We were looking to use this system as our new CRM but the service has been very bad making comments we don't normally work with smaller businesses, even though we are growing. Arranged a 2nd demo that... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
It is the slowest system I have ever used. Trying to do anything, add a new booking, update someone's availability on the planner. Every task takes around 5 minutes, even basic tasks. The support st... Vis mer
Helpful friendly staff, we are new to affinity and am frustrated on some of the training videos, to edit cv i followed instructions, never mentioned if in adobe u can't edit in way video described.... Vis mer
Selskapet har svart
The technical support people in Australia are fantastic. But this current version of Voyager is not as user friendly as the previous version. If it were not for the fantastic technical support I would... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
[LEGACY ACCOUNT; FOR ALL UP-TO-DATE REVIEWS PLEASE CHECK THE IKIRU PEOPLE ACCOUNT] Voyager Software, the leading UK recruitment software, is a brand of Ikiru People Ltd, a subsidiary of Dillistone Group Plc listed on the AIM Market of the London Steck Exchange. Solutions cover all aspects of recruitment - permanent recruitment, contract recruitment & temporary recruitment (including back office for timesheet processing, pay & bill, management reporting). We pride ourselves on our service & support and are always striving to improve our customer experience.
Kontaktopplysninger
12 Cedarwood, Crockford Lane, Chineham Business Park, RG24 8WD, Basingstoke, Storbritannia
- +44 (0)1256 845000
- hello@ikirupeople.com
- voyagersoftware.com
2,1
Under middels
226 anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Instant fix
Instant fix! Quick to help and assist and resolve :)
12. september 2019
Anmeldelse skrevet uten oppfordring
Svar fra Voyager Software (now Ikiru People)
Glad we could help Claire. And thanks for taking the trouble leaving your review.
Great professional and knowledgeable…
Great professional and knowledgeable support, an instant answer to my question
11. september 2019
Anmeldelse skrevet uten oppfordring
Svar fra Voyager Software (now Ikiru People)
Great to hear. Thanks for leaving the review!
Always super helpful
Always super helpful, even to a complete technophobe!
11. september 2019
Anmeldelse skrevet uten oppfordring
Svar fra Voyager Software (now Ikiru People)
Thanks Sally. We always try to remember that the users of our software are recruiters not technologists so we're always here to help!
All good so far.
10. september 2019
Anmeldelse skrevet uten oppfordring
Svar fra Voyager Software (now Ikiru People)
Thanks Dagmara - great to hear from such a brand new customer!
A first class service
The Voyager support team are professional, knowledgeable and prompt in responding to queries and issues. We would highly recommend the system as an integrated solution for our industry; it has streamlined and simplified the way we manage and deliver our services.
10. september 2019
Anmeldelse skrevet uten oppfordring
Svar fra Voyager Software (now Ikiru People)
Thank you for leaving this review Rebecca. We're delighted to hear the positive impact we're making for you. This is exactly our aim and we hope it helps other recruitment businesses decide to look into what we can offer for their businesses.
Nothing bad to say!
Dealt with James who helped with an issue on our voyager database.
Although the issue wasn't dealt with very quickly, James was very helpful and explained everything clearly in good detail.
I believe he will be an asset to the company.
2. september 2019
Anmeldelse skrevet uten oppfordring
Svar fra Voyager Software (now Ikiru People)
Thanks for your feedback Jordan. We're sorry it wasn't resolved immediately when you called - but for the benefit of others reading this review, we would like to note it was resolved later that same afternoon.
very patient and nice
2. september 2019
Anmeldelse skrevet uten oppfordring
Svar fra Voyager Software (now Ikiru People)
Many thanks for your comments.
James was very quick and helpful :)
29. august 2019
Anmeldelse skrevet uten oppfordring
Svar fra Voyager Software (now Ikiru People)
Thanks Sammy. Will let James and his manager know too.
Great Service from Keith as always.
