Had already checked out other suppliers for my choice,just needed to get best deal & Richer Sounds were streets ahead,price wise & guarantee! Joe in Chester store answered all my queries,from purchase... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Great service on the telephone & at Hanley store Jack and Chris👍 Delivery up to 5 days... Great communication by email and phone. Delivery in less than 48hours. Able to track. Tracy rang with ETA... Vis mer
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Delivery was super quick next working day. (Mon as I ordered Friday) I received notice of the time slot within 24hrs and again the day before to confirm. The delivery was prompt and confirmed on the m... Vis mer
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Ordered Tv on line with Richer Sounds.Easy process. Believed delivery would be 5 working days but was in fact 2 working days! Follow up text message confirming purchase then another message confir... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktopplysninger
Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, Storbritannia
- 0333 900 0093
5,0
Enestående
3k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Richer Sounds - Distribution
Thanks for your great feedback and for supporting local business.
Great service
Great service, Karol and Paul came on time, rang ahead, and were polite and helpful throughout. Very much reflected the excellent service in store.
28. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Richer Sounds - Distribution
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Great Service
Called up prior to arrival, delivered with care into our room of choice. Thanks very much :)
27. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Richer Sounds - Distribution
Thanks for your kind review, we look forward to your next visit.
Excellent service again from richer…
Excellent service again from richer sounds always a pleasure to deal with them and Gareth and rob kept me informed of my delivery top lads
27. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Richer Sounds - Distribution
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Delivery
Delivery Guys Gareth & Karol were excellent, badly let down by Richer Sounds office staff during a telephone conversation. I have today spent a further £2k on a Samsung TV, but due to my experience on the phone, not with Richer Sounds.
26. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Richer Sounds - Distribution
Thanks for your review, although I was sorry to hear about this.
Please bear with me while I investigate an review the call, after which either myself or a senior member of my team will contact you to resolve the matter.
Seniorcomplaintsteam@richersounds.com
With kind regards
Paddy Hall
Customer Service Deputy Manager
Richer Sounds
Excellent & pleasant delivery
Excellent & pleasant delivery, unlike many others.
26. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Richer Sounds - Distribution
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Excellent experience from start to…
Excellent experience from start to finish.
The delivery service, Gareth and Karol were friendly and very accommodating, would highly recommend.
26. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Richer Sounds - Distribution
Thanks for your great feedback and for supporting local business.
Ordered and delivered within 2 days…
Ordered and delivered within 2 days staff and delivery people were very helpful and pleasant great service
26. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Richer Sounds - Distribution
Thanks for your great feedback and for supporting local business.
Gareth and Karol were very good they…
Gareth and Karol were very good they took the TV upstairs for me,Criss at richer sounds was very helpful
24. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Richer Sounds - Distribution
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Lovely couple of guys
Lovely couple of guys, prepared to deliver the tv to anywhere in the house.
Couldn’t be more helpful.
25. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Richer Sounds - Distribution
Thank you for your 5 star review, it’s lovely to read your comments.
Easy, straightforward process and a pleasant chap to boot!
Notified of delivery times and how long until they would arrive. Delivered with care and told about what to do in case of any issues. Easy, straightforward process and a pleasant chap to boot!
25. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Richer Sounds - Distribution
Thanks for your great feedback and for supporting local business.
Excellent experience
Excellent experience. Trav and Paul delivered within the time slot and were careful to ask permission for photographs. We have used Richer sounds before and will continue to do so.
24. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Richer Sounds - Distribution
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Warwick & Rob delivered on time today…
Warwick & Rob delivered on time today after first telephoning to let me know they were on there way.Excellent service.
24. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Richer Sounds - Distribution
Thanks for your kind review, we look forward to your next visit.
Trav and Karol were brilliant
Trav and Karol were brilliant. Messaged and called beforehand to let me know when they were coming and when they were on their way. Expert advise on setting up the system and to call if there were any trouble. Had a great chat about Star Wars Lego and Lord of the Rings too!
20. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Richer Sounds - Distribution
Thank you for your wonderful feedback
Good job
Warwick and Rob were quick, pleasant and efficient.
24. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Richer Sounds - Distribution
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Delivery was super quick next working…
Delivery was super quick next working day. (Mon as I ordered Friday) I received notice of the time slot within 24hrs and again the day before to confirm. The delivery was prompt and confirmed on the morning by text and then a quick call when close by. The 2 guys were polite and quick bringing the TV and Soundbar into the house and ensuring all was good before they took a quick pic for their recs and I was good to go. Can’t fault Richer Sounds for the whole experience buying anything. Have and always will continue to use and recommend them.
24. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Richer Sounds - Distribution
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Very impressed
Given plenty of helpful advice and demo in the experience room by Jacob in the Hanley branch.
Next day delivery by Gareth and Paul who were very pleasant and efficient.
All round top service - TV is fabulous 👌
21. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Richer Sounds - Distribution
Thank you for your wonderful feedback
Got a call from Warwick advised me they…
Got a call from Warwick advised me they were 15mins from delivery, arrived as scheduled & both Paul & Warwick were professional, delivered the TV all in 5mins, great service, thanks.
20. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Richer Sounds - Distribution
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
TV and Wall Bracket Purchased
Advice provided over the phone on suitability of a wall bracket for my choice of TV. Purchased both TV and wall bracket. Delivery was excellent with email confirmation and a call 30 minutes prior to delivery. Delivery guy was even kind enough to bring the TV indoors for me which was welcomed due to a medical condition I am currently suffering. Overall, top team.
20. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Richer Sounds - Distribution
Thanks for your 5 star review, we look forward to seeing you again next time
Excellent service and delivery…
Excellent service and delivery experience, 10/10
21. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Richer Sounds - Distribution
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
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