Ray the sales person he was helpfull, answered our queries. Helped us good old fashioned customer service. He was approachable, wasn't pushy had a great sense of humour and made the transaction ver... Vis mer
Selskapet har svart
Beliggenhet
Bytt filialTeeside Shopping Park, Sandown Way, TS17 7BT Stockton-on-Tees, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Wasn't rushed or pounced on in the store, was able to browse and sit on the sofa we liked the look of, help was available when needed, great knowledge of store sofas, was told the fratelli and the mon... Vis mer
Selskapet har svart
I am very happy with our experience with Sofology and with the delivery men who brought us our lovely sofa/chair. Chloe at the Stockton store was marvellous, so friendly and helpful and knowledgeable.... Vis mer
Selskapet har svart
Gary was the salesperson at Sofology Teeside Park who supported us in our purchase of our new settee set. He really made the process relaxed and informative. We appreciated that he did not pressure s... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktopplysninger
Teeside Shopping Park, Sandown Way, TS17 7BT, Stockton-on-Tees, Storbritannia
4,8
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
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På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Never been refused finance in my life
13. juni 2026
Svar fra Sofology - Stockton-on-Tees
Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.
Wasn't rushed or pounced on in the…
Wasn't rushed or pounced on in the store, was able to browse and sit on the sofa we liked the look of, help was available when needed, great knowledge of store sofas, was told the fratelli and the monroe doesn't come in any matching fabric though but when looked online found could av both in the lifestyle nubuck stone colour so was over the moon. All staff professional yet friendly would definitely recommend to friends and family. Ordering was easy and coukd say when we couldn't av delivered due to decorating, this wasnt a issue at all. Paid a deposit in store and said woukd receive a email when ready to deliver and sort remaining balance. 5* service thank you
8. mars 2026
Svar fra Sofology - Stockton-on-Tees
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Excellent sales experience by the…
Excellent sales experience by the staff. Knowledgeable about the product and suitability of what we were looking for.
7. juni 2026
Svar fra Sofology - Stockton-on-Tees
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Great sevice
4. juni 2026
Svar fra Sofology - Stockton-on-Tees
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Emma's customer was second to none and…
Emma's customer was second to none and advise was brilliant we bought a couch and chair in minutes
Can't wait for delivery
29. mai 2026
Svar fra Sofology - Stockton-on-Tees
Hi there, thank you for your review. Another great review for Emma's, we will make sure to pass this on! Have a nice day.
The shop was very well laid out
The shop was very well laid.
The staff were very helpful and Ray who assisted us was very pleasant.
29. mai 2026
Svar fra Sofology - Stockton-on-Tees
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Tony was a great salesman
Tony was a great salesman and helped us with everything about our new sofa. He wasn't pushy at all and was on hand to answer any questions we had. He was very approachable and friendly.
Cheers Tony
23. mai 2026
Svar fra Sofology - Stockton-on-Tees
Thanks for this fabulous review. We appreciate you sharing it with others!
Sales guy was very helpful and answered…
Sales guy was very helpful and answered all our questions
24. mai 2026
Svar fra Sofology - Stockton-on-Tees
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Svar fra Sofology - Stockton-on-Tees
Thank you for awarding us 5 stars Deborah.
We were attended to by Tony
We were attended to by Tony, he was very helpful.
He took his time to explain designs and sizing and made me feel confident to buy the Regency sofas after he explained the aftercare service that we purchased also.
17. mai 2026
Svar fra Sofology - Stockton-on-Tees
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Tony. Have a great day 😊
Svar fra Sofology - Stockton-on-Tees
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Excellent customer service
Excellent customer service from all the sales staff over our 4 visits before buying. Never pushy or in your face. A very chilled out experience
13. mai 2026
Svar fra Sofology - Stockton-on-Tees
Thanks for this fabulous review. We appreciate you sharing it with others!
Svar fra Sofology - Stockton-on-Tees
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great customer service
Great customer service, didn’t hound you , allowed you to browse around at your own pace. Staff were friendly and polite
26. april 2026
Svar fra Sofology - Stockton-on-Tees
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Very professional and helpful staff
Very professional and knowledgeable staff who were very helpful and understanding of our needs.
28. april 2026
Svar fra Sofology - Stockton-on-Tees
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Nice sales staff supportive but not…
Nice sales staff supportive but not persuasive then completed all on line didn’t need to go back to the shop
23. april 2026
Svar fra Sofology - Stockton-on-Tees
Thank you for awarding us 5 stars Mrs Swanson!
Svar fra Sofology - Stockton-on-Tees
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Svar fra Sofology - Stockton-on-Tees
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Bought a seat
Bought a seat
The guys at Stockton Teesside Park store were amazing!!!
Helpful and friendly!
Mervin 5 star
5. april 2026
Svar fra Sofology - Stockton-on-Tees
Thanks for this fabulous review. We appreciate you sharing it with others!
Excellent service I would definitely…
Excellent service I would definitely recommend going here
13. april 2026
Svar fra Sofology - Stockton-on-Tees
Thanks for this fabulous review. We appreciate you sharing it with others!
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