I contacted your company via email and was given the wrong info. So glad I went to store ( twice) I wanted to look at a sofa that I was told was in store but wasn't. I ended up purchasing another but... Vis mer
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Beliggenhet
Bytt filialUnit 4 Beale Way, S62 6EJ Rotherham, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
i had a lovely visit to Sofology in Rotherham last week Walt helped me choose my sofa and was very knowledgeable and helpful . The paperwork was straightforward and easy I came away happy having h... Vis mer
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It was Alishbavwho dealt with us. She was absolutely fabulous and patient as we were very undecided as to what we wanted. She wasn’t pushy but helpful and knowledgeable. I’m very happy with what we pi... Vis mer
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The shop is very spacious very well designed and lots of different designs to choose from the staff where very helpful explained everything I ask about the sofa I bought
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Informasjon om virksomheten
Skrevet av virksomheten
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktopplysninger
Unit 4 Beale Way, S62 6EJ, Rotherham, Storbritannia
4,9
Enestående
4k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Exceptional, personalised customer service
Very helpful consultant - Adrian @ Rotherham parkgate
Personalised service & extremely informative
8. mars 2026
Svar fra Sofology - Rotherham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Nice guy
Nice guy. Knowledgable and listened to our needs
7. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sofology - Rotherham
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Super Nes
Nes was great she really helped us get the right sofa and made a great coffee.
The colour swatch we chose had been put on the wrong stand which meant that we could not have what we wanted but Nes helped us choose an alternative.
7. mars 2026
Svar fra Sofology - Rotherham
Thank you for your lovely feedback. We’re so pleased to hear that Nes looked after you and helped you find the right sofa (and kept the coffee flowing too!) We’re sorry about the mix-up with the swatch stand, but it’s great to hear Nes was able to help you find an alternative you were happy with. Enjoy your new sofa!
Excellent service and Nissy was very…
Excellent service and Nissy was very helpful and informative
3. mars 2026
Svar fra Sofology - Rotherham
Thank you for sharing your experience Mrs Eames!
This man was extremely helpful…
This man was extremely helpful regarding fabrics. He was patient in explaining the merits of each. He certainly is an asset to Sofology👍😁
6. mars 2026
Svar fra Sofology - Rotherham
This is an amazing review Susan, thank you for sharing your experience :-)
Svar fra Sofology - Rotherham
Thank you for taking the time to leave a 5-star review!😊
Excellent customer service
It was our first time buying a sofa from Sofology, the customer service from Nessi was excellent. Nessi was kind, patient (she needed the patience of a saint with me as I was so indecisive), and really professional. I was not pressured in to buying anything, and she answered all of my questions. Nessi was really helpful and let us browse at our own leisure. The whole team were really friendly, professional, and welcoming. Thank you to all of the wonderful staff at Sofology in Rotherham.
1. mars 2026
Svar fra Sofology - Rotherham
This is a great review Miss Bradley, thank you for sharing your experience :-)
Tara was extremely helpful in all 3…
Tara was extremely helpful in all 3 visit to store and wasn’t too pushy like most sales people are at these places she’s was helpful and knowledgeable! Would defo recommend using her services again.
28. februar 2026
Svar fra Sofology - Rotherham
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Very welcoming
Very welcoming, Tony came told me his name and said if I need help just wave. Then left me to browse by myself. I found a recliner chair I liked, he came over and went through everything with me . Very friendly and easy to talk to . First purchase with Sofology. Very good customer service.
28. februar 2026
Svar fra Sofology - Rotherham
Thank you so much for your 5-star review!
Svar fra Sofology - Rotherham
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Great customer service with full…
Great customer service with full explanation of product wishing to buy.
28. februar 2026
Svar fra Sofology - Rotherham
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Svar fra Sofology - Rotherham
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Great customer service from Tara in…
Great customer service from Tara in your Rotherham branch..she was very helpful and friendly and went through the application process step by step also she was very knowledgeable about the sofa we were interested in she is a great asset to your company and we are very happy with our purchase
27. februar 2026
Svar fra Sofology - Rotherham
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Helpful staff informative and not pushy
19. februar 2026
Svar fra Sofology - Rotherham
Thank you for taking the time to leave a 5-star review!😊
Nice relaxed & friendly environment…
Nice relaxed & friendly environment with no pressure at all. The team were all very friendly. We were helped today by Adrian, who was very knowledgeable of the products offered, as well as being very friendly and helpful. Overall a good experience. Happy customers 👍 Thanks again.
26. februar 2026
Svar fra Sofology - Rotherham
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
the assistant was very helpful and…
the assistant was very helpful and looked after us
26. februar 2026
Svar fra Sofology - Rotherham
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Very efficient and professional.
22. februar 2026
Svar fra Sofology - Rotherham
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Lovely service
Lovely service on both visits staff very helpful and friendly and found exactly what we wanted
25. februar 2026
Svar fra Sofology - Rotherham
Thank you for sharing your experience Ms Abbey.
Easy to buy
Easy to buy, no pressure from the staff to purchase. Super comfy and reasonable price ( didn’t haggle though!).
Disappointly wouldn’t volunteer to come and decorate pre delivery but you can’t have everything - Thanks Nessy!
23. februar 2026
Svar fra Sofology - Rotherham
Thank you for awarding us 5 stars :-)
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