Went in to buy a sofa we'd previously seen. Spotted a different one as we walked through the store, at twice the price, but when the method of production and quality of materials were explained to... Vis mer
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Beliggenhet
Bytt filialUnit 1B Solihull Gate Retail Park, Marshall Lake Road, B90 4BA Solihull, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We were approached when we walked in and greeted by a member of staff who gave us a brief explanation, offered us a drink, and let us know they were there to help if needed, then left us alone to br... Vis mer
Selskapet har svart
Excellent service from start to finish with the Solihull team. They were patient with us and explained the process and helped the choice as well with the aftercare available.
Selskapet har svart
Leon at the Shirley Solihull branch was fantastic with us and provided all the information we needed and answered all our questions. Didn't feel pressured at all and he was very understanding of our a... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktopplysninger
Unit 1B Solihull Gate Retail Park, Marshall Lake Road, B90 4BA, Solihull, Storbritannia
4,8
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Aliza was so lovely
Aliza was so lovely. Not pushy at all. She listened and answered our questions and was extremely helpful.
Really looking forward to my new sofa
10. januar 2026
Svar fra Sofology - Solihull
Hi there, thank you for your review. Another great review for Aliza, we will make sure to pass this on! Have a nice day.
All options covered
All options covered, no massive hard sell for extras but good advice given.
Quality looks good, showroom laid out well and website also good, but would recommend going into store as the salesman was really helpful and explained it all in much better detail.
10. januar 2026
Svar fra Sofology - Solihull
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Very helpful and explained everything…
Very helpful and explained everything we asked of him
10. januar 2026
Svar fra Sofology - Solihull
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Five ⭐️
just wanted to compliment on great customer service - i placed a order for new recliner sofa from sofology recently at solihull branch the way LEWO IQBAL treated us - very satisfactory he is such a good person the way he explained everything and treated us esp my little one making him happy providing biscuits, colouring book, overall interacting really pleased. thank you for making my experience wonderful and cant wait to have my sofa delivered. :)
7. januar 2026
Svar fra Sofology - Solihull
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Svar fra Sofology - Solihull
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Svar fra Sofology - Solihull
Thank you for taking the time to give us your feedback. 😊
Really helpful and a lovely fun guy
Really helpful and a lovely fun guy, we both had a chat as both used to live in great Bar
6. januar 2026
Svar fra Sofology - Solihull
Thank you for awarding us 5 stars :-)
Came to sofology a couple weeks ago…
Came to sofology a couple weeks ago just to have a look at the different styles colours etc get a feel for what I would like.
Spoke to Leon who made me feel at ease not pressured which I appreciate overall great experience
Then decided the sofa I had seen previously I had to come back for
Thank you Leon
6. januar 2026
Svar fra Sofology - Solihull
Thank you for coming back to us Rachel :-)
The salesman Josh Darling was excellent…
The salesman Josh Darling was excellent but it would have been nice if he was allowed to give us something off bearing in mind we were spending over £2000 it would not have hurt the company to throw in the cleaning box FOC but everything was an extra which we felt was a bit harsh and would not encourage us to make another purchase
5. januar 2026
Svar fra Sofology - Solihull
Hi Tony, thank you for awarding us 5 stars. We are always transparent with our costs.
Great experience
Great experience. Salesman was quick to offer help, but at same time wasn’t pushy and let us browse ourselves. Didn’t feel pushed into anything.
Was extremely informative and clear in the sales process
5. januar 2026
Svar fra Sofology - Solihull
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
No pressure sale and the rep was very…
No pressure sale and the rep was very good to deal with
30. desember 2025
Svar fra Sofology - Solihull
Thank you for awarding us 5 stars :-)
Svar fra Sofology - Solihull
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Svar fra Sofology - Solihull
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Svar fra Sofology - Solihull
What a fantastic review, thank you so much for taking the time to write this 😊
Ali in Solihull branch was very helpful…
Ali in Solihull branch was very helpful and informative we was very happy with service
17. oktober 2025
Svar fra Sofology - Solihull
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Svar fra Sofology - Solihull
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
very helpful and professional
30. desember 2025
Svar fra Sofology - Solihull
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Leo premiere sofa
Leo knew exactly what we were looking for. Explained the process, offered advice.
31. desember 2025
Svar fra Sofology - Solihull
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Super service
Excellent service no pushy salesmen left to browse by ourselves until we were ready
30. desember 2025
Svar fra Sofology - Solihull
Hi there, thank you for taking the time to leave a 5-star review. It’s great to hear feedback like this!
Great customer service!
Leon was super helpful. Talked us through everything and ensured we had all the information we needed before proceeding with our purchase. Would highly recommend!
30. desember 2025
Svar fra Sofology - Solihull
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
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