Richer Sounds - Solihul Anmeldelser 

1 689
TrustScore 5 av 5

4,9

Beliggenhet

Bytt filial

9 Station Road, B91 3TG Solihull, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Visited this shop after a recommendation, for record player and speakers. Spoke to Sam who couldn’t have been more helpful, explaining the products and establishing what I was after and happy to answe... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

The week before Christmas we had an issue with our TV purchased just over a year earlier. When it couldn't be repaired in time for Christmas we were given a credit to purchase a brand new (and update... Vis mer

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Vurdert til 5 av 5 stjerner

Stuart is the deputy manager of Richer Sounds Solihull. For my last TV he was so helpful and knowledgeable. I hoped this time round Stuart was still there and he was. I explained what I needed and he... Vis mer

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Vurdert til 5 av 5 stjerner

Richer Sounds Solihull, what a great experience we had purchasing our equipment. We didn't know too much about how things worked concerning amplifiers, speakers and turntables. Marcus showed us the wa... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Hi-fi-butikk
  2. Elektronikkbutikk
  3. TV-butikk

Skrevet av virksomheten

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(1 689)

24 702 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Richer Sounds are my default place to…

Richer Sounds are my default place to go for advice on anything 'hi-fi related'. I needed a new A/V amp as my existing one was faulty. Selecting a replacement was a challenge but when I outlined my existing setup to Karl, he explained the different options and the pros/cons of each which helped me select the perfect replacement. I'm very pleased with it - a Denon AVR-X2800H. Thank you.

30. januar 2026
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Svar fra Richer Sounds - Solihul

Thanks for your great feedback and for supporting local business.

Vurdert til 5 av 5 stjerner

Spoke to the tech over the phone

Spoke to the tech over the phone about the TV I was interested in really good explanation on my issues, on the strength decided to order online, order went through at 3.45 pm Thursday afternoon delivered 07.45 am Friday morning. TV was better than expected plus a 7 year warranty to boot couldn't be happier

29. januar 2026
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Svar fra Richer Sounds - Solihul

Thanks for your feedback, great to read you were happy with our service.

Vurdert til 5 av 5 stjerner

The technical help of the staff

The technical help of the staff. The explanation of questions, and advice regarding the product I was interested in including similar alternatives.

27. januar 2026
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Svar fra Richer Sounds - Solihul

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Vurdert til 5 av 5 stjerner

Staff were very helpful in explaining…

Staff were very helpful in explaining about the product and the delivery, most importantly they were not pushy in selling other products to me and therefore I will be coming to Richerr sounds in future

18. januar 2026
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Svar fra Richer Sounds - Solihul

Thanks for your kind review, we look forward to your next visit.

Vurdert til 5 av 5 stjerner

Extremely easy buying process

Extremely easy buying process, and all always goes to plan with delivery. Delivery timing was important due to being a present for my Daughters 10th birthday.

23. januar 2026
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Svar fra Richer Sounds - Solihul

Thanks for your kind review, we look forward to your next visit.

Vurdert til 5 av 5 stjerner

Television review

Everything from your online site to visiting Samuel at Solihull branch was perfect and he had excellent knowledge and was very polite and friendly.
Delivery was fine and just getting to know my way round the television now.
Many thanks Tony Bates..

15. januar 2026
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Svar fra Richer Sounds - Solihul

Thanks for your kind review, we look forward to your next visit.

Vurdert til 5 av 5 stjerner

Replacing CD Player

My wife and I were at a loss as our stand alone Sony Hi-if system had a technical problem which made it irreparable. Fortunately we also have a Technics system and visited Richer Sounds to see if a CD player could be incorporated. If this was possible I had a good idea which model would suffice. Marcus was most helpful confirming that this TAGA player would be ideal and helped us with guidance on setting it up so purchased one. It was to be delivered online and we were given a timescale of 3 days using free delivery. We were so pleased that it arrived next day and was easy to set up. The quality of sound is brilliant and we are using it a great deal more than the old system.
We have no hesitation in recommending Richer Sounds due to their personalised, helpful and knowledgable service we received.

20. januar 2026
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Svar fra Richer Sounds - Solihul

Thanks for your kind review, we look forward to your next visit.

Vurdert til 5 av 5 stjerner

Return Custom is a no brainer

I purchased my Denon amplifier from Richer Sounds Solihull five years ago, and the staff were exceptionally knowledgeable and friendly.
Recently, I acquired my new television from the same shop, where I encountered familiar faces and received the same level of professionalism and guidance. I would encourage everyone to support specialized AV shops like this one in Solihull, as they offer greater expertise, assistance, and competitive pricing compared to larger electrical retailers.
Moreover, considering the complimentary six-year warranty they provide, it is undoubtedly the wiser choice, deserving a perfect score of 10 out of 10.

15. januar 2026
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Svar fra Richer Sounds - Solihul

Thanks for your feedback, great to read you were happy with our service.

Vurdert til 5 av 5 stjerner

Great service great product

I have been looking for a turn table to play vynl that I have had and not played for many years on for a while I found one online and the best price was on richer sounds fantastic price!!
I collected from store ( as I work week days) I chose the Solihull store as the Birmingham store is no longer there (🥲)
I was kept updated on the delivery and I arranged to pick it up on the Saturday the staff we very nice and assured me I could set it up on my own but could call if I had any problems
I have set it up myself and cleaned all my vynl and started playing them reliving my youth 😂
Fantastic set up great service definitely use this company again

12. januar 2026
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Svar fra Richer Sounds - Solihul

Thanks for your feedback, great to read you were happy with our service.

Vurdert til 5 av 5 stjerner

Great experience with richer sounds as…

Great experience with richer sounds as always. Good demo of the kit I was looking for and another happy purchase.

10. januar 2026
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Svar fra Richer Sounds - Solihul

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Vurdert til 4 av 5 stjerner

Voucher experience

I had a voucher as a present and wanted to spend it. i found the only way to do it was to call them. When I did it was easy, but I spent time unnecessarily messing around on the website.

9. januar 2026
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Svar fra Richer Sounds - Solihul

Thank you for the review although I'm very sorry for any time wasted of course. Currently any gift vouchers issued by our colleagues are only valid for use with our stores or telesales.

We are reviewing the system however with a view to improving things and your feedback will only spur us on to accelerate this, do get in touch if we can be of any help whatsoever..

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

Vurdert til 5 av 5 stjerner

Always a great deal

Always a great deal and easy process with Richer Sounds, you'd struggle to beat them.

19. juni 2025
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Svar fra Richer Sounds - Solihul

Thanks for your feedback, great to read you were happy with our service.

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