Haven't had delivery yet, but the buying experience was great. Lini was a breath of fresh air. Been to another shop beforehand, was hounded and pressured. She left us to browse, when we'd made a deci... Vis mer
Selskapet har svart
Beliggenhet
Bytt filialGiltbrook Retail Park, Ikea Way, NG16 2RP Nottingham, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Evie didn’t just help me find a sofa — she completely turned the whole experience around. I went in feeling overwhelmed, unsure of what I even wanted, but she just got it. The way she listened,... Vis mer
Selskapet har svart
What can we say about the lad who served me and my partner he was amazing so friendly so helpful and knowledgeable. Jay what a character you are amazing credit to you he took us through every thing we... Vis mer
Selskapet har svart
We visited all the furniture shops in the retail park (IKEA) Nottingham and found the chairs we wanted here. Friendly and helpful staff, explained the options and on out first visit, suggested we ord... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktopplysninger
Giltbrook Retail Park, Ikea Way, NG16 2RP, Nottingham, Storbritannia
4,8
Enestående
3k anmeldelser
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Best customer service you’ll ever get…
Best customer service you’ll ever get from start to finish
27. desember 2025
Svar fra Sofology - Nottingham
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
Great Experience
Really good experience. Very knowledgeable and professional sales service.
30. desember 2025
Svar fra Sofology - Nottingham
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Made to feel a valued customer
Made to feel a valued customer, very knowledgeable sales person, Georgeta, who explained everything well. Definitely 5* !
30. desember 2025
Svar fra Sofology - Nottingham
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
Svar fra Sofology - Nottingham
Hi there, thanks for your 5-star review, we really appreciate the feedback 😊
Chris
Me and my partner came to Nottingham Giltbook today and dealt with the lovely Chris. We came in to add a love seat to our sofology sofa set we already had. Chris greeted us straight away and knew exactly what we were looking for. As a couple that already works in sales we found Chris to be very accommodating and he was a very good salesman. What a credit to the company, Chris said that it was sadly his last day with the company today, good luck Chris, we are sure you will smash your new role!
30. desember 2025
Svar fra Sofology - Nottingham
Hello, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great choice and no pressure from staff.
We wandered in and looked around at the available sofas. One of the staff asked us if he could help us, but was happy to let us continue looking. When we were ready, we called him back and with his guidance we chose a sofa and a care package to go with it. All our choices were talked through and he explained what was included and what the process going forward to delivery included. Looking forward to receiving our sofa soon.
29. desember 2025
Svar fra Sofology - Nottingham
Thank you so much for taking the time to share your feedback with us.
Svar fra Sofology - Nottingham
Hi there, thank you for the 5 star review!
Excellent customer service!
Zenon was extremely helpful, knowledgeable and not pushy. Explained everything clearly, shopping made easy!
28. desember 2025
Svar fra Sofology - Nottingham
Hello, thank you so much for your review. We are so happy to hear this!
Fab experience
Staff were helpful and attentive. We looked around without anyone bothering us. Which i like.
Purchased the Hudson 3 seater, chair and footstall.
Had to pay for delivery £129. Which I think is ridiculous when you have spend £1500. I would expect free delivery for the price you pay. It is what it is.
28. desember 2025
Svar fra Sofology - Nottingham
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Svar fra Sofology - Nottingham
Thank you so much for taking the time to share your feedback with us
Great customer service from the sales…
Great customer service from the sales person Evie, very polite and knowledgeable.
Thank you
Mark n Anne
27. desember 2025
Svar fra Sofology - Nottingham
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Fantastic swift service a very warm and…
Fantastic swift service a very warm and welcoming adviser I forget her name, I’m sorry! but she was very reassuring and made the whole sale and credit application process very enjoyable and easy!
I would definitely recommend you buying these quality sofas and maybe, asking about credit to cover your payments.
Many thanks!
Rukhsana :) 🙏🏽
21. desember 2025
Svar fra Sofology - Nottingham
We are very pleased to hear that you have had a great experience while ordering with us. Thank you for taking the time to give us your feedback. 😊
Chris was brilliant
Chris was brilliant, helped us design our modular sofa. Wife is really happy. Thank you
20. desember 2025
Svar fra Sofology - Nottingham
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Amazing staff and variety of products
Variety of quality products to choose from, and the staff were amazing, very friendly and helpful, sat with us and explained everything in detail.
10. desember 2025
Svar fra Sofology - Nottingham
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Very helpful
Very helpful. Explained all about Sofia how to care for them.
We sat on them and was not to rush and experience the comfort and make sure they were right for us.
Excellent customer service
21. september 2025
Svar fra Sofology - Nottingham
Hi Emma, thank you so much for your 5* review. We're really glad that you had a great shopping experience at Sofology.
Patience pays
Having made several visits before putting in our order, we’ve always found the team members friendly, helpful, informative and relaxed, never being pushy.
9. desember 2025
Svar fra Sofology - Nottingham
Thank you so much for taking the time to share this lovely feedback. We’re really pleased to hear that you had such a positive experience. If there’s anything more we can help with, just let us know, we’re always here to support you.
Very helpful
Very helpful. We dealt with a gentleman called Chris who told us everything we needed to know. Very polite and knowledgeable.
8. desember 2025
Svar fra Sofology - Nottingham
Good afternoon Mandy, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
I decided to change the colour of my…
I decided to change the colour of my sofa and chair phoned up and assistant was very helpful and did it straight away
4. desember 2025
Svar fra Sofology - Nottingham
Hi there, thank you for taking the time to leave a 5-star review!😊
All good… helpful and friendly staff.
All good… helpful and friendly staff.. sound advice.. hopefully the product (an occasional chair) proves to be what we’re hoping for.
3. desember 2025
Svar fra Sofology - Nottingham
Hi there, thank you for taking the time to leave a 5-star review!😊
The product was great the staff are…
The product was great the staff are good and the price is reasonable
6. desember 2025
Svar fra Sofology - Nottingham
Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at Sofology😊
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.