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Network Webcams Anmeldelser 705

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TrustScore 5 av 5

4,8

Sikkerhetsutstyrsbutikk
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

i was having problems setting up some of the equipment on site. a call was made into the technical support centre and the problem was solved. fr the record this took several hours of a patient tech.... Vis mer

Vurdert til 5 av 5 stjerner

I've given 5 star rating - based on the excellent follow up service I received from Network Webcams. I was looking for replacement parts and with their help we located the part numbers and got the... Vis mer

Vurdert til 5 av 5 stjerner

Network Webcams stock an excellent range of products, and always give honest and appropriate information and recommendations to help find the right products for any project or solution I’ve thrown at... Vis mer

Vurdert til 4 av 5 stjerner

Jetzt ist mein Beratung-Setup fast perfekt! Da ich in der unabhängigen Finanzdienstleistung tätig bin, führe ich jetzt gerade in der Coronazeit fast ausschließlich Beratungen über Zoom durch. Ich wol... Vis mer

Informasjon om virksomheten

  1. Sikkerhetsutstyrsbutikk
  2. Fotobutikk
  3. TV-overvåkningsbutikk
  4. Databutikk
  5. Datamaskinstøtte og -tjenester
  6. Sikkerhetstjenester

Skrevet av virksomheten

Network Webcams is the UK's leading specialist IP camera store, offering a wide range of professional IP video and security products and accessories. Part of NW Security Group, we are specialist providers of professional video security solutions and smart camera applications. Leaders in network video technology, our mission is to improve the security of businesses and safety of people around the UK.

Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

705 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 1 av 5 stjerner

Best Price Guarantee is a lie.

Best Price Guarantee is a lie.
They have a whole page on their website that guarantees to beat any price.
"We will honour your request and guarantee you an improved offer".
I asked them to and they wouldn't.
Nearly £400 more expensive for 1 camera.
Edit after reply:
You wouldn't be clear on the use of the camera as you didn't ask.
I have now purchased the camera at a much better price and it will be used for the security of one of my companies. If its any good I will be buying a few more from a trustworthy company.

15. april 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Network Webcams

Hi Matt,

Thank you for taking the time to leave a review. I'm sorry to hear that there’s been a misunderstanding regarding the intention behind our Best Price Guarantee. Some of the points raised in your review aren’t entirely accurate, but please understand that we have always acted in good faith, as we do with every customer.

Firstly, our Best Price Guarantee is aimed at businesses, so as a non-business customer it may not have applied. We also state on the page "Please note that acceptance of a Best Price Guarantee request will be at the sole discretion of the directors of NW Security Group Limited...". It is rare that we don't accept, but it happens.

Secondly, we were not clear on the use case for the camera (Axis Q6318-LE), which was designed for professional security control room operations and with very specific features for this purpose, and not for domestic use. NW works to responsible and ethical business principles, so is our job to ensure that cameras are used appropriately and for the right use cases.

So, clearly, our Best Price Guarantee is not a lie and is not misleading, and we were acting in your interests at all times.

However, we appreciate that the website did not make some of this clear, and we understand your frustration. As a result, we have made changes to the website to reflect this better.

If you would like to discuss this further with either myself or our MD, please get in touch.

Kind regards

Kevin Bowyer
Technical Director
NW Security Group

Vurdert til 5 av 5 stjerner

Always the same excellent service

Whatever I’m buying from NW, an Axis device e-licence or a top line camera, the service is consistently the same; friendly, helpful, knowledgeable and highly professional. No hesitation in recommending Network Webcams to fellow ip camera buffs.

13. mars 2025
Vurdert til 5 av 5 stjerner

Ian at Network Webcams was incredibly helpful

Ian at Network Webcams was incredibly helpful in discussing my needs which were not necessarily standard. I was looking to buy cameras for very specific wildlife monitoring needs and he was able to spend the time answering my queries and suggesting alternatives to the model I had in mind which was soon to be replaced with different models.

12. mars 2025
Vurdert til 5 av 5 stjerner

From advice to sale

I called their tech support and was given advice about which Axis camera to choose then passed to sales to buy it. All very smooth and the camera has been working perfectly.

10. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Refused to provide returns information

Refused to provide returns information, refused to refund when received because "the box had been opened". They even tried to persuade me to use the unit (after I said I didn't want it - which I didnt) so they could refuse a refund, refused to provide return details, I sent it back to their HQ and they said no refund because I opened the box. ... So if a customer opens the box and look at what you bought and decide against it then they wont refund you! Disgraceful attitude.
If NW Webcams decide to reply to this review they should confirm that is a customer opens a box from an online purchase then NW webcam s will refuse a refund even if the unit is 100% unused.

25. september 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Network Webcams

We shall refrain from replying to the untruths and inaccuracies of your account.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

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