Went in to buy a sofa we'd previously seen. Spotted a different one as we walked through the store, at twice the price, but when the method of production and quality of materials were explained to... Vis mer
Selskapet har svart
Beliggenhet
Bytt filialUnit 1B Solihull Gate Retail Park, Marshall Lake Road, B90 4BA Solihull, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We were approached when we walked in and greeted by a member of staff who gave us a brief explanation, offered us a drink, and let us know they were there to help if needed, then left us alone to br... Vis mer
Selskapet har svart
Excellent service from start to finish with the Solihull team. They were patient with us and explained the process and helped the choice as well with the aftercare available.
Selskapet har svart
Leon at the Shirley Solihull branch was fantastic with us and provided all the information we needed and answered all our questions. Didn't feel pressured at all and he was very understanding of our a... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktopplysninger
Unit 1B Solihull Gate Retail Park, Marshall Lake Road, B90 4BA, Solihull, Storbritannia
4,8
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Our service was very personal
Our service was very personal. Felt very welcome and not rushed with our purchase
8. februar 2026
Svar fra Sofology - Solihull
Thank you for choosing Sofology!
Very helpful with the purchase can't…
Very helpful with the purchase can't fault the transaction or service
4. januar 2026
Svar fra Sofology - Solihull
Thank you for choosing sofology!
Great experience - thanks Joshua
Joshua was really friendly and helpful. I dislike over pushy salesman but his approach was professional and excellent. He made us feel like we knew him and came across very knowledgeable. We had a very enjoyable visit and came away more than pleased with our purchase. Joshua deserves 5 stars.
7. februar 2026
Svar fra Sofology - Solihull
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
New house / New Furniture
Ali was very helpful and gave us time to make our decisions. Quality sofas and a great customer experience
7. februar 2026
Svar fra Sofology - Solihull
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Salesperson was very Helpful
1. februar 2026
Svar fra Sofology - Solihull
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Josh was fantastic
Josh was fantastic, polite, knowledgeable and patient. Excellent service
2. februar 2026
Svar fra Sofology - Solihull
Thank you for awarding us 5 stars Oliver
Excellent customer service...
Excellent customer service especially with young children. Detailed all of the options and worked with us to help our final selection of sofa / colours.
1. februar 2026
Svar fra Sofology - Solihull
Thank you for awarding us 5 stars Lewis!
Ali helped us with any questions we…
Ali helped us with any questions we had, he was very informative and friendly.
31. januar 2026
Svar fra Sofology - Solihull
Hi there, thank you for your review. Another great review for Ali, we will make sure to pass this on! Have a nice day.
Excellent friendly service
Ali was friendly, greeted us but then left us to browse and wasn't pushy. Sofa selected, he explained everything clearly and politely to complete the purchase. Exactly how a shopping experience should be, would definitely recommend.
31. januar 2026
Svar fra Sofology - Solihull
Thank you so much for your recommendation!
Svar fra Sofology - Solihull
Thanks Tracy
Great customer service
We were helped by Josh, very friendly and professional. We came in the store nearer the closing time, and did not feel rushed, or any pressure of making any decision by staff. Overall friendly staff and helpful.
27. januar 2026
Svar fra Sofology - Solihull
Hi there, thank you for your review. Another great review for Josh, we will make sure to pass this on! Have a nice day.
Josh Darling lives up to his name
Josh Darling lives up to his name. Clear advice, clear and appropriate upselling. No chasing cash. Honest appraisal of delivery times. A delight to engage with.
25. januar 2026
Svar fra Sofology - Solihull
Thank you for sharing your experience :-)
Very helpful and informed salesperson…
Very helpful and informed salesperson who left us to browse and then helped us when we needed him.
23. januar 2026
Svar fra Sofology - Solihull
Thank you for taking the time to leave a 5-star review!😊
Svar fra Sofology - Solihull
Thank you for your feedback and 5-star rating. We're glad you had a great experience and appreciate your support.
Svar fra Sofology - Solihull
Thank you for taking the time to leave a 5-star review!😊
Joshua Super Star
Joshua Super Star
Had a great experience deciding and purchasing our now sofa Today !
We had no pressure sell , Josh made us a great cup of tea and basically left us to it until we were ready to ask any questions we were unsure about ! He made us feel so comfortable and explained everything with fine detail .. we think Josh is a great credit to sofology !! Can not wait for an our new sofa .. Thank you
25. januar 2026
Svar fra Sofology - Solihull
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Honest, helpful & not pushy
Ali greeted us in a warm, relaxed way and never pushed a sales pitch. He was informative, guided us in the right direction, and then gave us space to explore. Later, Leon was on hand to answer our questions about another sofa and provided thoughtful insight and guidance. Neither were forceful—just genuinely polite, warm, and clearly focused on what was best for us. We ended up purchasing both sofas through Leon, whose knowledge and honest advice made the whole experience feel easy, trustworthy, and enjoyable. Thank you both for such great service.
25. januar 2026
Svar fra Sofology - Solihull
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Svar fra Sofology - Solihull
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Leon was very helpful in understanding…
Leon was very helpful in understanding what style we were looking for for and our restrictions on size - and then helped identify a number of potential options
24. januar 2026
Svar fra Sofology - Solihull
Hi there, thank you for your review. Another great review for Leon, we will make sure to pass this on! Have a nice day.
Josh was great
Josh was great, very attentive but was always there when we had questions.
Made the whole process seamless
Thanks Josh.
24. januar 2026
Svar fra Sofology - Solihull
Hi there, thank you for your review. Another great review for Josh, we will make sure to pass this on! Have a nice day.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.