Compte fermé à ma demande avant même qu'il soit complètement ouvert. Aucune réponse aux mails après une semaine d'attente. c'est un peu fort. je préfère ne pas déposer d'argent là bas avec aussi... Vis mer
Selskapet har svart
Beliggenhet
Bytt filialrondo Daszyńskiego 1, 00-843 Warszawa, Wola, PL
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I created an account last week and i am very satisfied with the onboarding process. Their customer service is very easy to contact compare to other US brokers i had before. I am located in Denmark. Th... Vis mer
Selskapet har svart
I created a corporate account with Oanda. To open a corporate account, you have to contact Oanda representatives directly. The application process was a bit unclear at first, but after getting in to... Vis mer
Selskapet har svart
Great Broker, Sam was very supportive and forth comming. Easy to use platform, can use it on your mobile. Seamles integration with Trading View. They even give free subscryption as credit on your tra... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
A trusted, regulated broker, OANDA gives you access to global markets for stocks and derivatives, with commission-free trading on forex pairs, cryptocurrencies, indices, and commodities CFDs. Design and build your own investment portfolio, trading with the trend or countertrend, with TradingView's "Most Popular Broker". Established in 1996, OANDA has affiliates in the world’s most active financial markets, including New York, Toronto, London, Warsaw, Singapore, Tokyo, and Sydney. For information email us at: info.eu@oanda.com.
Kontaktopplysninger
rondo Daszyńskiego 1, 00-843, Warszawa, Wola, Polen
3,5
Middels
48 anmeldelser
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Har svart på 98 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Service client absent
Compte fermé à ma demande avant même qu'il soit complètement ouvert. Aucune réponse aux mails après une semaine d'attente.
c'est un peu fort.
je préfère ne pas déposer d'argent là bas avec aussi peu de réactivité de leur part.
Pourtant j'ai tout complété, ils ont tous les documents nécessaires.
ils n'ont toujours pas validé ma carte d'identité et comme je ne veux pas faire de virement tant que tout n'est pas en ordre, on ne vous répond pas...
2. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra OANDA - TMS (EU)
Bonjour Zevenne,
Nous vous remercions pour votre retour et nous sommes désolés d'apprendre que votre expérience n'a pas été satisfaisante. Nous comprenons parfaitement la frustration qu'a pu susciter l'attente d'une réponse après avoir terminé le processus de vérification et soumis tous les documents requis.
Veuillez accepter nos excuses pour ce retard de communication et pour les désagréments que cela a causés.
Nous tenons également à vous confirmer que votre compte est désormais officiellement vérifié. Nous comprenons votre hésitation à alimenter le compte avant d'avoir reçu une confirmation complète, et nous apprécions votre prudence.
Vos commentaires nous sont précieux et nous aident à améliorer nos processus ainsi que notre réactivité.
Nous vous remercions à nouveau pour votre retour et regrettons de ne pas avoir été à la hauteur de vos attentes lors de cette étape.
Cordialement,
Team OANDA
Impossible de retirer l'argent déposé…
Impossible de retirer l'argent déposé sur le compte de trading, un mois et toujours aucune trace de mon retrait, ni sur mon compte en banque ni sur mon compte de trading, mon argent a disparu !!!!!
7. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra OANDA - TMS (EU)
Bonjour Nicolas,
Nous sommes désolés d'apprendre la situation mentionnée ci-dessus et nous vous présentons nos excuses pour les désagréments occasionnés par ces circonstances. Pour toute assistance supplémentaire, nous vous invitons à contacter notre équipe d'assistance du service client. Nos représentants sont joignables par e-mail à l'adresse cxsupport@oanda.com ou par téléphone au (+48) 699580276.
Team OANDA
Oanda corportate account
I created a corporate account with Oanda. To open a corporate account, you have to contact Oanda representatives directly. The application process was a bit unclear at first, but after getting in touch with Oanda, everything went smoothly.
I would also like to specifically mention that Nikita has been very helpful, both during and after the account registration process.
8. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra OANDA - TMS (EU)
Hi Karl,
Thanks for your great review. We're so happy to hear about your trading experience.
Team OANDA
Opening a live account
I opened a live acount 2 weeks ago, and the process was smooth, and the support was actualy pretty nice. As I expected it to work so far.
9. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra OANDA - TMS (EU)
Hi Fineas,
We’re delighted to hear about your positive experience!
Thanks,
Team OANDA
Svar fra OANDA - TMS (EU)
Hi Nicolas,
Thank you for the wonderful rating! It’s much appreciated.
Team OANDA
Worst broker that I ever experienced
Worst broker that I ever experienced, I mean my money till this day from May wasnt refunded and they just keep scaming other people. Be careful out there.
30. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra OANDA - TMS (EU)
Hi Lukas,
We're concerned to hear about your experience. As a regulated broker, we adhere to strict guidelines.
Since we cannot discuss specific account details on Trustpilot for your security, please reach out to us directly on cxsupport@oanda.com so we can locate your request and provide a definitive update on your refund status.
Thanks
Team OANDA
Highly recommended
I created an account last week and i am very satisfied with the onboarding process. Their customer service is very easy to contact compare to other US brokers i had before. I am located in Denmark. The Oanda app is also very easy to use and charting tool is just like Trading view. I highly recommend oanda for beginners.
22. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra OANDA - TMS (EU)
Hi Eloisa,
We're delighted you're having a great trading experience with OANDA. We're always working to provide the best for our clients.
Thanks again,
Team OANDA
Worst broker ever!
Worst broker ever!
I opened an account a week ago on Oanda EU. I finished the wuese, I uploaded the documents and the app told me that the account is ready and that I can deposit. So, I deposited some money, but I couldn't use the service. The next day I received an email stating that my documents shouldn't be cropped, so I downloaded them again. The next I received another email stating that I should see the whole document on the pictures and pdf shouldn't be screenshot or cropped,even though the pdf documents were original. I uploaded them again. Since then, no emails, no answers and when I tried to login from the app, it says account disabled.
Unbelievable!!
So I opened the account, they say that my account is created and ready to deposit, I deposit but they disable the account and don't refund the money.
Unbelievable!
They're simply, the worst ever forex broker.
19. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra OANDA - TMS (EU)
Hi Artur,
Thank you for your feedback. As we don't have your account details we have requested more information from you through Trustpilot.
Just to also let you know when you upload your documents, our team reviews your application in line with AML legislation and lets you if your account has been approved and is ready for trading.
If you'd like to contact us yourself please email cx-support@oanda.com, and our team will be ready to help.
Thanks,
Team OANDA
Worst Customer Service I’ve Seen — No Replies, No Solutions!
Terrible experience with OANDA client service. I can’t access my verified account, and support keeps claiming my email “isn’t linked to any account” — even though they send weekly emails to this exact address. I contacted their official OTMS support and got zero response. Completely unprofessional and unacceptable for a financial company. I would not trust them with my money again.
21. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra OANDA - TMS (EU)
Hi Sara,
Thanks for your feedback, we're sorry to hear this and would like to try and help.
Please reply to the email that we send you through Trustpilot with your account details so we can look to help you.
Thanks,
Team OANDA
The platform and mobile application are…
The platform and mobile application are of a very high level, intuitive and suitable for use by traders of different levels. I like that it offers integration with TradingView. Also I received a very professional attitude during my registration and professional support by the team. Highly recommend
22. oktober 2025
Svar fra OANDA - TMS (EU)
Hi Vankos, thanks for sharing your experience with us and for leaving us a great review.
Team OANDA
service efficace
service efficace, retrait des fonds rapide ! je recommande
30. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra OANDA - TMS (EU)
Hi Pierrot! We’re happy to hear you’re enjoying your trading experience with us.
Thanks,
Team OANDA
Excelente!!
En mi opinión, OANDA presta un servicio perfecto, en el acceso a instrumentos y en la resolución de incidencias.
