Sofology - Poole Anmeldelser 2 472

TrustScore 5 av 5

4,9

Beliggenhet

Bytt filial

Wessex Gate Retail Park 4, BH15 3TE Poole, England, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Bernard( The sales person) was excellent. He listened to our requirements, understood his product range and helped us make the right decision. He was knowledgeable, polite and helpful throughout the p... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Excellent customer service. I didnt know what you could get with a sofa, the heated seat will definitely help my partner out. I did go into the store in poole at first but I did order the sofas o... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Jason made us feel welcome and made the experience easy. It felt like talking to a friend. He got some colouring for our 2 year old to do and engaged with him unlike other places that ignored him. Wil... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

This was our first time at Sofology. Found staff was very informative of the product we were interested in buying, found them to be very friendly and courteous. Would shop there again.

Selskapet har svart


Informasjon om virksomheten

  1. Sofabutikk
  2. Møbeltilbehør
  3. Møbelbutikk
  4. Husholdningsbutikk
  5. Butikk med stuemøbler
  6. Møbeltapetserer

Skrevet av virksomheten

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Kontaktopplysninger

  • Wessex Gate Retail Park 4, BH15 3TE, Poole, England, Storbritannia

4,9

Enestående

TrustScore 5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Vurdert til 5 av 5 stjerner

Excellent service

Good choice of sofas.
Staff were all very friendly, especially Steve and Martin, who were very knowledgeable and helpful.
I made the wrong choice of sofa (style) but because I spoke to them within 48 hours of the original order, changing the style was no problem - thanks, Martin.

30. november 2025
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Svar fra Sofology - Poole

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Vurdert til 5 av 5 stjerner

Spoke to Martin in the Poole branch who…

Spoke to Martin in the Poole branch who couldn’t have been more helpful! Thank you so much we can’t wait to receive our new sofa 😍

30. november 2025
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Svar fra Sofology - Poole

Hi there, thank you for your review. Another great review for Martin, we will make sure to pass this on! Have a nice day.

Vurdert til 5 av 5 stjerner

Helpful and Friendly

Claudia and her colleagues were really helpful and informative when we chose our sofa. Thanks for the lovely service this far. Hope our new sofa is as good as we hope! Thank you.

29. november 2025
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Svar fra Sofology - Poole

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Vurdert til 5 av 5 stjerner

Very good experience,great advice…

Very good experience,great advice given. Full explained no hard sell. Happy with our purchase look forward to receiving our suite when it arrives.

28. november 2025
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Svar fra Sofology - Poole

Good afternoon Alan, thanks for taking the time to leave a review. Great to hear you found the perfect sofa, we cant wait to deliver it. 😊🚚

Vurdert til 5 av 5 stjerner

Jason and Stephen really looked after…

Jason and Stephen really looked after us, explained everything clearly and made sure we were satisfied with everything about our purchase.

27. november 2025
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Svar fra Sofology - Poole

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Vurdert til 5 av 5 stjerner

Amazing support from Claudia – Sofology Poole

Claudia has been fantastic in helping us find the perfect sofa. We visited the store several times while deciding, and she was always patient, welcoming, and happy to guide us through the options each time. Thanks to her advice and support, we finally chose the right sofa for our home. Really appreciate her great service!

Thank you, Claudia!

22. november 2025
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Svar fra Sofology - Poole

Thank you for this amazing review Mr Thomas!

Vurdert til 5 av 5 stjerner

Great experience

Saw the sofa online but wanted to to see it in store and actually sit on to test comfort etc . The salesperson ( think it was Martin ) was great , not pushy but knowledgable and respectful. He allowed us to browse but then provided input and advice when needed .The only negative was the delivery cost but that’s pretty standard now .

22. november 2025
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Svar fra Sofology - Poole

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Vurdert til 5 av 5 stjerner

Sofa

Great quality & very helpful & knowledgeable staff

22. november 2025
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Svar fra Sofology - Poole

Thank you for choosing Sofology!

Vurdert til 5 av 5 stjerner

Steve was first class

Steve was first class, he answered all questions we had clearly and went through everything we needed to know about our purchase, great service.

22. november 2025
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Svar fra Sofology - Poole

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Vurdert til 4 av 5 stjerner

Great salesman

Great salesman and he did everything he could for us. But was let down by company policy. We purchased a display sofa. But couldn't have it delivered until 3 weeks later. The sofa had to go to the warehouse then out for delivery. Ridiculous as we only live round the corner

17. november 2025
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Svar fra Sofology - Poole

Hi there, thank you for taking the time to leave a review. We’re really pleased to hear that the Sofologist in store took great care of you, but we’re sorry to learn that our delivery process left you feeling disappointed. For safety and logistics reasons, all items purchased in store, including display pieces, need to be transferred to your local warehouse before being scheduled for home delivery. This ensures that each product is prepared and delivered using the correct teams and equipment. Because of this process, we’re not able to deliver directly from the store, even when customers live nearby. We appreciate that this can feel inconvenient, and we’re sorry for any frustration caused. If there’s anything further we can help with regarding your order, please let us know.

Vurdert til 5 av 5 stjerner

Very Helpful Service

Big thanks to all the team at Sofology poole who were very pleasant and made the the buying experience good fun. Martin was very informative and easy to deal with and we look forward to our new sofas arriving in the New Year.

19. november 2025
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Svar fra Sofology - Poole

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Vurdert til 5 av 5 stjerner

Really helpful staff, great choice of modern sofa's

Martin in Poole was a great help! All the staff were amazing and attentive, but Martin in particular helped us narrow down choices and try out all the tech. So much great choice at Sofology, we've ordered the Paramount recliner and couldn't be happier with the service so far. 0% finance makes it a no brainer to invest!

15. november 2025
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Svar fra Sofology - Poole

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Vurdert til 5 av 5 stjerner

Very helpful and very professional

Very helpful and very professional. Thank you for the service

18. november 2025
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Svar fra Sofology - Poole

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Vurdert til 5 av 5 stjerner

Great and easy

17. november 2025
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Svar fra Sofology - Poole

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Vurdert til 5 av 5 stjerner

We are absolutely delighted

We are absolutely delighted with our new cinema-style sofa purchased today from Sofolgy. Claudia, the sales associate who assisted us, provided exceptional service and made the entire experience a pleasure. Her knowledge and friendly demeanor were truly appreciated. We are thoroughly impressed with the quality and comfort of our new sofa. Thank you for a wonderful shopping experience; it was a five-star visit.

16. november 2025
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Svar fra Sofology - Poole

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Vurdert til 5 av 5 stjerner

Sales person was fantastic.very…

Sales person was fantastic.very knowledgeable and polite hopefully there promises come to fruition.very pleasant experience.

15. november 2025
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Svar fra Sofology - Poole

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

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