99 Bikes - Annerley Anmeldelser 66

TrustScore 3.5 av 5

3,7

Beliggenhet

Bytt filial

417-421 Ipswich Road, 4103 Annerley, QLD, AU


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Bought a Segway F2 scooter in December 2023. 4 weeks ago it just stopped working even though it had 60% charge. I dropped it back to 99 Bikes Annerley and since then I have had 1 single call from them... Vis mer

Vurdert til 5 av 5 stjerner

Excellent bike service/s from the Annerley Team - every time, + great advice, useful gadgets & all probs. promptly solved with quick rtrns to happy riding. A recent headache with tubeless MTB tyres {b... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Always helpful each and every time. Jack the manager is awesome and so is the entire team. Can honestly say they care about their customers and I won't go anywhere else. P.S shout out to Denise in wor... Vis mer

Vurdert til 5 av 5 stjerner

Good customer service. The bike stand purchased itself isn't bad, but it does pull away from the bottom part...the join is a fraction off...but when it goes from the centre point to the top...the... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Sykkelbutikk
  2. Butikk med sykkeltilbehør
  3. Sportsbutikk

Skrevet av virksomheten

At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.


Kontaktopplysninger

3,7

Middels

TrustScore 3.5 av 5

66 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitasjoner er registrert

Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative

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Vurdert til 1 av 5 stjerner

Zero stars = no after sales customer service

Bought a Segway F2 scooter in December 2023. 4 weeks ago it just stopped working even though it had 60% charge. I dropped it back to 99 Bikes Annerley and since then I have had 1 single call from them. I have had to call for updates and all I get every time is they're waiting for Segway. 4 weeks and zero progress. I have contacted Segway and the only thing I received from them is a reference number. Next step is a formal consumer complaint to fair trading. Stay away!

15. august 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Always helpful each and every time

Always helpful each and every time. Jack the manager is awesome and so is the entire team. Can honestly say they care about their customers and I won't go anywhere else. P.S shout out to Denise in workshop today super helpful and had my bike on the road in no time. 10/10 service always.

30. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Avoid 99 bikes they are a headache...

Avoid 99 bikes they are a headache they couldn't help me after purchasing a bike a week ago and they insisted I had a receipt to buy an extra changer wow go to eBay or Amazon any online store for a peace of mind and way better price than 99 bikes thanks for reading...

10. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fantastic overall experience

Fantastic overall experience. Staff took time to explain the service and related products. Genuinely interested in their craft and doing their best. Thankyou very much

17. juni 2023
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Svar fra 99 Bikes - Annerley

Thanks so much for the great review and feedback!

Vurdert til 5 av 5 stjerner

Many thanks for all your efforts on my…

Many thanks for all your efforts on my Bianchi, much appreciated!!

22. juni 2023
Anmeldelse skrevet uten oppfordring
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Svar fra 99 Bikes - Annerley

Hi there,

Thank you very much for your kind words and positive feedback. I am so glad the team were able to help out and provide great service.

We can't wait to see you in store again soon.
Happy riding!

Vurdert til 5 av 5 stjerner

Good customer service

Good customer service.

The bike stand purchased itself isn't bad, but it does pull away from the bottom part...the join is a fraction off...but when it goes from the centre point to the top...the gap from the wall goes from 1cm to 3cm...which is annoying... Not an option to put a big screw into the landlord's wall!

13. april 2023
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Svar fra 99 Bikes - Annerley

Thank you for the review Trevor!

Vurdert til 5 av 5 stjerner

Friendly, helpful fast service/s & bike probs. solved!

Excellent bike service/s from the Annerley Team - every time, + great advice, useful gadgets & all probs. promptly solved with quick rtrns to happy riding. A recent headache with tubeless MTB tyres {beads not seating}; visited the 99 wrkshop - the Tech. instantly stopped all work, explained the prob., used the air compressor, fixed the prob., checked all was safe & had me mobile in 6 mins. Can't / don't go anywhere else! :)=

10. april 2023
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Svar fra 99 Bikes - Annerley

Thank you for the great review! Happy riding!

Vurdert til 5 av 5 stjerner

Solid advice and repair

Solid advice and repair, pleased the workshop stood behind the service and rectified a slipping cable after 80 kms. Many thanks Tim

4. mars 2023
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Svar fra 99 Bikes - Annerley

Hi David, 

We are glad the team could help fix your bike!!

Happy riding!

Vurdert til 5 av 5 stjerner

Convenient, cost-effective and easy to order

easy to order, cost-effective and prompt delivery

30. august 2022
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Svar fra 99 Bikes - Annerley

Hi Jill,

Thanks for your review!

We are glad that you found our services easy to navigate as we are always on the lookout to improve access to our products!!

Have a great day!!

Vurdert til 5 av 5 stjerner

Great shop.

Great shop. Professional, helpful and friendly staff. Would highly recommend.

8. august 2022
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Svar fra 99 Bikes - Annerley

Thanks for the amazing review!

Vurdert til 3 av 5 stjerner

All good promt service and delivery

Quit happy staff happy to assist and informative with products available a pleasant shop will attract further business

11. juli 2022
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Svar fra 99 Bikes - Annerley

Thanks Tony,

If there was anything else we can do to improve and provide that 5 star service next time, please reach out to us on email via help@99bikes.com.au.

Have a great week!

Vurdert til 5 av 5 stjerner

Awesome service

Came in to get bike seat fitted but wasn’t suitable for bike. The staff were great and explained why, helped to find a correct seat and seat post and also helped with exchanging handle bars. Also, helped to move gear selectors over. Top service!

10. juli 2022
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Svar fra 99 Bikes - Annerley

Thanks a lot for the great feedback. Very glad to hear we were able to help out on everything you needed!

Vurdert til 5 av 5 stjerner

Great all-round

Great product, great staff

19. juni 2022
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Svar fra 99 Bikes - Annerley

We appreciate the great review, thanks for shopping with 99 Bikes!

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