29. august 2019
Anmeldelse skrevet uten oppfordring
Svar fra Voyager Software (now Ikiru People)
Thanks Arfan. We'll make sure Keith and his manager know as well!
Excellent service and easy to you use
Excellent service and very easy to use.
We've also been very impressed with the thorough training received.
So far Voyager is exceeding our expectations and we're delighted with our new database.
26. august 2019
Anmeldelse skrevet uten oppfordring
Svar fra Voyager Software (now Ikiru People)
Thank you Emma. It's great to get a reviews from both new and existing customers. We hope you'll be a happy customer for many years to come.
Overall Voyager is very detailed and…
Overall Voyager is very detailed and requires a lot of time in order to get thing precise. Compared to our previous system, Voyager definitely goes into more detail, regarding the interview process, raising jobs and placements.
I enjoy it more, however it does take a while to get from one bit to another, which is fine for us Admins, although consultants have told us it takes a lot more time.
22. august 2019
Anmeldelse skrevet uten oppfordring
Svar fra Voyager Software (now Ikiru People)
Many thanks for the review.
Fast and efficient support
22. august 2019
Anmeldelse skrevet uten oppfordring
Svar fra Voyager Software (now Ikiru People)
Thanks Gail!
A great team
The Support team (in fact the whole Voyager Team) are always happy to help and quick to respond.
19. august 2019
Anmeldelse skrevet uten oppfordring
Svar fra Voyager Software (now Ikiru People)
Thanks for the feedback David. We do believe our people and our customer relationships are as much as important as our software itself so this feedback is great to receive. Much appreciated.
Prompt answer and problem solved very…
Prompt answer and problem solved very efficiently!
12. august 2019
Anmeldelse skrevet uten oppfordring
Svar fra Voyager Software (now Ikiru People)
Thanks Ilze.
Quick response time
Quick response time. Didn't give me the answer I was hoping for, but that was due to the system not having the function I required!
12. august 2019
Anmeldelse skrevet uten oppfordring
Svar fra Voyager Software (now Ikiru People)
Thanks for the review Abbie. Great you got the answer quickly, but a shame it wasn't the one you were after. We'd love it if our solutions could do everything. Rest assured that when we find new ideas or requirements from our customers, our product team reviews them for potential future inclusion.
Great service
Great service, quick response and resolve the problem!
2. august 2019
Anmeldelse skrevet uten oppfordring
Svar fra Voyager Software (now Ikiru People)
Thank you KR. Glad it was sorted so quickly.
Resolved the issue quickly
26. juli 2019
Anmeldelse skrevet uten oppfordring
Svar fra Voyager Software (now Ikiru People)
Thanks for the feedback Gary. Always appreciated and glad it was all sorted quickly.
The technical support people in…
The technical support people in Australia are fantastic. But this current version of Voyager is not as user friendly as the previous version. If it were not for the fantastic technical support I would have moved to a different product.
24. juli 2019
Anmeldelse skrevet uten oppfordring
Svar fra Voyager Software (now Ikiru People)
Hi Diana. Thanks for the review. Whilst your comment on our support team is great to hear, we're sorry to hear you're finding the current version is less user friendly for your requirements. Unfortunately the old version reached end of life some time ago and was no longer supportable.
Its most frustrating dis-engaging software on the market.
It is the most frustrating dis-engaging recruitment software on the market.
19. juli 2019
Anmeldelse skrevet uten oppfordring
Svar fra Voyager Software (now Ikiru People)
Hi Phil, we appreciate your time on the phone subsquent to this review and will work with you to see if we can overcome some of the process frustrations you're having.
It was sorted in a timely fashion
It was sorted in a timely fashion. But as an organisation we need to know what caused it. This was not divulged to us despite me asking for the reason.
17. juli 2019
Anmeldelse skrevet uten oppfordring
Svar fra Voyager Software (now Ikiru People)
Hi Uma. Thanks for leaving the review and glad it was sorted quickly. We'll ask our support team if they can advise any further on the cause and come back to you.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.