Tom set up the television in the showroom for us to check the picture etc. He repackaged it and provided follow up connection advice. Due to a detail in our previous set up another call to Richer Soun... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I purchased a sound system from the Weybridge store. Great service and the staff knowledge and insights of the various systems available made it easier to make a more informed choice of which system... Vis mer
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Once again, great service from the guys at Richer Sounds, Weybridge. I was looking to replace a LG OLED TV purchased from their Reading branch during Covid lockdown in 2020 and which had developed a s... Vis mer
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Went twice for a demo and it was easy to book and try the equipment I wanted to test. My particular case required near field listening because the speakers would be used on my desk and close to the... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktopplysninger
64 Church Street, KT13 8DL, Weybridge, Storbritannia
- 0333 900 0083
4,9
Enestående
986 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great Open Box deal
Great Open Box deal. The Guy helped me get it out to my car. Very pleased with purchase.
4. januar 2026
Svar fra Richer Sounds - Weybridge
Thanks for your great feedback and for supporting local business.
Very helpful sales team at richer…
Very helpful sales team at richer sounds Weybridge,thank you for all your help.
30. desember 2025
Svar fra Richer Sounds - Weybridge
Thank you for your 5 star review!
Good price and quality product
Good price and quality product. Very easy to order online and collect in store. Would highly recommend
28. desember 2025
Svar fra Richer Sounds - Weybridge
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
I had a requirement and came in with…
I had a requirement and came in with a pre-conceived opinion of what was needed. BUT after speaking to your advisor I realised that there was a better option available. Yes it meant waiting till the release but definitely worth the wait.
27. desember 2025
Svar fra Richer Sounds - Weybridge
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Svar fra Richer Sounds - Weybridge
Thanks for your 5 star review, we look forward to seeing you again next time
Brilliant service with Jordan and Hugh…
Brilliant service with Jordan and Hugh helping me set my system to incorporate the KEF Kube with my speakers. Thanks so much
23. desember 2025
Svar fra Richer Sounds - Weybridge
Thanks for your kind review, we look forward to your next visit.
Great shopping experience I was so…
Great shopping experience I was so happy with Richer sounds in weybridge when we purchased are new LG Tv I went back and purchased a Sonos ceiling speaker kit , Hugh served me and it was a pleasure they will definitely be getting any of my business in the future
20. desember 2025
Svar fra Richer Sounds - Weybridge
Thank you for your 5 star review, it’s lovely to read your comments.
Great service and excellent communication.
The goods I ordered arrived sooner than expected and I received an email from the store immediately to let me know they had arrived. Very helpful staff, always happy to explain things to customers.
20. desember 2025
Svar fra Richer Sounds - Weybridge
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Great service from start to finish.
18. desember 2025
Svar fra Richer Sounds - Weybridge
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
One of the best retail companies I have…
One of the best retail companies I have dealt with. Knowledgeable staff and easy to speak with by phone. Good prices and wide range of choice plus latest tech equipment.
11. desember 2025
Svar fra Richer Sounds - Weybridge
Thank you for your wonderful feedback
Staff extremely helpful
Staff extremely helpful- no pressure to buy
Product was competitively priced
Ordering easy, delivery fast
14. desember 2025
Svar fra Richer Sounds - Weybridge
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Weybridge Richer Brilliant!
Both items not at branch. Promised for next day and told I'd gret a phone call to say my order was in.
Sure enough, phone call next day and were available for collection.
Excellent service, as always. Staff were friendly and polite.
10. desember 2025
Svar fra Richer Sounds - Weybridge
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
As always great service and customer…
As always great service and customer support. I made a mistake on my order and the team did everything to fix and get it resolved.
8. desember 2025
Svar fra Richer Sounds - Weybridge
Thanks for your feedback, great to read you were happy with our service.
Excellent product at an excellent…
Excellent product at an excellent price, and excellent service as well. All round great stuff from the RS team
9. desember 2025
Svar fra Richer Sounds - Weybridge
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
great service
8. desember 2025
Svar fra Richer Sounds - Weybridge
Thanks for your 5 star review, we look forward to seeing you again next time
Average when expecting brilliance
I was expecting more from going into RS somehow just felt flat really
Mundane experience
6. desember 2025
Svar fra Richer Sounds - Weybridge
Thanks for your feedback Mr Lynch, although that is obviously really disappointing to read.
We will contact you to get a full run through of your visit, so we can determine the areas for obvious improvement in your eyes and do something to make up for the sub par visit.
seniorcomplaintsteam@richersounds.com
Apologies again,
Tom Griffiths
Head of Customer Experience
Richer Sounds
Svar fra Richer Sounds - Weybridge
Thanks for your 5 star review, we look forward to seeing you again next time
Very helpful staff
Very helpful staff , fair price , excellent delivery
Very pleased with purchase
6. desember 2025
Svar fra Richer Sounds - Weybridge
Thank you for your 5 star review!
Always honest.
Richer Sounds has always been my go.to.AV specialist shop. Their fantastic knowledge of the items they sell far surpasses that of the big nationals, and I always feel their advice is honest and neutral, unswayed by bias and commissions.
1. desember 2025
Fantastic team and service!
10. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Richer Sounds - Weybridge
Thanks for your kind review, we look forward to your next visit.
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