I was genuinely impressed by the level of service I received from start to finish. I was approached promptly by Neal as soon as I entered the shop who asked about what I was looking for and re... Vis mer
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Beliggenhet
Bytt filialUnit 1B Solihull Gate Retail Park, Marshall Lake Road, B90 4BA Solihull, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Met an amazing staff member called Leon, who helped us place our sofa order. From the very beginning, he was polite, friendly, and genuinely engaging, making the whole experience smooth and enjoya... Vis mer
Selskapet har svart
Visited the solihull store last week,we we're left alone initially to look around. Then Ali introduced himself to us,and completely left us to look around uninterrupted until we needed Ali'S help.... Vis mer
Selskapet har svart
Ali greeted us in a warm, relaxed way and never pushed a sales pitch. He was informative, guided us in the right direction, and then gave us space to explore. Later, Leon was on hand to answer our que... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktopplysninger
Unit 1B Solihull Gate Retail Park, Marshall Lake Road, B90 4BA, Solihull, Storbritannia
4,9
Enestående
2k anmeldelser
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Made to feel at ease and no sales…
Made to feel at ease and no sales pressure from leon
And he was very informative
7. oktober 2025
Svar fra Sofology - Solihull
Thank you for visiting :-)
It was a really pleasant shopping…
It was a really pleasant shopping experience. Leon introduced himself when we entered the shop, then encouraged us to browse and that we knew where to find him when needed. We felt no pressure to hurry, very welcoming. We chose our suite and he helped us with our selection and the final details. Also he assisted us with navigating the small print for us
7. oktober 2025
Svar fra Sofology - Solihull
Hi there, thank you for taking the time to leave a 5-star review!😊
Svar fra Sofology - Solihull
Hello, thank you so much for your review. We are so happy to hear this!
Svar fra Sofology - Solihull
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Solihull Experience
Ali & Ben were fantastic. No hard sell and very knowledgeable. Would highly recommend
3. oktober 2025
Svar fra Sofology - Solihull
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Ask for Neil or Ali
We had both Neil and Ali help us with our purchase. Ali was great in explaining anything additional we queried about and Neil was great at putting us at ease!
5. oktober 2025
Svar fra Sofology - Solihull
Hi there, thank you for taking the time to leave a 5-star review!😊
Very good customer experience
The help and advice we received from Liam was invaluable to ensure we picked the best sofa for us and our new house.
4. oktober 2025
Svar fra Sofology - Solihull
Hi there, thank you for taking the time to leave a 5-star review!😊
Jade was lovely
Jade was lovely. She gave great advice. She was not pushy and gave us time to think and talk.
Neal was great too.
The service that we received was fab thank you
4. oktober 2025
Svar fra Sofology - Solihull
Hi there, thank you for taking the time to leave a 5-star review!😊
Great experience today with Ali
Great experience today with Ali. He was extremely approachable, explained everything in detail and answered any queries I had.
4. oktober 2025
Svar fra Sofology - Solihull
Hi there, thank you for taking the time to leave a 5-star review!😊
Svar fra Sofology - Solihull
Hi there, thank you for taking the time to leave a 5-star review!😊
SOFA PURCHASE
My wife and I attended Sofology on ,Marshall Lake Road Shirley Solihull on 1/10/25.Therein we were greeted by Leon Iqbal sales assistant who listed attentively to our requirements and took us within 3 items viewed to our perfect pick,for comfort and extras I.e.The Lazyboy. .Leon was courteous and patient and explained the purchase procedure and adds if required. He was good humoured and there was no pressure sales talk. We thoroughly enjoyed his expertise and cheerful manner we wholly recommend Leon as a great ambassador and sales person for your company and products. Excellent service throughout. J.McCallion
1. oktober 2025
Svar fra Sofology - Solihull
Good afternoon, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Best sofa company
Great customer service...no pushy sales great place to purchase a sofa would definitely come back again
3. oktober 2025
Svar fra Sofology - Solihull
Hi there, thank you for taking the time to leave a 5-star review!😊
Helpful and polite staff
Helpful and polite staff. Took time to explain and demonstrate the chair.
28. september 2025
Svar fra Sofology - Solihull
Hi there, thank you so much for your review. We're pleased to hear you found the team helpful in store. We hope you found the perfect sofa! Have a great day 😊
Excellent customer service
Excellent customer service and knowledge of sofas, Leon was extremely approachable and friendly.
30. september 2025
Svar fra Sofology - Solihull
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Perfect customer service thank you Leon.
30. september 2025
Svar fra Sofology - Solihull
Hi there, thank you for taking the time to leave a 5-star review!😊
Lovely customer service!
Lovely customer service!! Really happy with the staff and really happy with the service provided.
29. september 2025
Svar fra Sofology - Solihull
Hi there, thank you for taking the time to leave a 5-star review!😊
The salesperson Leon
The salesperson, Leon, was extremely helpful and did not come over as pushy at all. Good range of sofas and massive choice of fabrics and colour options
28. september 2025
Svar fra Sofology - Solihull
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Great member of staff
Very helpful and extremely understanding throughout the process.
27. september 2025
Svar fra Sofology - Solihull
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Svar fra Sofology - Solihull
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Great service
Good experience in choosing our sofas. Helpful and friendly salesman.
23. september 2025
Svar fra Sofology - Solihull
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Dette er Trustpilot
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