4ocean Anmeldelser 

281
TrustScore 2.5 av 5

2,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Really don’t even want to give the company one star. Shipping is so slow it’s ridiculous! And it’s not just at the holiday season; the same lag occurred when I ordered earlier in the year., Also, n... Vis mer

Selskapet har svart

Vurdert til 2 av 5 stjerner

At first everything worked out great and I could manage my account fine. But then you guys changed the page layout and I have been unable to cancel my monthly subscription. Also, danish out there:... Vis mer

Vurdert til 5 av 5 stjerner

i've ordered from these guys a few times this year already! they're overall pretty good, and i've received everything i've ordered! the shipping is a little slow, but i've only ever gone with the... Vis mer

Vurdert til 1 av 5 stjerner

Well, I do agree with the clean the oceans goal, when I say to them that $20 for 20 pounds of trash was too much since people here in the states that are working minimum wages ($8.50... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Shopping og mote

Opplysningene stammer fra ulike eksterne kilder

4ocean is a global movement actively removing trash from the ocean while inspiring individuals to work together for cleaner oceans, one pound at a time.


Kontaktopplysninger

2,5

Under middels

TrustScore 2.5 av 5

281 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

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2,5

Alle anmeldelser

(281)

6 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Update on not so great customer service post

Update: Very shortly after posting this-which was initially a customer service complaint, I was contacted by 4Oceans and everything was taken care of by them
...very impressively I might add. They don't seem like such a big faceless company afterall...they turned out to have OUTSTANDING customer service. They care. Thank you.

15. desember 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great customer service

My order to the UK from the US incurred an unexpected customs charge. I notified the customer support team of this for info - I didn't expect a refund - however they have refunded the cost in full. First class customer service from a company with a really important mission.

25. november 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

A little request

It would be good if you could make the braclets adjustable - everytime I wear my braclets they fall off!

10. november 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

4 Oceans Customs Charges

Please could 4Oceans make it MUCH more obvious to their UK supporters that they WILL have to pay an £11.49 customs charge on a $20 bracelet and they could buy their bracelet from UK partner of 4Oceans SOUL HIPPY....and have more money to support good causes...rather than giving it to the government......

28. september 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

GOOD STUUF

I ordered the yeti rambler white cup, stickers, and bracelet and they threw in 4 more stickers. I work in piping construction industrial also have lawn care on the side this is the toughest bracelet ever. I hit it hang and wet it; no problem and the stickers were fine, also love the white 4 ocean yeti which speaks for itself awsome products.
Chris E. Viverette

25. september 2020
Anmeldelse skrevet uten oppfordring
Logoen til 4ocean

Svar fra 4ocean

We're stoked to hear you're loving your 4ocean bracelet and the Yeti is keeping your drink at the desired temperature. It's perfect for a hard day out in the field or for soaking up some sun and enjoying the beach.

Vurdert til 4 av 5 stjerner

Little Disappointed

I love 4Ocean and I think that they are a really good cause and I wish I could give it 6 stars but I can’t because I was a little disappointed. Back in July I got the Manta Ray bracelet from and aquarium I visited but just last week after only having it for roughly around 2 months it broke. I did contact 4Ocean and they gladly sent me out a new one free of charge and I came today but when I opened it they had given me the Whale shark one even though I said I had the Manta ray. Even on the shipping paper it said one Manta ray bracelet and they had given me the card info and Manta Rays but yet I got the Whale shark. It was a little disappointing but it’s okay I guess cause the whale shark is a beautiful bracelet. Other than that problem I think 4Ocean is amazing my dad has two bracelets and both my brothers each have one.

15. september 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Love 4ocean

The website is great and they seem to be very nice people. If you have any trouble they are happy to help

29. august 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Beware if buying from UK watch for customs charges

Beware if buying from UK. I was more than happy to pay for the bracelet but £12 UK custom charges for a charity bracelet costing $20 is ridiculous why don’t 4 Ocean help? Recommend UK buyers buy from UK sources to support this worthy charity.

