Richer Sounds - Bournemouth Anmeldelser 

1 602
TrustScore 5 av 5

4,9

Beliggenhet

Bytt filial

545 Christchurch Road, BH1 4AH Bournemouth, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Called to discuss a piece of kit and after determining my needs we agreed on what would be an appropriate purchase. After being quoted 3-5 days delivery I was surprised to receive it the next day.... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Mainly being able to go to the store rather than ordering online and being unsure about care of delivery. Staff who made the effort to check whether the product was in stock while we were in the shop... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Served by Lewis who was professional throughout and an absolute pleasure to deal with. Very knowledgeable and enthusiastic and even managed to upsell to me which is very rare. Would highly recommend... Vis mer

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Vurdert til 5 av 5 stjerner

Aaron again was a 10/10 , showed interest and product knowledge. I decided to complete our Cinema project with a 120in screen and a 4K projector. Aaron came round measured up , made a recommendation a... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Hi-fi-butikk
  2. Elektronikkbutikk
  3. TV-butikk

Skrevet av virksomheten

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktopplysninger

  • 545 Christchurch Road, BH1 4AH, Bournemouth, Storbritannia

  • 0333 900 0058

4,9

Enestående

TrustScore 5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

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4,9

Alle anmeldelser

(1 602)

24 752 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Excellent service

I easily ordered what I needed online, was met by friendly staff at the shop who had the part I ordered ready for me. This is the third or fourth time I have used Richer sounds for high value items and have always been pleased with their service.

1. mars 2026
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Svar fra Richer Sounds - Bournemouth

Thank you for your 5 star review!

Vurdert til 5 av 5 stjerner

LV OLED 65" TV

The staff (Oscar) was very knowledgeable, trying to meet our needs without influencing too much. The follow-up delivery and confirming emails were appreciated

28. mars 2026
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Svar fra Richer Sounds - Bournemouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Vurdert til 5 av 5 stjerner

Shopped in the Bournemouth store

Shopped in the Bournemouth store. I must say the service is second to none. They have a great understanding of the equipment they are selling and more importantly to me open and honest. I would recommend them again and again. I have suffered by big companies Costomer service before and started to think I may as well just buy from Amazon for the convenience . Richer sounds has made me realise that great Costomer service is still around and well worth going there to see them. I can some times be over critical with the Costomer services but honestly Richer Sounds deserves the five stars and more. I will be buying all my electrical equipment from there even though i live 2 hours away in Swindon . We all need to support these companies because they are hard to find!!!

6. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Richer Sounds - Bournemouth

Thanks for your feedback, great to read you were happy with our service.

Vurdert til 5 av 5 stjerner

Great price for a really good product

Great price for a really good product.

Good communication, delivered to store really quick, with friendly staff on collection.

30. mars 2026
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Svar fra Richer Sounds - Bournemouth

Thanks for your feedback, great to read you were happy with our service.

Vurdert til 5 av 5 stjerner

I'm amazed with my LG C5 OLED 55 inch I…

I'm amazed with my LG C5 OLED 55 inch I love my series X graphics and especially with my playstation 5 pro graphics are amazing and I thank richer sounds for delivering on time and making this possible I would definitely buy from richer sounds again you've made me a satisfied happy customer who would recommend you for future reference god bless kind regards Toby Owen leahy

24. mars 2026
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Svar fra Richer Sounds - Bournemouth

Thanks for your great feedback and for supporting local business.

Vurdert til 5 av 5 stjerner

Easily contactable and very helpful via…

Easily contactable and very helpful via phone (unusual nowadays). Very friendly , knowledgeable and full of good and useful advice. Great product selection and pricing. Will always be my first stop for A.V. products

13. mars 2026
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Svar fra Richer Sounds - Bournemouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Vurdert til 5 av 5 stjerner

very helpful advice

very helpful advice in plain language and good guidance and help on my choice of amp

17. mars 2026
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Svar fra Richer Sounds - Bournemouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Vurdert til 5 av 5 stjerner

Good Service

Good service. Knowledgeable staff. Fast delivery of order. Many Thanks!

17. mars 2026
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Svar fra Richer Sounds - Bournemouth

Thanks for your 5 star review, we look forward to seeing you again next time

Vurdert til 5 av 5 stjerner

Paul was superb with his advice and…

Paul was superb with his advice and insight. I’m left extremely satisfied with my new system. I keep listening to music from throughout my lifetime and rediscovering details and musicality never spotted before. Which is an absolute and utter delight.

17. mars 2026
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Svar fra Richer Sounds - Bournemouth

Thank you for your 5 star review, it’s lovely to read your comments.

Vurdert til 5 av 5 stjerner

After four and a half years

After four and a half years, our TV went faulty. Richer Sounds loaned us a new unit while they evaluated the repair. It turned out that the old unit was beyond economic repair and we were offered a sum as compensation, which we accepted. The manager and staff were very helpful throughout the whole process and we now have a new TV that we are very satisfied with. Keep up the great work RS Team.

16. mars 2026
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Svar fra Richer Sounds - Bournemouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Vurdert til 5 av 5 stjerner

Very helpful assistant who explained…

Very helpful assistant who explained the item we were purchasing and much more to help us with our audio experience

14. mars 2026
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Svar fra Richer Sounds - Bournemouth

Thanks for your 5 star review, we look forward to seeing you again next time

Vurdert til 5 av 5 stjerner

No fuss …perfect

Ordered an item online for collection at store . Kept informed during order delivery process…then by store when item arrived.
Great service.

5. mars 2026
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Svar fra Richer Sounds - Bournemouth

Thanks for your feedback, great to read you were happy with our service.

Vurdert til 5 av 5 stjerner

Richer Sounds, Bournemouth

Once again, Aaron, based at the shop in Bournemouth, gave me excellent support in choosing a suitable CD player alongside a new amplifier this time. Brilliant!

10. mars 2026
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Svar fra Richer Sounds - Bournemouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Vurdert til 5 av 5 stjerner

Def use again

Def use again. Overall a highly satisfactory shopping experience, Delivery was made the very next day (free). Great product and assistance where needed

3. mars 2026
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Svar fra Richer Sounds - Bournemouth

Thanks for your feedback, great to read you were happy with our service.

Vurdert til 4 av 5 stjerner

Having killed our 5 year old 48" OLED…

Having killed our 5 year old 48" OLED Panasonic TV during a Wii session, I went to RS to replace it as its 'the place 'to go on Saturday
I was met by a smiling Oscar who tried to find a replacement 48" OLED, but was unable to do so as none were available
After consulting with my wife we agreed to purchase a 55"oled Panasonic , being unsure of the size increase
The TV was duly delivered on Tuesday afternoon in a very large box , after setting up we sat down to enjoy our new large TV
We are getting used to our new 'big screen '
Many thanks to Oscar for another RS experience

28. februar 2026
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Svar fra Richer Sounds - Bournemouth

Thanks for the lovely feedback about your recent experience, and indeed Oscar! We hope you will both get used to the bigger screen, and get plenty of enjoyment from it.

Of course should you need any support do get in touch at the branch, or via the below..

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

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