Very poor customer service. I placed my order on Tuesday, 14th February, on their website. The order was confirmed by email within 10 minutes of placing it, and payment was taken immediately.... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Went into Sleaford store today to exchange coils which I had purchased previously but was sold the wrong ones . Tyler is always helpful but on this occasion had made an error. As I hadn’t kept my rece... Vis mer
Their points system is not fair. It used to be 100 pts for every pound spent and now only one point ,also you can’t use points how you want if something is already discounted and you want to use them... Vis mer
Whenever ordering vape juice from 888vapour it has always been delivered on time, sometimes even earlier than expected. Quick and easy website to use and so much lush options at such good prices. Extr... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
888 Vapour is an e-cigarette retail business based in Lincoln, established in 2014 with our first ever store in Newark. The aim of the business was to offer customers high-quality vaping products at affordable prices. The business started with a very small family team, which has quickly progressed to the large team we have today. As our team has grown, so have the number of stores. We now have stores based in Lincoln, Newark, Grantham, Peterborough, Sleaford, Spalding, West Bridgford, Stamford and Hucknall. Unlike other businesses, 888 Vapour is a family run business with family values. We offer a wide variety of products from 10ml basic e-liquids all the way to mechanical mods. We like to stock something for everyone, no matter if you've just started vaping or if you're a hobbyist of 10 years. We are always on hand to help customers out with any queries, no matter how big or small the question. We also sell products online via our 888 Vapour website, meaning that we can offer our products to customers no matter where they are in the country. If you’d like to get in touch with us, please use the contact details below: Email: hello@888vapour.com Phone: 01522 244880 Our head office is open Monday - Friday, 9am - 5pm, and our team are always happy to help if you have any questions.
Kontaktopplysninger
3 Pioneer Way, LN6 3DH, Lincoln, Storbritannia
- 01522 244880
- hello@888vapour.com
- 888vapour.com
3,5
Middels
2k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Outstanding next day service
7. april 2021
Svar fra 888 Vapour
Hi Mark,
Thank you for your kind review! 😊
Kind Regards,
Abi Roberts
Customer Service Assistant
Excellent service as usual
5. april 2021
Svar fra 888 Vapour
Hello Brian,
Glad we could help! 😊
Kind Regards,
Abi Roberts
Customer Service Assistant
Great service as always !
31. mars 2021
Svar fra 888 Vapour
Hello Robert!,
Thank you for your kind review!😊
Kind Regards,
Abi Roberts
Customer Service Assistant
First rate service
First rate service, prompt delivery of quality products. I dont buy anywhere else!
31. mars 2021
Svar fra 888 Vapour
Hi Victoria!
Thank you for being a loyal customer to 888 Vapour! 😊
We look forward to welcoming you back next time!
Kind Regards,
Abi Roberts
Customer Service Assistant
Svar fra 888 Vapour
Hi Barbara!
We are so glad that you are happy with your TECC Arc Mini Kit! 😊
Kind Regards,
Abi Roberts
Customer Service Assistant
This was all very good good service…
This was all very good good service good quality cheers been going to 888 years
29. mars 2021
Svar fra 888 Vapour
Hello Martyn!
Thank you for being a loyal customer to 888 Vapour! 😊
Kind Regards,
Abi Roberts
Customer Service Assistant
Quick delivery and flavourful juice.
Quick delivery and flavourful juice.
Fully satisfied.
Thumbs up!
29. mars 2021
Svar fra 888 Vapour
Hello Natasha!
Thank you for your feedback we are glad we could help! 😊
Kind Regards,
Abi Roberts
Customer Service Assistant
A vape company that actually cares about their customers
888 vape is a breeze to order from they remember previous orders so it's literally just a couple click and the order is complete. I made the mistake of using generic vape companies on Amazon who don't care about there customers but these guys do and they prove that they do when they personally reply to any and all correspondence you send i have recieved multiple personal emails back from them. I would highly recommend 888vape
28. mars 2021
Svar fra 888 Vapour
Hello!
Thank you for your amazing feedback, we are so glad that you are highly satisfied with the levels of customer service you have received from 888 Vapour! 😊
We look forward to welcoming you back soon!
