Hi I recently visited your elk mill store and I just want to share my experience. The staff gave me plenty of space to browse and there was absolutely zero pressure, which I and my daughter really a... Vis mer
Beliggenhet
Bytt filialUnit 17B, Centre Retail Park, Broadway, OL2 5HX Oldham, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We visited the Oldham store where we were helped by D, a lovely bubbly lady who was very patient, informative and helpful. She made sofa buying fun :) Can’t wait to receive sofa now!
Hannah from the Oldham branch made the whole sofa buying process easy, extremely helpful with the configuration given our difficult space, went above and beyond by providing visuals and moving sofas... Vis mer
Selskapet har svart
We visited every single sofa shop in Manchester some of which we returned a couple of times we just could not see anything we liked. We finally made a choice in Elk mill Sofology shop, Hannah assisted... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktopplysninger
Unit 17B, Centre Retail Park, Broadway, OL2 5HX, Oldham, Storbritannia
4,9
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Sofology - Royton Oldham
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Friendly and thorough
Great service from Diariou very friendly, patient and thorough explaining everything in detail I needed to know and also genuinely happy for me with my new sofa
Very happy
9. desember 2025
Svar fra Sofology - Royton Oldham
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Shocking customer service once they have your order.
I agree with the last reviewer. Great sales people and that's where the customer service ends, when you make the sale and sign the agreement. Trying to get a sofa delivered in desperation I contacted the Oldham store but absolutely not interested and kept pointing me back to the online delivery system. When I informed them that I cannot get on the system it faulty, the young lady I spoke to could not care less even when I asked to cancel.
Shockingly poor attitude once they have your order. Just before Christmas too we don't need this hassle especially now. Thanks for nothing Oldham sofology.
8. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Sofology - Royton Oldham
Hi, thank you for sharing your review. We’re sorry to hear about your experience. If there’s anything we can assist you with, please feel free to email us at social.media.complaints@sofology.co.uk
Kind regards
Got the settee I wanted very easily
8. desember 2025
Svar fra Sofology - Royton Oldham
Hi there, thank you for taking the time to leave a 5-star review!😊
The salesman Jordan went above and…
The salesman Jordan went above and beyond. He was polite professional and extremely helpful without being pushy.
30. november 2025
Svar fra Sofology - Royton Oldham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Svar fra Sofology - Royton Oldham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great service
The staff were welcoming and went through our options well. They helped us make our choices without making us feel uncomfortable or pressured.
13. november 2025
Svar fra Sofology - Royton Oldham
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Elk mill staff
From the customer support, to the staff in the Oldham store and pricing I couldn't be happier.
14. november 2025
Svar fra Sofology - Royton Oldham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Lovely day with Steve lol
We was looked after by a guy called Paul Watts (aka Steve lol) who was down to earth and chatty which made us feel comfortable. Enjoyed our experience looking around and found his advice very helpful. Have been recommending Sofology to friends, family and colleagues already. Thanks for our amazing sofa... when it comes 😀
11. november 2025
Svar fra Sofology - Royton Oldham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Svar fra Sofology - Royton Oldham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
A great service
A great service, I didn’t feel pressured at all. Very helpful and friendly staff
8. november 2025
Svar fra Sofology - Royton Oldham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Paul Watts from the Oldham branch took…
Paul Watts from the Oldham branch took care of me and my Mrs today, he was an absolute pleasure. His professionalism and knowledge made it easy for us both to pick a sofa. That’s how Customer service is done.
10. november 2025
Svar fra Sofology - Royton Oldham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
We went to the store at Elk Mil
We went to the store at Elk Mil, Chadderton, Oldham. The person who assisted us with our purchase was great, very helpful, patient, knowledgeable and approachable.
9. november 2025
Svar fra Sofology - Royton Oldham
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Pleasant experience
The salespeople were very helpful and didn’t push us to buy which was quite refreshing. We thought everything was quite reasonably priced compared with the other stores we had been in.
5. november 2025
Svar fra Sofology - Royton Oldham
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Sofa
Visit Sofology today 7/11/25 looking to purchase a new sofa, Diariou introduced herself she was very polite and left us to look around the store. When we decided which sofa we wanted to purchase Diariou was very helpful with all the information we needed.
7. november 2025
Svar fra Sofology - Royton Oldham
Hi there, thank you for your review. Another great review for Diariou, we will make sure to pass this on! Have a nice day.
Fantastic buying experience
I purchased a sofa set unseen due to time constraints. The sofa set is for an autistic adult so very specific requirements. Diariou at Sofology was very helpful by explaining the recliner sofa options and most importantly the fabric textures. Diariou sent me photos and video to assist me in making a choice which I did with confidence because of her help.
7. november 2025
Svar fra Sofology - Royton Oldham
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
Sofology Oldham
We were served by Jordan and had previously spoken with Phil. Both were really helpful, answered all questions and were friendly.
2. november 2025
Svar fra Sofology - Royton Oldham
Hi there, thank you for taking the time to leave a 5-star review!😊
Phil Garner - top sales man
Phil Garner provided a lovely experience when sofa shopping. Very informative, helpful and didn’t push us into purchasing anything. We were very happy with the service provided.
2. november 2025
Svar fra Sofology - Royton Oldham
Hi there, thank you for taking the time to leave a 5-star review!😊
Called into sofology Oldham to look for…
Called into sofology Oldham to look for a new sofa the service was extremely good I was served by Jordan very friendly and knowledgeable had a good chat finally decided on a sofa, thanks Jordan
1. november 2025
Svar fra Sofology - Royton Oldham
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Jordan. Have a great day 😊
Svar fra Sofology - Royton Oldham
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
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