Sus gestores están informados y capacitados para resolver todas las dudas que les he planteado.
Están haciendo un gran trabajo!!
17. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra OANDA - TMS (EU)
Hi Via,
Thanks for your great review. We're so happy to hear about your trading experience.
Team OANDA
Great customer support
Great customer support, fast reply and dedicated to solve their clients problems. Big thanks to Nikita Vasiljevs for helping me with my issuses today. Looking forward to working with you, guys.
7. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra OANDA - TMS (EU)
Hi Ana,
We’re happy to hear you’re enjoying your trading experience with us.
Thanks,
Team OANDA
Competitive broker
Competitive broker. Lowest spreads. Fast execution.
Helpful and fast support.
1. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra OANDA - TMS (EU)
Hi Cristian,
Thanks for sharing your experience with us and for leaving us a great review.
Team OANDA
I have been with TMS Europe for over 8…
I have been with TMS Europe for over 8 years now! It has been my best trading platform for CFD and the answers to my queries are prompt by email. Very much trusted and recommended.
Rajeev
26. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra OANDA - TMS (EU)
Hi Rajeev,
Thanks for your great review. We're so happy to hear about your trading experience.
Team OANDA
Registro y atención al cliente
En mi opinión y experiencia me parece una empresa responsable ya que en el registro fueron muy metódico y bastante claro.
lo único que puedo decir es gracias por su maravilloso soporte y atención personalizada.
si se hacen las cosas bien desde el prencipio todo sale bien.
22. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra OANDA - TMS (EU)
Hola David,
Nos alegra mucho saber que está disfrutando de su experiencia de trading con nosotros.
Gracias,
Team OANDA
Franchement aucune réponse des mails…
Franchement aucune réponse des mails envoyé toute mes Verification effectuer validé dépôt accepté mais mon compte et bloqué pour le trading aucun moyen de retirer mes fonds je suis bloquer et perd mon temp
1. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra OANDA - TMS (EU)
Bonjour Allan,
Merci pour vos explications. Nous sommes sincèrement navrés d'apprendre les difficultés que vous avez rencontrées et souhaitons vous aider.
Étant donné que nous n'avons pas accès aux informations de votre compte via Trustpilot pour des raisons de confidentialité, nous vous invitons à répondre à l'e-mail que nous vous avons envoyé. Cela nous permettra d'examiner votre situation spécifique.
Cordialement.
Team OANDA
Svar fra OANDA - TMS (EU)
Hi Tom,
Great to hear you're happy with your trading experience. Thanks for the positive review.
Thanks,
Team OANDA
Excellent customer service
Excellent customer service. Helpful, clear and efficient.
31. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra OANDA - TMS (EU)
Hi Ara,
Thanks for sharing your experience with us and for leaving us a great review.
Team OANDA
De account verificatie faalt
De account verificatie duurt al heel lang, ik heb ook geld gestort op het account maar niks gebeurd!
Ik heb alles gedaan wat ze vroegen maar ik heb al 3x via WhatsApp mijn beklag gedaan maar niks gebeurd!
Ik zou graag mijn geld terug krijgen want iedere dag dat ik mijn account niet gebruik verlies ik geld!
Ik wil een oplossing voor dit probleem, ofwel wordt mijn account vrijgegeven ofwel krijg ik mijn geld terug!
Een update over het hele gebeuren.
De verificatie is nog steeds niet goedgekeurd.
Ik heb mijn geld wel direct terug gekregen. Ondertussen een betere broker gevonden.
Voor mij nooit geen OANDA meer!
1. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra OANDA - TMS (EU)
Beste Kevin,
Bedankt voor uw toelichting. Het spijt ons te horen over uw ervaring en we helpen u graag verder.
Omdat we via Trustpilot geen toegang hebben tot uw accountgegevens, vragen we u te reageren op de e-mail die we u sturen. Op die manier kunnen we uw specifieke situatie onderzoeken.
Met vriendelijke groet,
Team OANDA
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.