Although I haven't met Jay Birchall in person, it's been a pleasure dealing with him. He's always prompt in replying to emails, friendly, courteous and genuinely helpful. His warm, professional ma... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We were looking for an apartment for my son, who needed to move relatively quickly for work. Alex Miell took the time to understand what we were looking for and guided us through the process. Small th... Vis mer
Very positive and also realistic from the outset. Each stage of the sale, from listing through to solicitors, was explained to us clearly. When the solicitor was being slow, Jo at Charters chased th... Vis mer
I wanted to explore similar rental properties to my current flat in the Alton and Farnham areas. I dealt with Kirstie from the Farnham branch a very pleasant lady with obvious experience who knew ex... Vis mer
Informasjon om virksomheten
Om Charters Estate Agents
Skrevet av virksomheten
With a network of 24 offices across Hampshire and Surrey, our market-leading estate agency prides itself on delivering the highest level of customer service to clients.
Kontaktopplysninger
13 Oakmount Road, SO53 2LG, Chandlers Ford, Storbritannia
- marketing@chartersestateagents.co.uk
- www.chartersestateagents.co.uk
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
A Pleasure to Deal With – Thank You, Jay
Although I haven't met Jay Birchall in person, it's been a pleasure dealing with him. He's always prompt in replying to emails, friendly, courteous and genuinely helpful.
His warm, professional manner makes every interaction easy and pleasant. A real credit to the Charters team.✨️
Contact with a member of charters team
Contact with a member of charters team by email which ensures a trail of information. Reassured that the event was being dealt with and the reason for delayed payment. Problem resolved calmly
Excellent Customer Service
I had an excellent service from your team member,
Kaitlyn Patsula
Great customer focus.
I wanted to explore similar rental properties to my current flat in the Alton and Farnham areas. I dealt with Kirstie from the Farnham branch a very pleasant lady with obvious experience who knew exactly what I was looking for and suggested several possibles. So easy to deal with, customer focused and a relaxed non-pushy style which I liked.
I ultimately decided to defer things for now but would happily contact Charters again.
Charters Farnham - a Top Team
Charters Farnham have delivered where other Agents haven’t. Having found us a rental property, the service provided by the entire team has been fantastic. Special mention goes to Kirstie, Jacqui and Josh….a top team. No doubt we will use their services again whenever needed.
Thank you Charters
Edie is great
It’s good having 1 point of contact again and Edie is great. She is always very friendly and helpful with any questions i have, and she is also great at getting things done.
I would like to mention how Parris Lish…
I would like to mention how Parris Lish has been professionally very helpful.
Prompt to respond, efficient and really helps her clients with such attention to detail.
She deserves a good recognition.
Great letting agent in Winchester
We have been tenants with Charters Winchester for the last 3 years and have had nothing but a pleasant experience. William Prowse was our managing agent for the last part of our tenancy and he was always approachable, proactive and helpful with all matters including the negotiation of our end of tenancy terms. We are sad to be moving onto another letting agent but would recommend Charters to any of our friends or family members.
All very helpful
All very helpful, communicative and quick to respond to any queries.
Very positive and also realistic from an ex-landlord.
Very positive and also realistic from the outset. Each stage of the sale, from listing through to solicitors, was explained to us clearly. When the solicitor was being slow, Jo at Charters chased this up for us. Darcy and Stacey were very good at liaising between all parties to ensure that the sale went through. We made the right choice of estate agents without doubt!
From the first visit
From the first visit, isabella has been a delight and a great sweet soul. Her communication has been 💯
Apartment hunting near Southampton
We were looking for an apartment for my son, who needed to move relatively quickly for work. Alex Miell took the time to understand what we were looking for and guided us through the process. Small things matter; being punctual for appointments, responding quickly to e-mails and keeping us informed. We were grateful for her support.
Daniel Back was superb!
It was the staff here, excellent! Always happy and willing to help. I dealt with Daniel Back for my enquiry and he was superb, really attentive and thorough. I was very happy and would definitely recommend these guys.
Great help and very kind people
Great help and very kind people, I met with Kanika one of the sales managers she was a lovely and very helpful person with very clear knowledge and she introduced me to their mortgage adviser Mark which helped me clear out lots of questions about the financial aspects of buying a house and made me aware I was actually able to afford something much better than I originally thought i could, overall very professional people and they can definitely help you find a great purchase .
Friendly, proffessional and communicative agency
We brought a house off of this agency rather than selling through them. The whole team were communicative, friendly, professional and supportive from start to end of our buying journey. We needed to view the house we were buying a number of times before the sale completed (but after sale was agreed) and they always facilitated this for us. We had some problems towards the end of the purchase with wanting to get the property professionally cleaned before we moved in, but after exchange (the property had been vacant for almost a year), although we were unsuccessful in getting agreement from previous owner, this was outside the agents control and they tried everything they could for us try to gain agreement.
Thanks team! I would recommend them.
Bruker kanskje KI til å svareVis mer
Selling & buying with Charters
We were selling our house through Charters and happened to also find our forever home which was listed with Charters in another area. We didn't realise at the time how much of a great situation this would prove to be.
We were incredibly fortunate to have Jo to support our sale and Gary for our purchase. They were able to work together to keep us fully informed with all developments in the supply chain on a regular basis.
Their support throughout helped deliver a top quality service and experience in what can usually be a challenging/stressful time for parties involved.
Thank you for helping our family find and move into our forever home.

Svar fra Charters Estate Agents
We found Charters Estate Agents…
We found Charters Estate Agents professional, efficient and informative.
This is the second property we have sold with Portsmouth North End branch this year and Dan Back along with Emily have been so understanding of our needs with excellent customer service. We would recommend
Charters Estate Agents to anyone seeking to sell their property.
We would like to take this opportunity to thank Charters especially Dan and Emily.

Svar fra Charters Estate Agents
Let through Charters
I have recently let a buy to let property through Charters Southampton. We were looked after very well by Danielle Norgate of the Pre-Tenancy team and I would hesitate to recomend Charters!

Svar fra Charters Estate Agents
Yasmin was professional and helpful
I found Yasmin extremely professional to deal with, always very helpful, and responded to any question in a timely manner. I would have no hesitation in recommending her to others.
I've had nothing but positive…
I've had nothing but positive experiences with Charters Estate Agents. Oliver Lewis who is the property manager, has always been extremely helpful, polite and professional, and any issues I've had have been dealt with as quickly as possible. Communication has always been great with all the team and I appreciate all the help!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







