Excellent advice, fantastic customer care and after sales care. We bought a robot for our small pool. When it broke down after 1 months, they arranged a replacement directly via their supplier.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Having no experience with heat pumps or knowing what to choose, I found the team at 123 Pools incredibly helpful and patient. They answered all my questions over WhatsApp, which was so much easier tha... Vis mer
I dealt with Nick and its my first time dealing with anything to do with pools. This guy was absolutely quality. Any question I asked, even if I did think it was silly, was answered straight away and... Vis mer
What a brilliant company to deal with, answered questions before I had almost sent the email, delivery was quicker than warp speed. Alot of companies online could do with lessons from the staff on how... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Intex Specialists We have a long standing relationship in supplying Intex swimming pools. From inflatable to rectangular to metal frame pools, we have the UK's widest online range dedicated to these manufacturers.
Kontaktopplysninger
123 Pools - 12 Old Mill Road, TQ2 6AU, Torquay, Storbritannia
- sales@123pools.co.uk
- 123pools.co.uk
4,9
Enestående
275 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Helpful company
Helpful company. I hope they are as good if anything goes wrong! Sure they will be which is why I chose them. The pool robot Tiger shark QC is great. Very good and worth cash.
18. juli 2023
Outstanding service
Outstanding service, very knowledgeable staff whose support was highly valuable.
25. juni 2023
Pool Cleaner
The cleaner arrived safely and well packaged. It is simple to use and seems to work well.
Delivery was a bit disorganised - I received a message to say the courier company had been trying to contact me to check the delivery date was suitable, but there were no missed calls or texts so this seems unlikely.
17. juni 2023
Svar fra 123 Pools
Hi Zos,
We do apologise in regards to your delivery, we were contacted by the pallet courier advising they could not get hold of you, this is why we sent you a WhatsApp message straight away to inform they wanted to deliver to you the the next day. I will pass on your comments to the courier.
Many thanks
123 Pools
What an exceptional company
What an exceptional company. From start to finish they were absolutely faultless. The speed of response from my initial chat to find out the best product, through to ordering was faultless, fast, friendly and efficient. Delivery was exactly on time and follow up customer care through to installation was superb. I can whole heartedly recommend this company as a market leader in customer care and product pricing.
3. juli 2023
Anmeldelse skrevet uten oppfordring
123 pools - quality service
Nick was amazing at sorting any issues out asap , customer service is top priority with these guys , so we are giving them a 5 star rating.
28. juni 2023
Anmeldelse skrevet uten oppfordring
Great service
Great service, thanks to Nick for sorting out a problem with the Post Office, and at the speed of lightening! We are up and running within hours! Will not hesitate to order again from this company.
21. juni 2023
Anmeldelse skrevet uten oppfordring
Fantastic company to deal with.
Answered all my questions in good detail, advised on additional fittings I required and very prompt delivery to Scotland. Highly recommend.
22. juni 2023
Anmeldelse skrevet uten oppfordring
Really very pleased and so helpful
30. mai 2023
My order was promptly dealt with
My order was promptly dealt with, dispatched quickly, we were kept informed re delivery and my new “ sharkie” is a cracker. Thank you 123 pools.
3. juni 2023
Excellent service
Excellent service , extremely pleased with my purchase. The only issue was the time of delivery, but I am an impatient soul.
3. juni 2023
Service above and beyond
I ordered a pool vac from 123 Pools, which got lost in the post. Immediately, and without questioning, 123 Pools sent a replacement (meaning they had two out for delivery but had only been paid for one). This is exemplary customer service. The company has my full, 100% endorsement.
8. juni 2023
Anmeldelse skrevet uten oppfordring
Easy to order and quick delivery
23. mai 2023
Good quality paddle board
Good quality paddle board, fast and efficient shipping. I recommend 123 Pools
14. mai 2023
Fantastic company to deal with
Fantastic company to deal with. Espcially Paul.
Had a couple of issues with converters and pipes, all quickly resolved and always there via chat to deal with any queries I was having.
18. april 2023
Superb service
Superb service. Had a problem with a new robotic pool cleaner and spoke with Nick whom promptly sorted out an immediate replacement without any quibbles. Very refreshing to see such a true, honest & customer orientated company and where nothing was too much trouble. Highly recommended!!!!
11. april 2023
Quick delivery and very good customer…
Quick delivery and very good customer support. They also had the best price!
11. april 2023
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.