Kind Regards,
Abi Roberts
Customer Service Assistant
Probably the best retailer on the net.
An excellent company to deal with everything just runs smoothly with no problems.This is the way all e retailers should be. I will probably carry on using on line even when the shop opens.
I just wish I could figure out how to use my points!!
Well done 888 keep up the good work.
26. mars 2021
Svar fra 888 Vapour
Thanks so much for the review Steve, https://888vapour.com/pages/888-vapour-rewards this should help, if not we can help over live chat.
just a quick thought
just a quick thought, that i really have had good service from these guys and would recommend them always
thanks
25. mars 2021
Svar fra 888 Vapour
Hi Philip!
Thank you for your lovely feedback! 😊
Kind Regards,
Abi Roberts
Customer Service Assistant
Disappointed Customer
I would normally rate 5 stars but the last time I wanted to order some juice and coils (2) I was disappointed when I was told that 1. I had to order online only and 2. I had to order 5 coils when I really only wanted 2.
When I started ordering supplies from your company the only way I could order was to call and place a order because I don't have pay pal. I got used to doing it that way and miss being able to do it.
Your Customer Service rating took a large hit in my opinion.
24. mars 2021
Svar fra 888 Vapour
Hi Dean,
Thank you for your feedback,
During lockdown a lot of staff were working from home and phone orders were unable to be taken, however now that the world is getting more back to normal we are more than happy to take your order over the phone! 😊
If you are wanting to purchase 2 coils in the future it is best to pop into one of our stores as they are able to sell singular coils! 😊
If you have any further questions please do not hesitate us on hello@888vapour.com 😊
Kind Regards,
Abi Roberts
Customer Service Assistant
Product arrives within 48 hours
Product arrives within 48 hours - efficient service - great product
24. mars 2021
Svar fra 888 Vapour
Hi Ruby,
We are glad we could help! 😊
Kind Regards,
Abi Roberts
Customer Service Assistant
Ease of ordering.good product.fast…
Ease of ordering.good product.fast delivery.what more can I say
23. mars 2021
Svar fra 888 Vapour
Hello David!
Thank you for your kind feedback! 😊
Kind Regards,
Abi Roberts
Customer Service Assistant
Fab fast service great customer service
23. mars 2021
Svar fra 888 Vapour
Hello Deb!
We are happy to help! 😊
Kind Regards,
Abi Roberts
Customer Service Assistant
Svar fra 888 Vapour
Hi Josh!
Thank you for your feedback, we look forward to welcoming you back next time! 😊
Kind Regards,
Abi Roberts
Customer Service Assistant
Svar fra 888 Vapour
Hi Brenda!
We are more than happy we could help! 😊
Kind Regards,
Abi Roberts
Customer Service Assistant
Easy to order what I needed
22. mars 2021
Svar fra 888 Vapour
Hi Louise!
Glad we could help! 😊
Kind Regards,
Abi Roberts
Customer Service Assistant
Very happy customer 😁
Whenever ordering vape juice from 888vapour it has always been delivered on time, sometimes even earlier than expected. Quick and easy website to use and so much lush options at such good prices. Extremely happy with 888vapour, I won't buy from anywhere else! 😁
21. mars 2021
Svar fra 888 Vapour
Hello Jordann!
Thank you for your amazing review we are so happy we could help!
We look forward to welcoming you back next time you order with us! 😊
Kind Regards,
Abi Roberts
Customer Service Assistant
888vapor.com is Fab.
Love this site so easy to use. Competitive prices fast delivery too.
Lemon&Lime V4pour is currently my favourite 😍
21. mars 2021
Svar fra 888 Vapour
Hi there!
Thank you for your feedback! We love the V4POUR flavour range too! 👌
Kind Regards,
Abi Roberts
Customer Service Assistant
Great choice of options
Great choice of options, really fast delivery. I would not use anyone else.
17. mars 2021
Svar fra 888 Vapour
Hi Kathryn!
Thank you for being a loyal 888 Vapour customer! 😊
Kind Regards,
Abi Roberts
Customer Service Assistant
Dette er Trustpilot
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Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.