Excellent customer service. After placing an order I realised I had forgotten something, so sent email asking if it could be added. Received auto reply stating closed for period, open again on Jan... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Having an old boat and an old camper conversion 12volt devils work features regularly in my life. These folk are always so helpful and knowledgeble. recent problem with split charge unit, I explained... Vis mer
Fantastic customer service. Joe Miller was straight on the case when our solar panel arrived broken. He arranged for the broken panel to be replaced and three days later that issue is now sorted with... Vis mer
Good products. Fair prices. Most importantly, the order went through without any issues. No delays, and fast shipment to international destination. Price for shipment was also good.
Selskapet har svart
Informasjon om virksomheten
- Bildeler
- også i
- Batteributikk
- Forhandler av marineprodukter
- Leverandør av elektrisk utstyr
- Leverandør av solenergiutstyr
Skrevet av virksomheten
12 Volt Planet is the UK's leading supplier of vehicle wiring products and electrical parts for campervan, motorhome, caravan, canal boat, yacht, 4x4, & off-grid wiring projects. In fact we can help with any application based around battery power systems. Our huge range includes over 4000 lines in stock ready for immediate despatch, supported by industry-leading technical advice and customer service levels. We can supply all the parts and equipment you need for your installation including leisure batteries & accessories, automotive & tinned marine cable, terminals & connectors, fuse boxes, fuses & circuit breakers, battery chargers, DC-DC chargers, inverters, inverter-chargers, solar panels, solar controllers, LED lighting, 12V switches, 12V power sockets, and a host of other conversion products. Standard delivery is FREE on orders over £75. NEW - Made-To-Order Battery Lead Service Let 12 Volt Planet take the hassle out of terminating your battery cable with our Made-To-Order battery leads. Using high-quality, extra-flexible battery cable, our leads are professionally terminated with heavy duty copper tube terminals using the latest servo-motor controlled machine crimping technology for precise, repeatable, and reliable crimps. Simply select your cable length and terminal hole sizes, and let us do the rest!
Kontaktopplysninger
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Superb customer service every time
Superb customer service every time, used them on numerous occasions and always delivered quickly and reliable. Each part labelled and never had an error even on multiple part orders.
DC4 smart switch
Recently bought a few items from this company Dc4 smart switch and a victron cable goods arrived quickly and all work very well 5 star overall for service.
These guys are best in business they…
These guys are best in business they helped me out a while back, out of what could of been a very costly mistake, unbelievably not only did they have the parts I needed they even made it all up for me there and then, above and beyond! Thanks very much
Not all hero’s wear capes
Fantastic experience from this company
Spoke to Graham at 12 volt Planet for a product I could not get anywhere and he managed to find what I needed in no time excellent customer care from this company many thanks to Graham for his help I would strongly recommend this company 👍
Fabulous supprt
I had cause to ask for some help from 12V Planet with regards to changing an electrical system in my campervan. 12v Planet offered support with this promptly and in a way that made me feel very happy to purchase from them - still a project in process by great experience so far
Brilliant customer service
Brilliant customer service. I ordered a Truma INet X Connect box and an adapter. Both arrived next day and were packaged well.
The adapter was the wrong one, so I returned it easily with their online returns form, they emailed me the postage label, and off I went to the Post Office.
I followed the Tracking and when it showed as delivered, I called up and the lady I spoke with was super helpful. She said it had literally dropped on her desk as we were speaking and issued the immediate refund there and then.
Good solid company to deal with, buy with confidence. Thanks 12 Volt Planet, I’ll be back in future, and will review the Inet X Box on my YouTube Channel very soon.
Youtube / Abroad Yorkshire
Really good service
Shockingly good experience, was really impressed how a warranty issue was dealt with so swiftly and professionally. One of the best customer service examples I've ever known.
Top company
What can I say a top company it’s easy just to steal stuff and get it posted quick which is brilliant which these do the next day but when things do go wrong not their fault they immediately put it right that’s when you can tell whether it’s a good company or not and these are 10 out of 10 very much recommend them
Battery terminal clamp.
Bought a positive battery terminal for a car battery, excellent quality item, exactly as described, very competitive price.
Kept informed of shipping and arrived very quickly, would buy again from this supplier.
A***
The team is incredibly knowledgeable and went above and beyond to supply me with top-of-the-line Victron products and electrics for my van build.
Their customer service is unmatched; they were always ready to answer my questions and provide helpful advice.
I would definitely be happy to recommend.
Thank You.
Fantastic customer service
Fantastic customer service, I’ve yet to buy from anyone who can match it
Really helpful support!
Joe from email customer support was very helpful, polite and quick in replying to queries I had regarding the company's battery products :) Hope Joe or his manager sees this!
Great experience buying dc to dc charger from…
Great experience buying products from this shop, Joe was a great help on the phone helping me setting up my dc to dc charger. I would highly recommend buying products from this shop
They Think They're the Only Supplier
$13 for single core 4AWG from 12v shop v $21 for 2 core from another supplier! That's a saving of $5 a metre as I needed black and red cables!
Everything they sell is more expensive than other suppliers including shipping.
Maybe do your due diligence and shop around.
Amazing service when I wanted to return…
Amazing service when I wanted to return something. Got a replacement product with a day. Highly recommend them.
Great experience.
Great experience.
There was a small problem with my (2nd) order, I contacted them and they responded and resolved the issue quickly. Exactly as it should be when issues arise.
Great service, would use again.
Used before, No problems
I've used this company a few times now and have always received the products, well packaged, good quality and quickly.
The web site is packed with info and well presented
Ordered a marine boat switch fused…
Ordered a marine boat switch fused panel ,fitted it then had some rain and the lights came on when the switch was off !
Contacted 12volt planet to be told :it wasn't water proof ?? Boat marine ?? No refund offered ,useless for the job avoid
⭐⭐⭐⭐⭐ Fantastic customer service
Fantastic customer service. Joe Miller was straight on the case when our solar panel arrived broken. He arranged for the broken panel to be replaced and three days later that issue is now sorted with a new panel in great shape. We've ordered from 12 Volt Planet before as we get our solar project off the ground and everything has been great. No hesitation in recommending this supplier. ⭐⭐⭐⭐⭐
⭐️⭐️⭐️⭐️⭐️ company
⭐️⭐️⭐️⭐️⭐️ company! Brilliant customer service! Good quality products with fast shipping! Wouldn’t buy any 12v electrical products from anyone els
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