Bought an LG TV in 2022 and, as a VIP customer, had a free 6 yrs guarantee. The magic remote developed a fault (selector wheel collapsed). On Tuesday this week, I spoke to Pete at my local branch in... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I initially emailed the Exeter store asking about the item and I got a very quick reply from Steve confirming the item was in stock and could be delivered the following day. After a short exchange I... Vis mer
Selskapet har svart
Helpful, informative and professional advice from the member of staff who served us. Willing to answer all our (sometimes naive) questions. Made our decision of which tv to purchase easy.
Selskapet har svart
Another purchase from Exeter branch. To be honest I trust Richer Sounds and they are my default retailer for TV and home entertainment. Mark, the manager seems to be in firm control of things and the... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktopplysninger
89-91 Sidwell Street, EX4 6PH, Exeter, Storbritannia
- 0333 900 0061
4,9
Enestående
3k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Stylus for 78s
Good service. Phoned back to provide the required information. Stylus delivered promptly.
12. juni 2026
Svar fra Richer Sounds - Exeter
Thanks for your feedback, great to read you were happy with our service.
Great Service as expected
Great Service as expected. The guys in Exeter are always helpful. Can't find cheaper deals anywhere else. Quick delivery assigned. Informative on delivery day. Had a couple of questions which the guys answered straight away.
Thank you, keep up the good work.
12. juni 2026
Svar fra Richer Sounds - Exeter
Thanks for your great feedback and for supporting local business.
Excellent service
Nick was knowledgable, helpful and friendly, without any pressure to buy.
11. juni 2026
Svar fra Richer Sounds - Exeter
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
My experience with Richer Sounds is…
My experience with Richer Sounds is always positive. Staff are extremely knowledgeable and they don’t push too hard for sales.
I had a problem that they fixed for me very easily and would go back without hesitation. The price was superb due to an offer.
11. juni 2026
Svar fra Richer Sounds - Exeter
Thanks for your great feedback and for supporting local business.
Svar fra Richer Sounds - Exeter
Thanks for your feedback, great to read you were happy with our service.
Excellent customer service and great…
Excellent customer service and great quality products
10. juni 2026
Svar fra Richer Sounds - Exeter
Thank you for your 5 star review!
Great service as usual
Great service as usual, item wasn’t in stock but they ordered it in overnight and phoned the next day to say it was available (was more convenient for me to collect rather than have delivered to home which they also offered). Great store, friendly staff, great prices. Can’t ask for any more.
10. juni 2026
Svar fra Richer Sounds - Exeter
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Nick who answered every question and…
Nick who answered every question and gave me good information so I ordered over the phone there and then. I would recommend Richer Sounds for any appliance you might need. I shall certainly buy from them again when I need something
9. juni 2026
Svar fra Richer Sounds - Exeter
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Very helpful and went extra mile to…
Very helpful and went extra mile to find me the right product.
9. juni 2026
Svar fra Richer Sounds - Exeter
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
I had to order sight unseen as I could…
I had to order sight unseen as I could not leave home at the moment.
Steve at Exeter gave me a lot of time and good advice
9. juni 2026
Svar fra Richer Sounds - Exeter
Thank you for your 5 star review, it’s lovely to read your comments.
Mark and Pete very helpful in Exeter
Mark and Pete very helpful in Exeter. Also have a good knowledge about hdmi cables and cinema room set ups.
In fact all the staff have been exceptional. Including sorting problem with a remote control.
7. juni 2026
Svar fra Richer Sounds - Exeter
Thanks for your kind review, we look forward to your next visit.
Knowledgeable and very professional…
Knowledgeable and very professional staff!
Thanks very much.
6. juni 2026
Svar fra Richer Sounds - Exeter
Thank you for your 5 star review!
A Great Shoppibg Experience
So happy to go to Richer Sounds and get what we wanted. The guys were so helpful and polite, knowledgeable too. The actual place has parking too if needed and the deal for guarantee for 6 years at £30 was superb. Delivery was next day. A great shopping experience.
3. juni 2026
Svar fra Richer Sounds - Exeter
Thanks for your great feedback and for supporting local business.
Very responsive and went out of their…
Very responsive and went out of their way to sort things
2. juni 2026
Svar fra Richer Sounds - Exeter
Thanks for your great feedback and for supporting local business.
Quick service great product and a…
Quick service great product and a company you can put your trust in
2. juni 2026
Svar fra Richer Sounds - Exeter
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Excellent service from knowledgeable…
Excellent service from knowledgeable and friendly staff. I would not shop anywhere else for TV's etc
2. juni 2026
Svar fra Richer Sounds - Exeter
Thank you for your 5 star review, it’s lovely to read your comments.
Always a good experience...
Such a great, professional team to deal with in Exeter.
Everyone always friendly and knowledgeable which is so helpful when you are narrowing down a selection.
Definite shout out to Nick who always goes the extra mile when I contact him for a purchase.
Customer service 100% and great company.
1. juni 2026
Svar fra Richer Sounds - Exeter
Thanks for your 5 star review, we look forward to seeing you again next time
The usual hi level of service to…
Not being able to get anywhere to audition any speakers I asked a number of friends their thoughts on a particular model I was interested in
Everyone agreed they would be a subjective improvement over my current ones
I also ran the same question by Mark the manager who agreed with everyone else
From ordering to delivery, everything was done to perfection!
Top marks as ever to Richer Sounds, especially Mark!
Almost forgot!
The item was Focal Aria N1 in piano gloss black, made especially better with the VIP price!
30. mai 2026
Svar fra Richer Sounds - Exeter
Thanks for your kind review, we look forward to your next visit.
Customer Service at its best!
Contacted the Exeter store re purchase of LG TV. Wanted to buy now to take advantage of the sale price but arrange delivery in a few weeks. Not a problem.
Great customer service.
29. mai 2026
Svar fra Richer Sounds - Exeter
Thanks for your kind review, we look forward to your next visit.
We bought 2 things
We bought 2 things. These were successfully delivered and are now installed. We are delighted.
28. mai 2026
Svar fra Richer Sounds - Exeter
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Dette er Trustpilot
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