888poker Anmeldelser 1 708

Svar fra 888poker

Oppdatert for 2 dager siden

Gentile Cetty,

La ringraziamo per aver condiviso il suo feedback e ci dispiace leggere della sua esperienza.

Comprendiamo la sua frustrazione riguardo ai risultati di gioco e alla percezione delle vincite. Tuttavia, desideriamo rassicurarla che tutti i nostri giochi, inclusa la roulette e le slot, utilizzano sistemi certificati di Generatore di Numeri Casuali (RNG), testati regolarmente da enti indipendenti per garantire equità e casualità.

Ogni risultato è indipendente e non influenzato da giocate precedenti o da esiti futuri. Le esperienze di gioco possono naturalmente variare nel tempo, e questo rientra nella normale dinamica dei giochi di fortuna.

Siamo comunque disponibili a verificare eventuali dubbi o la sua esperienza in modo più approfondito. La invitiamo a contattarci tramite: Cassa -> Aiuto?, dove il nostro team potrà assisterla. Può inoltre raggiungerci tramite la nostra pagina ufficiale Reddit: https://www.reddit.com/r/888pokerofficial/

Cordiali saluti,
888poker Customer Support

Svar fra 888poker

9. apr. 2026

Dear rjw,

Thank you for sharing your feedback.

We are sorry to hear about your experience and understand your frustration regarding the response time and the support you received. Please be assured that our team aims to provide timely and accurate assistance, and we regret that this was not your experience on this occasion.

Regarding your concern about promotions, all offers, including cashback, are subject to clearly defined terms and conditions. We encourage players to review these details, as they outline how each promotion works. If you feel there has been any misunderstanding, our support team will be happy to review your case in detail.

We also acknowledge your concern about delays in receiving a response. Depending on the nature of the inquiry and the department involved, some cases may require additional time to be properly reviewed.

We encourage you to reach out again so our team can assist you further and provide clarification on your case. You may contact us by following this path: Cashier -> Help?.

You may also contact us via our official Reddit page: https://www.reddit.com/r/888pokerofficial/
, where our team can look into your concerns and provide further assistance.

Kind regards,
888poker Customer Support

Svar fra 888poker

9. apr. 2026

Dear Andrew,

Thank you for sharing your feedback, and we are sorry to hear about your experience.

We understand how frustrating it can be to encounter unexpected messages or interruptions while playing, especially during an important stage of a tournament. Your concerns regarding tournament notifications and game interruptions are taken seriously, as we aim to provide a smooth and uninterrupted gaming experience.

In some cases, such issues may be related to connectivity, device performance, or browser behavior, which can affect how the game is displayed or how notifications appear. We recommend ensuring that your connection is stable and that your browser or application is up to date, as this may help prevent similar issues.

That said, we would appreciate the opportunity to review your case further and investigate what may have occurred during your game. Please contact our support team with the relevant details so we can assist you accordingly. You may reach us by following this path: Cashier -> Help?.

You may also contact us via our official Reddit page: https://www.reddit.com/r/888pokerofficial/
, where our team can look into your concern and assist further.

Kind regards,
888poker Customer Support

Svar fra 888poker

9. apr. 2026

Dear Dale,

Thank you for reaching out and sharing your concerns.

We take matters of account security and player funds very seriously. Please be assured that the documents you provide, such as your passport, driving license, and address, are used strictly for identity verification purposes in line with regulatory and security requirements. These measures are in place to protect your account and prevent unauthorized access.

We understand that delays or account restrictions can be frustrating, especially when funds are involved. However, account reviews and verification checks are conducted to ensure compliance with legal and regulatory obligations, and these processes must be completed before any further action can be taken on the account.

We kindly encourage you to contact our support team so we can review your case in detail and provide you with a clear update on your account status. You may contact us by following this path: Cashier -> Help?.

You may also reach out via our official Reddit page: https://www.reddit.com/r/888pokerofficial/
, where our team can assist you further.

Kind regards,
888poker Customer Support

Svar fra 888poker

9. apr. 2026

Gentile David,

La ringraziamo per aver condiviso la sua esperienza.