7. august 2020
Anmeldelse skrevet uten oppfordring
Logoen til 4ocean

Svar fra 4ocean

Hi there Andy,

We're sorry to see you were impacted by a customs/VAT charge. We wish this wasn't the case for anyone, but these fees are outside of our control and dependent upon your local laws. We try to make clear that this is a possibility on our checkout page, but understand that was missed on this one. If you can please reach out to us at info@4ocean.com, we'll be happy to see how we can help.

Vurdert til 1 av 5 stjerner

I just received my bracelet and I feel…

I just received my bracelet and I feel it was not worth the money, the charm was put on the braided bracelet so tight and is so small, you can't even tell what it is! I was very excited to donate and get my bracelet but boy what a let down..

31. juli 2020
Anmeldelse skrevet uten oppfordring
Logoen til 4ocean

Svar fra 4ocean

Hi there Patricia,

We're so sorry to hear the bracelet wasn't quite as you'd expected. We'll be happy to help! If you can please reach out to us at info@4ocean.com with your order number or the email linked to your purchase, we'll be happy to make things right. I do also just want to clarify, that 4ocean is a Public Benefit Corporation, and not a non-profit. While every product purchased helps make all of our great work possible, we're unable to accept donations. We look forward to hearing back at your earliest convenience.

Best wishes,

Vurdert til 4 av 5 stjerner

Great Customer Service

Great Customer Service! I was worried my order wouldn't arrive because the 'tracking my package' service said it was stuck somewhere for a few weeks. I emailed the CS for further information and the lady who replied to me was very nice and informative. The bracelet arrived a few days later and it was (still is) in perfect conditions.

30. juli 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

FABULOUS CUSTOMER SERVICE!

I recently reviewed the customer service for 4Ocean stating that it was a little slow on tracking my order, and most likely was due to COVID. Well, I received a lovely note from Nicole stating that I checked out as a guest when purchasing my 2nd and 3rd bracelets and she kindly moved my order into my account for ease of tracking! Thank you, Nicole, for correcting MY error! Five star service, and what a great charity!

24. juni 2020
Anmeldelse skrevet uten oppfordring
Logoen til 4ocean

Svar fra 4ocean

Hi there Judy,

We're so glad to hear that Nicole was able to get this corrected for you right away! We do want to be clear that while our great work, ranging from cleanups that have cleaned more than 9 million pounds of trash from the ocean, rivers and coastlines, to advocacy efforts to help shape ocean minded legislation, and research and development into new ways to use ocean collections is made possible by the sale of our products, we're a Public Benefit Corporation, and not a non-profit.

Vurdert til 5 av 5 stjerner

Update

Ive just been in contact with 4 ocean and they've reimbursed me for the full cost. It seems that customs and excise have charged for a replacement that was sent free of charge so its customs that are at fault and not 4 ocean. They've also given me two options to buy from the UK so no customs charges. Anyone thinking of buying should look for the UK sites so all your money goes to clearing up the oceans and not into customs pockets. Ive updated my review from 1 to 5 stars because of this. Well done 4Ocean and keep up the good work.
1st Review. Read the update first please.
Read all of the small print before ordering. You'll be hit with a £12 custom charge to receive your bracelet as 4ocean won't pay it and say its the customers responsibility. The post office will be returning the bracelet to 4ocean with all costs forwarded to them. I for one will never buy from them again. I've bought 3 previous and have never had a customs charge so why now. 4ocean need to make customers aware of the charges and not just hide them in their small print.

27. april 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Great concept but!

Great concept hence I decided to support them. Ordered one of their bracelets and after more than two weeks I have received a card from Royal Mail saying that a custom charge of £12 has to be paid in order to receive the order. Maybe I missed the small print. However this is a huge slap on my face as I had no intention to support our greedy system! I would rather donate that money for the good cause and I strongly advise 4ocean to lower the value of their shipment because the item sent only worth a few rupees and frankly my donation was for their good cause nor for their overpriced item. Respect.

