We saw a sofa in your shop a few weeks back and fell in love with the style, we went back a few weeks after and met a lovely member of staff who welcomed us and offered us great service from start to... Vis mer
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Beliggenhet
Bytt filialUnit 1, Wootton Bassett Road, SN5 8WF Swindon, England, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Shanelle was very helpful and knowledgeable from the moment we walked in. We have limited space for a sofa and she was incredibly helpful, letting us know what she thought would work well. We couldn’t... Vis mer
Selskapet har svart
Fabulous sales advisor Kai Swindon store, nothing was too much trouble and he went out of his way to make sure we were happy. Excellent through out not pushy just professional which was very attracti... Vis mer
Selskapet har svart
Both visits were great. Shanelle was very helpful, knowledgeable and not pushy. An asset to the store! We went home and measured up and returned a couple of days later where Nick answered a few mor... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktopplysninger
Unit 1, Wootton Bassett Road, SN5 8WF, Swindon, England, Storbritannia
4,9
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great service
23. november 2025
Svar fra Sofology - Swindon
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Svar fra Sofology - Swindon
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly. We hope you found the perfect sofa! Have a great day 😊
Very friendly and knowledgeable employees
Shanelle and Kai were amazing, shanelle guided us to the best sofa ever just cant wait
for it to arrive.
20. november 2025
Svar fra Sofology - Swindon
Thank you for your wonderful feedback! We're delighted that Shanelle and Kai provided you with an amazing experience and helped you find the perfect sofa.
If you have any questions or need assistance, please reach out. We look forward to seeing you again at Sofology Swindon.
The customer service in the Swindon…
The customer service in the Swindon store provided by Kai was excellent.
16. november 2025
Svar fra Sofology - Swindon
Thank you so much for taking the time to share your positive experience with us at Sofology Swindon. We are thrilled to hear that Kai provided you with excellent customer service. Your feedback is incredibly valuable to us, and it’s wonderful to know that our team is meeting your expectations.
We look forward to welcoming you back to our store in the future. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Svar fra Sofology - Swindon
Hi there, thanks for your 5-star review, we really appreciate the feedback!
We have visited sofology on three…
We have visited sofology on three occasions over the past few months . Each time we have interacted with a different member of the team . They all have excellent knowledge and there is no pressure to buy. The stock is very good quality . Highly recommend
12. november 2025
Svar fra Sofology - Swindon
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Great experience buying our new sofa
Great experience buying our new sofa. Have made several visits here, as also accompanied a friend to buy his. Each member of staff we dealt with, were not at all pushy, but very knowledge and helpful when needed. Nothing was too much trouble.
11. november 2025
Svar fra Sofology - Swindon
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Relaxed sale and no stress
Excellent service by Nick in the Swindon branch. Very knowledgeable and helpful every step of the way. Highly recommend Sofology. Thanks Nick :)
8. november 2025
Svar fra Sofology - Swindon
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Recently visited the Swindon store and…
Recently visited the Swindon store and were greeted and assisted by Kai. His professionalism and knowledge was outstanding, he was so helpful & patient despite our many questions! We went home to measure up and required his help over the phone which he was more than happy to do. We have made a purchase not only because the sofa is gorgeous but also because the level of customer service impressed us so much.
2. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Sofology - Swindon
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
Helpful staff
So far the whole experience from choosing to ordering the sofa has been very pleasant. I am still waiting for the delivery so can't comment on this aspect.
3. november 2025
Svar fra Sofology - Swindon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Svar fra Sofology - Swindon
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Swindon store visit Sunday 2nd November
It was nice to visit your Swindon store. Every one of the staff we engaged with were friendly and helpful. Even offered tea or coffee! The store was lovely and clean and bright. And the modern furniture really stood out. Well done!
2. november 2025
Svar fra Sofology - Swindon
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
Super Sofology
Friendly, attentive and knowledgeable staff, particularly Kai who was excellent. Wide range of products and who doesn't like interest free...
2. november 2025
Svar fra Sofology - Swindon
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Very helpful staff
Very helpful staff , easy store to shop with, even had a nice coffee
2. november 2025
Svar fra Sofology - Swindon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Very helpful and informed staff
Very helpful and informed staff. No pressure selling.
31. oktober 2025
Svar fra Sofology - Swindon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Had an amazing sales person in Swindon
Had an amazing sales person in Swindon. She made sure I understood everything and she knows what she’s talking about..
29. oktober 2025
Svar fra Sofology - Swindon
Hi there, thank you for taking the time to leave a 5-star review!😊
Nick was very professional and the…
Nick was very professional and the whole experience was excellent
25. oktober 2025
Svar fra Sofology - Swindon
Hi there, thank you for your review. Another great review for Nick, we will make sure to pass this on! Have a nice day.
Lounge Chairs
Quick service and pleasant girl served us, Asked if there were any deals that could be had but were told no to quite a few of our questions, but not the servers fault.
27. oktober 2025
Svar fra Sofology - Swindon
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Staff i dealt with was very welcoming…
Staff i dealt with was very welcoming and knowledgeable, answered all my questions
14. november 2024
Svar fra Sofology - Swindon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Excellent in store customer service
Can highly recommend Sofology Swindon. Excellent customer service from the whole team. They seem genuinely keen to help you but most importantly give you the time and space to browse, being readily available for questions when you need them. Helpful, friendly and professional so thank you to Kaitlin and the team for a great service.
22. oktober 2025
Svar fra Sofology - Swindon
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
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