Comprendiamo la sua frustrazione riguardo ai risultati delle partite e alle dinamiche di gioco. Tuttavia, è importante chiarire che i risultati delle mani di poker sono determinati da un sistema di generazione casuale (RNG), progettato per garantire equità e casualità in ogni distribuzione. Questo significa che ogni mano è indipendente e non influenzata dalle precedenti.

Comprendiamo che perdere mani apparentemente favorevoli possa risultare frustrante, soprattutto quando si verifica in momenti decisivi del gioco. Tuttavia, queste situazioni fanno parte della varianza naturale del poker.

Se desidera che il nostro team analizzi più in dettaglio la sua esperienza, la invitiamo a contattarci tramite il percorso: Cassa -> Aiuto?.

Può inoltre contattarci anche tramite la nostra pagina ufficiale Reddit: https://www.reddit.com/r/888pokerofficial/
, dove il nostro team sarà lieto di assisterla.

Cordiali saluti,
888poker Customer Support

Svar fra 888poker

5. apr. 2026

Dear Paul,

Thank you for bringing this matter to our attention.

We understand how concerning it must have been to have your account restricted while you were actively playing, and we sincerely regret the inconvenience caused. Please note that account restrictions can occur as part of our standard security and verification procedures, which are in place to ensure a safe and compliant gaming environment for all players.

We also understand your concern regarding the lack of communication. In some cases, emails may be delayed or filtered into spam or junk folders, so we kindly recommend checking those as well.

If you are currently unable to access Live Chat, we strongly encourage you to attempt access through the website by following this path: Cashier -> Help?. This will connect you with our support team, who can review your case and provide further guidance on the next steps.

Please rest assured that your funds remain secure while the review is ongoing. Once the necessary checks are completed, you will be informed accordingly.

You may also reach out via our official Reddit page: https://www.reddit.com/r/888pokerofficial/
, where our team actively assists players with their concerns.

Kind regards,
888poker Customer Support

Svar fra 888poker

2. apr. 2026

Ciao Lorenzo,

Grazie per aver condiviso la tua esperienza positiva! Siamo felici di sapere che hai apprezzato i nostri tornei e la rapidità dei prelievi. È sempre un piacere vedere giocatori che sviluppano strategie e si divertono sulla piattaforma.

Ti auguriamo di continuare a ottenere ottimi risultati ai tavoli!

Puoi contattarci seguendo questo percorso: Cashier -> Help?. Buona giornata!
Puoi anche scriverci su Reddit: https://www.reddit.com/r/888pokerofficial/

Cordiali saluti,
888poker Support

Svar fra 888poker

29. mars 2026

Hello Kieran McArthur,

We’re very sorry to hear about your experience and understand how concerning it must be to lose access to your account while you had an active balance.

Please rest assured that your funds are not removed or withheld without reason. Temporary logouts can sometimes occur due to security checks or technical interruptions, and your balance should remain within your account.

To regain access and have your case reviewed as quickly as possible, we recommend contacting our support team directly through the platform by following this path: Cashier -> Help?. Once your account is verified, an advisor will be able to assist you further.

You may also reach support via Reddit here: 👉 https://www.reddit.com/r/888pokerofficial/

Kind regards,
888poker Customer Support

Svar fra 888poker

29. mars 2026

Ciao Andrea Callen,

Ci dispiace leggere la tua esperienza e comprendiamo la tua frustrazione. Su 888poker ci impegniamo a garantire un ambiente di gioco sicuro, regolamentato e conforme agli standard richiesti, dove i risultati dei giochi sono determinati da sistemi certificati e casuali.

Comprendiamo che le sessioni di gioco possano risultare deludenti quando non si ottengono vincite, tuttavia le probabilità e i risultati sono parte integrante del gioco. Se hai riscontrato problemi tecnici o desideri chiarimenti, ti invitiamo a contattare il nostro team di supporto tramite la piattaforma seguendo questo percorso: Cassa -> Aiuto?.

