3DModels.org Anmeldelser 

270
TrustScore 4 av 5

4,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

The model search function and file formats are easy to navigate and select. The payment system and associated download time were a breeze. Having reliable CAD that I don’t have to create saved a bunch... Vis mer

Vurdert til 5 av 5 stjerner

My encounter with customer service was amazing! I had a custom request to modify an inherently complex 3D model and within a couple days, someone from the 3DModels Team, Dmytro responded with an upda... Vis mer

Vurdert til 1 av 5 stjerner

I had a nintendo 2ds model on their site, so I ordered it and paid an extra $50 for the .stl file. I'm guessing there was a lack of communication and understanding about what I wanted. I basically wan... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I bought an Oldsmobile Aurora with an interior 3D model from them. It's perfectly accurate to the real model. Besides the Oldsmobile, I bought many other car models from them like Chery Tiggo3, Lexus... Vis mer

Informasjon om virksomheten

Skrevet av virksomheten

3DModels is a team of 3D artists who create 3D models of vehicles, creatures, and objects for film, advertising, and game development companies. They have the largest selection of 3D vehicles on the web.


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

270 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 75 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,2

Alle anmeldelser

(270)

43 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

The model was decent quality

The model was decent quality, but without textures. It wasn`t a problem for me, but its good to know before downloading. The rest is cool :)

13. juli 2024
Anmeldelse skrevet uten oppfordring
Logoen til 3DModels.org

Svar fra 3DModels.org

Most likely the textures are in a separate file. This means they have to be downloaded separately, unzipped and linked. Please let us know the name of the model and we will check.

Vurdert til 1 av 5 stjerner

Avoid 3D Models: Unreliable Service, Missed Deadlines, and Poor Customer Support

Review of 3D Models' Services
Our experience with 3D Models' services has been highly disappointing, and I feel compelled to share our story to caution others, especially those in the automotive sector who depend on timely and precise deliveries.

Missed Deadlines and Financial Loss

We paid R$1200 on May 8 to receive a high-poly modeled vehicle interior by May 29, as stated on their site and in their email confirmation. However, the model and UV mapping were delivered together a week late on June 8. This delay forced us to hire local 3D modelers at an additional cost of BRL 4,620 ($864.34) to meet our contractual obligations, leading to a total expenditure of over BRL 13,134.62 ($2,457.32) for modeling services. The late delivery resulted in presenting substandard material at a major event, causing significant embarrassment and potential harm to our reputation.

Poor Communication and Inflexible Negotiation

3D Models' customer service is slow to respond and inflexible in negotiations. Despite multiple requests, they refused to minimaly compensate our loss caused by their late delivery. Their lack of accountability and unwillingness to negotiate or compensate for the delay is unacceptable.

Product Quality Issues

While their ready-made models are of good quality, they may have measurement errors. Additionally, they do not offer refunds if the model does not meet customer expectations. When we ordered a low-poly version of an automotive interior, it arrived first in poor quality. It took an additional 1 week to receive a second version, which was still unusable as it was delivered past our deadline.

Inconsistent Delivery Times

Their advertised delivery times are unrealistic, and they frequently miss their stated deadlines. This inconsistency suggests that they prioritize larger clients and neglect those with smaller budgets.

Final Recommendation

We will no longer use 3D Models' services and advise caution for anyone in the automotive sector or those with strict deadlines. Their lack of reliability and poor customer service make them a risky choice for critical projects.

18. juni 2024
Anmeldelse skrevet uten oppfordring
Logoen til 3DModels.org

Svar fra 3DModels.org

We are sorry to hear about your negative experience. I hope you will give us a second chance.

Vurdert til 5 av 5 stjerner

Thumbs up

We purchased a 3D model of a recently released car, including the detailed interior in IGES file format. Took a while and a couple of iterations to get it right, but eventually we are very happy with the quality of the deliverables, with the timing, the communication and the pricing too. I will definitely go back to them in case of future needs.

15. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Model bought looks great however unlike…

Model bought looks great however unlike other stock CAD model sites, this one charges you for various file formats! For a model that was initially advertised for about £15 (with 80% off) we ended up paying an additional £45 on top and still not getting the format we ideally wanted (.STEP) due to limited descriptions as to what file format you actually will receive…

Would think twice before using again at the moment.

Happy to increase score should a .STEP file be provided to me for my order as compensation for the poor user experience of the website.

Ref #9180635158

13. mars 2024
Anmeldelse skrevet uten oppfordring
Logoen til 3DModels.org

Svar fra 3DModels.org

We are sorry to hear of your negative experience. Thank you for your feedback, we will try to resolve this issue and provide better service in the future.

Vurdert til 1 av 5 stjerner

Worst service and quality ever!

Worst service and quality ever!
We bought UTV 3D model with UV mapping and they promised it will work just the way we need. As we provided pictures of what we are looking for before the order. It is nothing even close to what we are looking for. They are doing everything, talking empty just not to make a refund of 245$...

12. februar 2024
Anmeldelse skrevet uten oppfordring
Logoen til 3DModels.org

Svar fra 3DModels.org

We are sorry to hear of your negative experience. Thank you for your feedback, we will try to resolve this issue and provide better service in the future.

Vurdert til 1 av 5 stjerner

Awful website and UI

20. januar 2024
Anmeldelse skrevet uten oppfordring
Logoen til 3DModels.org

Svar fra 3DModels.org

Please tell us what we can improve on the site. We will be grateful for your feedback, it will make us better.

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