12THTRIBE Anmeldelser 

just became a victim of this company, and would like to emphasize to anyone else, save yourself, DO NOT BUY FROM HERE!!

First time customer and thought this was a legitimate company. I ordered 2 new years eve outfit ideas, 5 pieces total, quality is Amazon/shein grade but 2x the cost. Was horrified to find out that nothing I bought is eligible for a return .... Fml

That's not made clear in the checkout process and reading through the return Policy and it's confusing AF to know what qualifies for what and impossible to know if it's for a refund or credit.

Customer service was of no help either, so im going to try disputing with my credit card company.

They also hide 1 star and bad reviews on the website.

HORRIBLE quality and they hide bad reviews. I bought a western style belt that broke immediately upon wearing. It was a cheap plastic that they were selling for $94. I left a one star review for the terrible quality and the review was never posted. They only show positive reviews online.

Absolutely awful company!! Do not plan on buying gifts from this site as they do not honor returns or refunds if bought on sale which most Christmas purchases are done . And even sell prices are NOT cheap !
lol they give you the option to resale on Poshmark … what a joke !
Awful customer service

Ordered “She's a Gem Silver Rhinestone Tank” - M (I’m 5’9” 145lbs and it fit a little shorter than I thought but absolutely LOVE it. Really good quality

Glad I only ordered 1 pullover from them. The color was not as pictured (deep rust) it was more like a light dusty mauve. Not flattering at all. After reading lots of bad reviews I’m glad I didn’t give them a second chance to disappoint me. Their return policy sounds like a nightmare too.
Shop at your own risk.

my order arrived the day after I ordered! I love 12th tribe. The website is easy to navigate which, I love. Makes shopping so much better.

DO NOT ORDER FROM HERE!! Horrible return policy for overpriced cheap clothes. Do. Not. Order. You have been warned. They also delete all comments if they are negative.

Be prepared to pay $10 PER ITEM for a return in addition to a $10 fee for returning the entire parcel.

I guess i have been lucky so far. I saw this company on my insta a year ago and decided to try ONE dress! Just to see what i received. I love the dress and i ordered 4 more. Quality…. Eh it’s pretty decent for the cost associated. I have paid 350-1000 for a piece of clothing and they will last as long as i need. I do agree with some of the other posts as these items are more “delicate “ i machine wash most of my clothes on gentle and hang dry anyway so that part doesn’t bother me. So far i really like my 12th Tribe purchases. I will order more and take it one order at a time. I do think they need to work on return policies as that can KILL any business if word gets around!!!! So lulus has an extra tag on their clothes on the side so it cannot be tucked away for those who wear and return! SMART!!!! But if you need a return and that tag is still on the clothing you will get a return or exchange quickly and fairly. Quality is also very good too:) prices better on some and the same on others! Hope this helps!😊

Lovely unusual dress, perfect for Ibiza
Really unique
Good sizing
The best thing was the surprising speed of delivery, ordered late Wednesday evening and here by Saturday. To say this is from the USA to UK this is fantastic
Great customer service thanks

Dresses to handwash ! No tag to tell on the dresses !!
My dress came out with scratches from the soft mode Washing machine ! Im so mad and SAD and even disappointed

Do not trust this brand!! I received a white dress from them, tried the item on, which didn’t fit and instantly bagged the item back up for return.

I send the item back and it arrived within a few days of postage. 12th Tribe then had the item in their possession for 3 weeks before sending an email to say the item was rejected because of a big stain on the dress.

They have not sent proof of this so called stain, just rejected the return.

I have never experienced this before in all my years of online shopping and I’m absolutely disgusted that a company can do this

Nie wieder! Billige Ware! Modeschmuck deklarieren die raffinierterweise als Ausverkauf, so keine Rücksendung möglich! Vorsicht bei diesem Shop!

Concert, club, vacation? 12th tribe has all the hottest attire. This is stuff you can’t go to your local downtown and buy, so your fit will be unique and smokin. Their customer service is exceptional and you’ll feel like you’re texting your bestie who really wants to help.

I purchased a dress for a wedding and was so surprised !!! It arrived in cyprus in two weeks!!! The service has improved so much with their delivery of orders 100%
I have to admit I was skeptical as last year I had to wait quite a while but with their new way of delivery I am certainly going to purchase my occasional wear again 👍

Lack of transparency. They took 27£ off an order - 8£ shipping fee, £11 return label fee and £8 reorder fee with a voucher. Not worth it, total scam. Don’t risk it. Shameless and disgraceful sales practices

Dont order any items on Sale (as they refuse to take it back cuz of Companies policy) and be sure if you have an international return you will be surprised by a deducted amount for handling fees.
You wont know the fee amount as its not communicated! The only good thing is that you get in touch with customer support via chat very quick and they help with questions. My sale items were gotten back on return but only cuz I know my laws in e-commerce in Germany

I’ve ordered from 12th Tribe several times now and I’m always impressed. The pieces are fashionable, high-quality, and exactly as pictured—especially their dusters, statement tops, and belts. Shipping is fast, and everything arrives beautifully packaged. I also love how their styles feel effortlessly cool and wearable at any age. I’m 68 and love showing off my style—12th Tribe helps me do that with confidence! Customer service has been responsive when I had sizing questions. Definitely one of my favorite online boutiques.

I’ve been ordering from them for the last three years or so. good quality stylish clothing, sometimes overpriced, but they often have sales.

Nice shop. They send quickly and the clothing are good quality. I live in the Netherlands and even I got my clothing in 3 working days