Puoi anche contattare il supporto tramite Reddit qui: 👉 https://www.reddit.com/r/888pokerofficial/

Cordiali saluti,
Supporto Clienti 888poker

Svar fra 888poker

26. mars 2026

Ciao Juan de mol,

Ci dispiace molto sapere della tua esperienza e comprendiamo quanto possa essere frustrante affrontare problemi tecnici durante un torneo. Su 888poker ci impegniamo a garantire un’esperienza di gioco stabile e sicura, ma in rari casi possono verificarsi malfunzionamenti temporanei del software o interruzioni dei tavoli.

Ti invitiamo a contattare direttamente il nostro team di supporto tramite la piattaforma seguendo questo percorso: Cassa -> Aiuto?, fornendo tutti i dettagli del torneo, inclusi ID tavolo e orari. In questo modo potremo analizzare la situazione e fornirti assistenza personalizzata.

Puoi anche contattare il supporto tramite Reddit se preferisci. Siamo qui per aiutarti a chiarire eventuali problemi e migliorare la tua esperienza di gioco.

Cordiali saluti,
Supporto Clienti 888poker

Svar fra 888poker

19. mars 2026

Hello Phill-up,

We’re sorry to hear about your experience and understand how frustrating it can feel when outcomes do not go your way. Poker is a game of skill combined with chance, and every hand is dealt using a certified random number generator to ensure fairness and unpredictability.

We take game integrity very seriously and operate under strict regulatory standards to ensure a fair playing environment for all users.

If you have any specific concerns about a game or hand, we encourage you to contact our support team so we can review the details and assist you further.

You can reach us by following this path: Cashier -> Help?. Have a good day!
You may also contact us via Reddit if you need assistance.

Kind regards,
888poker Support

Svar fra 888poker

19. mars 2026

Olá Kailoco,

Lamentamos saber da sua experiência e entendemos a frustração em relação à verificação da conta. A validação de documentos é um requisito obrigatório de segurança e conformidade, e cada documento precisa atender a critérios específicos para ser aprovado.

Sabemos que isso pode ser frustrante, especialmente quando já foram enviados vários documentos. Nesses casos, é importante garantir que os documentos estejam claros, atualizados e que todas as informações possam ser verificadas de forma independente.

Se precisar de ajuda com o processo ou quiser verificar o status da sua verificação, recomendamos entrar em contato com nossa equipe de suporte. Eles poderão orientar sobre o que pode estar faltando ou precisar de ajuste.

Você pode nos contatar seguindo este caminho: Cashier -> Help?. Tenha um bom dia!
Você também pode nos escrever via Reddit, se preferir.

Kind regards,
888poker Support

Svar fra 888poker

13. mars 2026

Hi James,

We’re sorry to hear about your experience and understand your frustration. Account closures and restrictions can occur as part of our mandatory security and verification procedures.

If you’re unable to access support through the app, our team can still review your case and assist further. Please contact us so we can check the status of your account and funds.

You may contact us by following this path: Cashier -> Help?. Have a good day!
You may also reach out via Reddit if preferred.

Kind regards,
888poker Support

Svar fra 888poker

12. mars 2026

Ciao Fefo,

Ci dispiace leggere il tuo commento e comprendiamo la tua frustrazione per la situazione descritta. Sappiamo che può essere deludente quando una promozione non viene applicata come previsto, soprattutto dopo aver effettuato depositi e aver contattato più volte l’assistenza.

Come indicato nei termini e condizioni delle promozioni, eventuali segnalazioni relative ai bonus devono essere effettuate entro il periodo specificato dalla promozione stessa. Questo ci permette di verificare tempestivamente l’idoneità e applicare eventuali correzioni quando necessario. Comprendiamo però che la comunicazione ricevuta possa averti lasciato insoddisfatto e ci dispiace se la tua esperienza con l’assistenza non è stata all’altezza delle aspettative.

Se desideri, il nostro team può comunque effettuare un ulteriore controllo sul tuo account per verificare la situazione e fornirti eventuali chiarimenti aggiuntivi.

Puoi contattarci seguendo questo percorso: Cashier -> Help?. Buona giornata!
Puoi anche scriverci su Reddit se preferisci.

