YesWelder Anmeldelser 634

Ordered the wrong part had me refunded and ramond was super helpful he had me refunded and on the right track right away

Just a quick follow up on my experience with the Yeswelder company and Ana from customer service. She was polite and professional and once my issue was identified they sent a replacement heavy duty whip in short order. So far I am pleased with the service and the response from Ana and her team.
Thanks Ana, Tom

WOW!!! Double WOW! I didn't know that customer service line this even existed any more! Ana was prompt, knowledgeable, and courteous. She helped diagnose my issue and even sent me a replacement part Free and free shipping - on a machine that's out of warranty!!!! Wowsers!

I'm a YesWelder FanBoy!!!

I reached out to customer support for my YesWelder but was not expecting much. Within 30 minutes Ana responded and 4 days later I received a new welder at no cost to me. Ana helped me every step of the way. Best customer experience I have ever seen.

Ana, the customer service agent was very helpful.

I recently bought the YesWelder MP200. Unfortunately, the first one I got wouldn't weld correctly, but Ana at Yes Welder took care of me and sent me out a new unit. I got that one, and that one works fine! Thank you Ana and Raymond! And, Thank you YesWelder!

Raymond was a great help getting my Ag exemption applied to my order. Great experience with him.

Want to thank Yes Welders and especially Raymond for great customer service and for his assistance with tax exempt and responding to questions.

I had an Issue with my welding helmet that I had for less than 1 year. Ana at Yeswelder solved the issue with a complete replacement. I highly recommend YesWelder

Ana from customer service helped me my update wouldn't go through on my welder. She sent me a new screen with the update already installed. Very good customer service very good out come

Ana was amazing in customer service. So painless and easy. Swapped out the broken machine no problem at all

Ordered a welder, gear and additional accessories (welding wire, mig tips, etc) Feb 22nd, everything had arrived within about 10ish days via fedex except the welding helmet and gloves which were shipped via amazon. I noticed at the beginning of the week amazon had updated the tracking to say "package lost", then 3hrs later updated to say "returning to shipper". I contacted Support at yeswelder and included pics from amazon tracking and asked to either have the helmet and gloves shipped via another carrier or refund. Less than 24hrs later Ana from support contacted me and informed that a ticket had been opened and she was working with warehouse to the gloves and helmet shipped back out asap. Ana was very professional and prompt, informed me she was sending the helmet via fedex but that do to logistics the gloves would still come via amazon and made sure I was happy with the arrangement of the shipping. I agreed to arrangement, confirmed shipping address and Ana had off to warehouse for procesing all within 36hrs of me emailing support. Last night I recieved another email Raymond at support updating me to the order being shipping an new tracking number for the helmet. I know most places are 72hrs just to maybe hear back from their support but I gotta say the support staff at yeswelder have surprised me with their timeliness on updates and communication. This is honestly the best support experience I've truly been through and while I hope I don't have another order error via amazon I know things happen but I have piece of mind knowing ppl like Ana and Raymond are in support to get things corrected. Thank you again and I look forward to many future purchase I begin to self train and experiment with welding

Raymond did an excellent job of resolving the issue i had, I will recommend yeswelder to everyone who asks about the equipment i bought as far as everything else the machine i bought is the 65ds plasma cutter, I use it most every day I highly recommend

Raymond from yeswelder support helped out promptly with my welding hood shipping issues, he went above and beyond to rectify the problem. Very satisfied the support.

Wow, best customer service i have ever experienced. I called with a question, no answer and i didnt leave a message. 20 minutes later Raymond called me back, told him my issue and he promptly emailed me instructions. A few more quick emails and issue was solved! My tig welder works great! Would definitely recommend and Raymond needs a raise! Thanks again!

Tanks you Raymond. Sr..for you help with this. Very good services. From Yes Welder.

Ana

Did great walking me through the issues I was having with my display.

Thank you for your help!!

Good product arc205DS-PRO. Arrived as advertised. Also bought safety gear.

Helmet is a bit finicky to get assembled and feels lightweight, but the price was right and it has performed well.

Machine works well. Maybe turn it on and let it "warm up" for a couple minutes ? I feel like if you turn it in and try and strike an arc immediately it doesn't want to, but after a minute or two it runs perfectly for as long as ive used it for.

Customer service was very good.

Overall would buy again and am considering getting a plasma cutter from them.

When I got my new welder, TIG-200P-ACDC-PRO AC/DC Aluminum TIG Welder, right out of the box the rheostat that adjusts the amperage was faulty and did not work. I immediately wrote to Customer Support and Ana from YesWelder Support came on to address my situation. She said they needed a video of the welder to address the problem. I've never had luck sending a video via email before and Ana explained a few methods I could use to send the video to their technical department. Once YesWelder saw the video, Ana got back to me and said they would replace the welder or since that particular model seemed to be one of their more popular models, there would be a slight delay in getting it to me. So, they gave me a choice to either wait for the replacement or they would give me a full refund immediately. Not having time to wait, I took the refund and the same day Ana sent me a refund notice for the total amount to ensure the issue was addressed promptly. I also got notice from my CC company that the refund came through. So, I was very happy with their prompt service in addressing the problem. In addition, Ana also offered me a 15% discount on my next order as an additional compensation for my inconvenience. I was very happy the way they dealt with the issue and the promptness of their service and help from Ana to get me through it all. YesWelders have some very nice products, and I would not hesitate to purchase from them again.

On November 2025 I purchased a Yeswelder DS 65 PRO plasma cutter directly from Yeswelder website. The unit arrived well packaged and I was curious to see if the unit lived up to the hype. I previously had ordered a Yeswelder Firstress BP200 (amazing little welder for a DIY like myself)
January 18 I had my first project and had to cut 86 inches of 3/8 inch iron plate and nearing the end of the cut I saw a green light through the cut tip and stopped to inspect the cutting tip. What I thought to be a burnt electrode and easily replaced turned into a struggle. Turns out the electrode had melted into the female end of the torch and after a bit of struggle, I was able to remove it and realized the female portion of the torch had been damaged as well. I contacted Yeswelder and had a response the very next day. Anna asked for pictures of damaged parts . Anna contacted me within hours to tell me that a new replacement torch was sent out and was given a tracking number. The new torch arrived at my front doorstep in two days. Thank you Anna for the quick response and Yeswelder for their customer care. Very few companies have this type of care after the sale these days and good to see that it still exists. Thank you Anna !