18. april 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

If you don't want to donate to the cause, then the least you can do is pick up a pound of trash the next time you are at the beach.

So, if your purchase of the bracelet is because you care about this planet, and someone is actually doing something about it, then I applaud you because I'm guessing not many of us are out there picking up trash. If your purchase is because you are looking for a high quality $20 bracelet, then I think you are delusional, and I suggest you spend your $20 somewhere else. Truly it's a small price to pay, and it shouldn't be about the bracelet itself. It is not meant to be a showpiece but a reminder that you care enough about stopping the pollution of our earth by plastic, and other trash, and by wearing it you are spreading the message and the awareness. And finally if you are mad that the company is making a profit, however much that may be, then I suggest you never attend a sporting event, or buy a new car or support any "for profit" company ever again because you would be a hypocrite. Companies make billions of dollars in profits and pay their executives ridiculously high salaries and benefits in the millions, and probably aren't doing anything that's good for this earth. Also you might want to think about the companies that manufacture the plastics, and how much profit they are making. I wear my bracelets proudly, and will continue to support 4ocean for as long as it takes to clean our oceans and reverse the damage we have done.

14. april 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Very satisfied

I have read these reviews about 4Ocean bracelets, and would like to leave one of my own. Unfortunately it seems that there have been some unhappy/dissatisfied customers, and that sucks. But my experience with this company has been nothing but positive. I've been subscribed for a year now--just received my 12th bracelet--and I wear every one of them every day, no fraying no stretching no falling apart. They sleep with me, shower with me, I've actually only taken them off twice in the last year. I wear ALL TWELVE of them, and they are all still in perfect working order. As a matter of fact, we moved last month and my 12th bracelet initially didn't make it to my new address. I emailed customer service with my issue, and within 4 hours I received a courteous response...and within the next 24 hours I was emailed with my replacement order and shipping confirmation, to my new address. No problems, no hesitation, no questions, no additional charge.
It's unfortunate that some customers have had negative experiences with this company...all I can attest to is that over the last year I've received nothing but satisfactory products with pleasant, expedient customer service.

26. mars 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

OMG People! a SCAM.

OMG People! This is a for profit company that charges you $20 for a 50 cent bracelet and their commitment to picking up 1 pound of garbage. ONE (that’s ONE!!) pound. You ever eat a 1/2 pound cheeseburger!? Yeah they’ll pick up two of those and send you a cheap bracelet for $20! SUCKERS!!!!

22. mars 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

HMRC customs charges on all items!!!!

With these bracelets costing £15.50 + Vat it now means that all those people in the UK have to pay an additional £11.89 as custom charge. this applies to all items over £15,
I know i cannot afford to pay all these extra charges and with gifts was paying and access of £20 for these custom charges.
People in the UK check before you get stung by the scum that is HMRC.
I feel that if 4Ocean doesn't address this somehow (i know probably not a lot they can do but drop price) a lot of people will be forced to cancel their subscriptions as I have, which is highly disappointing as I've a monthly subscription sine 2018.

11. mars 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Hidden customs charges for shipments to EU

I spent USD $45.99 on 2 bracelets. They were delivered to me in Ireland but I had to pay an additional €18.29 customs charge. The customs charge note reads "Goods imported from outside the EU with a value over €22, for VAT purposes, are subject to customs charges" Obviously, one buys these bracelets to support removal of plastic from the Oceans more so than the actual bracelet itself. The fact that I had to pay these additional monies because 4Ocean erroneously valued them at USD $40 (EUR €36.07) is extremely disappointing as they are worth only a few euro each max. I would not have paid the customs charge if I had known it was the bracelets but I only discovered this after I made payment and got the packet into my hands.I really feel like I've been punished/taxed for supporting a good cause.

4Ocean, please stop this problem from repeating by declaring the value of the bracelets to be about USD $3 each.

28. februar 2020
Anmeldelse skrevet uten oppfordring

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