Cordiali saluti,
888poker Support

Svar fra 888poker

12. mars 2026

Hi Marc,

We’re sorry to hear about your experience and understand how frustrating this must feel, especially after just opening your account and entering a tournament. In some cases, accounts may be temporarily disabled while security or verification checks are carried out.

Even if you’re unable to log in, our support team can still review your case and help clarify the situation.

You may contact us by following this path: Cashier -> Help?. Have a good day!
You may also reach out via Reddit if you prefer.

Kind regards,
888poker Support

Svar fra 888poker

7. mars 2026

Hi Xmin,

We’re sorry to read about your experience and understand how frustrating this situation must be. Account closures and withdrawals may require additional reviews by the relevant department, especially when compliance checks are involved.

If your case has already been escalated to the compliance team, it means it is under review and they will provide an update once the investigation is completed. We understand that waiting can be difficult, but these checks are necessary to ensure security and regulatory compliance.

Please contact our support team so we can check the latest status of your case.

You may contact us by following this path: Cashier -> Help?. Have a good day!
You may also reach out via Reddit if preferred.

Kind regards,
888poker Support

Svar fra 888poker

5. mars 2026

Buongiorno Claude,

Ti ringraziamo per aver condiviso la tua esperienza positiva. Siamo felici di sapere che i tuoi depositi e prelievi, anche su Postepay Visa, siano stati rapidi e senza problemi.

Apprezziamo la fiducia che continui a dimostrarci come nostro cliente e ti auguriamo buon divertimento ai tavoli e sulle tue scommesse sportive.

Puoi contattarci seguendo questo percorso: Cashier -> Help?. Buona giornata!
Puoi anche scriverci su Reddit se preferisci.

Cordiali saluti,
888poker Support

Svar fra 888poker

5. mars 2026

Hi Si,

Thank you for taking the time to share such detailed feedback. We genuinely appreciate hearing from experienced players.

Regarding your concerns, all 888poker games operate using a certified Random Number Generator (RNG) that is independently tested and audited by external regulatory bodies. The RNG does not take into account stack sizes, rebuys, deposits, or player history. Outcomes are generated randomly and independently for every hand.

Tournament rebuys depend on player behavior and format structure, not on manipulated results. Variance, especially in PLO and multi-way all-ins, can naturally create patterns that may feel non-random over short or even medium samples, but this does not indicate interference.

We also appreciate the software feedback (final table seating and hand history visibility). That’s valuable input, and we will ensure it is shared with the relevant team for review.

If you ever have specific hands or technical issues you would like us to investigate, please contact us via Cashier -> Help? and our team will be happy to assist.

Kind regards,
888poker Support

Svar fra 888poker

5. mars 2026

Hola David,

Lamentamos leer tu experiencia y entendemos tu frustración. Te aseguramos que nuestros juegos funcionan con generadores de números aleatorios (RNG) certificados y auditados por entidades independientes para garantizar resultados justos y aleatorios. No existe manipulación de manos ni resultados.

En el póker, la varianza puede hacer que incluso las manos más fuertes pierdan en determinadas situaciones, lo cual forma parte natural del juego.

Si deseas que revisemos alguna situación concreta, nuestro equipo está disponible para ayudarte.

Puedes contactarnos siguiendo esta ruta: Cashier -> Help?. ¡Que tengas un buen día!
También puedes escribirnos por Reddit si lo prefieres.

Saludos cordiales,
888poker Support

Svar fra 888poker

5. mars 2026

Hi Darren,

Thank you for sharing your perspective. We understand your concerns, especially given your many years of experience playing both live and online poker.

Online poker operates differently from live games mainly due to speed and volume of hands dealt per hour, which can make variance feel more intense. However, all hands on 888poker are dealt using certified Random Number Generators that are independently tested to ensure fairness and true randomness. The system does not adjust outcomes based on deposits, results, or player behavior.

We appreciate your honest feedback and respect your viewpoint. If you ever have specific hands or gameplay concerns you’d like reviewed, our team can look into them.

You may contact us by following this path: Cashier -> Help?. Have a good day!
You may also reach out via Reddit if preferred.

Kind regards,
888poker Support