So satisfied with 1st Avenue Greenwich team, a special thank you to Nikita and Phoenix. Thank you for your hard work and always assisting . I have moved into a property about a month ago, Nikita and P... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Thank you Phoenix,you have made my rental experience stress free. Thank you for keeping me updated, your kindness and most of all your professional service. I have moved into a clean property. When I... Vis mer
We have worked with Nikita for many years, she’s great to work with. She communicates clearly and is very organised, she makes sure everything is lined up so the jobs run smoothly, she respects our... Vis mer
Selling my property with Matthew Amos was a breeze. From proving in-depth documents about my flat in the current market, to finding buyers and through the selling process. He was always there to... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
No jargon. No hidden fees. Just stellar, transparent service from valuation to completion. Understand the market value to make an informed decision with expert advice from one of London's most respected estate and letting agents.
Kontaktopplysninger
Alliance House, London Road, Bromley, BR12FY, Bromley, Storbritannia
- 020 8293 8600
- info@1stavenue.co.uk
- 1stavenue.co.uk
4,6
Enestående
44 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 50 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Made a enquiry to rent an apartment…
Made a enquiry to rent an apartment from 1st Avenue and firstly they didn’t get back to me. After the second attempt I phoned them and explained that I was ringing to enquire about renting one of their apartments. I spoke to a woman called Michelle and quite frankly found her quite rude, uninterested and unhelpful. She had no personality it was like talking to an automated service. She said that she would send me a link for an online viewing but never sent it. I got the impression she really wasn’t interested in renting me the apartment hence her uninterested attitude and failure to sent me the link for my online viewing. Won’t use them again
28. februar 2022
Anmeldelse skrevet uten oppfordring
Svar fra 1st Avenue
We're sorry that you had a poor experience with us. Michelle is usually quite good when if comes to looking after customers, so I'm sorry that you did not get the service you were expecting.
I have just moved out of a flat which I…
I have just moved out of a flat which I rented for several years through 1st Avenue in Croydon. I always had any issue dealt with promptly with no fuss. The staff are all helpful. I never had any cause to complain and I would recommend them, and use them again in the future.
19. november 2021
Anmeldelse skrevet uten oppfordring
Svar fra 1st Avenue
Thanks for taking the time to review the service. Many Thanks
Un-responsive staff, tenants deposit holder
I am extremely disappointed the way they treat their customer. I rented a apartment through 1staveneue.co.uk last year 2020 during lockdown, so we could not visit the property and through video and information provided us we confirmed the property. The property were listed as "zero deposit" but when we like the property and informed our current landlord about our move, they asked us 5 weeks deposit. This was the first think they fooled us. Anyway we have to move so we paid deposit.
Then we moved to property the property were not at all cleaned all over dirt's, furniture were broken and open nail on walls. we reported this multiple times but those query never addressed, so we cleaned our selves.
Since we were in contract, after 6 month we decided to move out and we handed over very clean property compare to what we got. But still they want to deduct £240 in name of cleaning. THough their end of tenancy report does not show anything specific. As per TDS the deposit should be paid back within 10 days. I am still waiting for my deposit after 20 days. So this seems to their business model. Where they are inclined toward benefiting the property owner and unethically holding tenants deposit.
So please be aware of finalizing any property through them. Only go through them if you got some extra money and don't care if that does not comeback :-)
2. august 2021
Anmeldelse skrevet uten oppfordring
Svar fra 1st Avenue
We're sorry that the landlord made a last minute change of mind. It's frustrating for us as well as you, we get that. Please accept our apologies on behalf of the landlord.
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