Our sales consultant Ayas Mohamed (New Malden branch) was great. He explained the options available (within our budget) & gave suggestions based on our requirements. Ayas was very patient & help... Vis mer
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Beliggenhet
Bytt filialUnit B, 150 Kingston Road, KT3 3RD Kingston-upon-Thames, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We visited Sofology recently to find a new sofa and couldn't be happier with the service. Ayas assisted us and was brilliant—he really listened to what we were looking for and helped us find the perfe... Vis mer
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Sammi who served us was very helpful. We'd previously been in another store and came away because of their horrid hard sell attitude. Sammi gave us enough information and left us to browse at our own... Vis mer
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Really happy with how this went. Went into the shop not totally sure what I wanted, and the staff were helpful without being pushy — they left us to browse and only came over when we had questions. Go... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktopplysninger
Unit B, 150 Kingston Road, KT3 3RD, Kingston-upon-Thames, Storbritannia
4,8
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Found what we wanted very quickly
Found what we wanted very quickly, both staff members were very good
20. januar 2026
Svar fra Sofology - New Malden
Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!
Very efficient staff
23. januar 2026
Svar fra Sofology - New Malden
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Excellent buying experience.
Went into the Kingston branch. Purchased 2 sofas and a footstool. The sales representative was very helpful and knowledgeable. No pressure to buy anything (it was our second visit having checked the dimensions).
A large selection of sofas, fabrics and leathers and we are very happy with our purchase.
Looking forward to delivery.
21. januar 2026
Svar fra Sofology - New Malden
Thank you for awarding us 5 stars Chris
Svar fra Sofology - New Malden
Thank you for sharing your experience David.
Sammi was very friendly
Sammi was very friendly, efficient and helpful with our purchase. She gently guided us through our purchase which was very reassuring.
17. januar 2026
Svar fra Sofology - New Malden
Thank you for awarding us 5 stars Karen!
Svar fra Sofology - New Malden
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Helpful and knowledgeable staff
Helpful and knowledgeable staff.
Friendly and very understanding
18. januar 2026
Svar fra Sofology - New Malden
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Greeted on entering the store
Greeted on entering the store, but no pushy sales staff. But when ready for information on certain sofas it was given .
We dealt with Junior who was very informative and was given a quote on what we were probably thinking of buying
After looking at other stores
We came back a week later to purchase our preferred sofas and decided on the fabric colour and speck
Again other staff members recognised us and dealt with Junior to purchase
All after checking a couple of more questions
Sofology in New Malden
18. januar 2026
Svar fra Sofology - New Malden
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Excellent friendly & knowledgeable staff
Excellent friendly & knowledgeable staff without being pushy . Very helpful & professional working with you for the sofa you want .
18. januar 2026
Svar fra Sofology - New Malden
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Excellent customer service…
We had looked on line before visiting so knew the type of sofa we wanted. It was important to visit so we could sit in various similar sofas and see the various things that were available. The person who assisted us (Sammi) I think was so easy to talk to and knowledgeable about the product. Would recommend visiting the store as there is. I pressure to buy just helpful people who give you time to make your decision.
18. januar 2026
Svar fra Sofology - New Malden
Thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Our salesman junior was amazing from…
Our salesman junior was amazing from start to finish, he never left out a single detail that we needed to know !! He was attentive and so thorough with detail, that he helped in so many ways to choose our perfect sofa !! Thank you
13. januar 2026
Svar fra Sofology - New Malden
Thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Svar fra Sofology - New Malden
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
We were immediately greeted by Nina and…
We were immediately greeted by Nina and she was terrific. Really helpful, thorough and had answers for all our questions.
11. januar 2026
Svar fra Sofology - New Malden
Thank you so much for your 5-star review ⭐⭐⭐⭐⭐
Went in late on a Sunday to browse and…
Went in late on a Sunday to browse and found a sofa we liked , the salesman Nip went above and beyond for us fantastic service and really knowledgeable.
11. januar 2026
Svar fra Sofology - New Malden
Hi Lee, thank you for sharing your experience :-)
We had an amazing guy could Junior he…
We had an amazing guy could Junior he made us feel very welcome into the store…never pressured us to buy….just giving us lots of info about each sofa we looked at….Then when we finally made our choice he made it all very easy….Great guy and will definitely tell our friends about the store and Junior 👍
13. januar 2026
Svar fra Sofology - New Malden
Thank you so much for your recommendation Mr Godman!
Great store, great experience. Happy customer
A very well set up store. Easily accessible and good parking facilities. All the sofa models I wanted to see were available. Customer service was great. All my queries were answered and all the options were clearly explained to me. I did buy the sofa I wanted finally. The only thing I would suggest is to have an area with a daylight wavelength light to see and photograph the actual colour of the material. The 6000k lights completely change the colour when taking a photo
9. januar 2026
Svar fra Sofology - New Malden
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
The staff were very attentive and helpful
The staff were very attentive and helpful and we were able to select the suite that best suited our needs so well done. Won't hesitate to recommend Sofology to all our family and friends.
5. januar 2026
Svar fra Sofology - New Malden
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Svar fra Sofology - New Malden
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
We really appreciate you taking the time to share your experience.
Excellent service and Junior is a very…
Excellent service and Junior is a very knowledgeable sales person.
5. januar 2026
Svar fra Sofology - New Malden
Thank you for choosing sofology!
Nip was so helpful
1. januar 2026
Svar fra Sofology - New Malden
Hi there, thank you for your review. Another great review for Nip, we will make sure to pass this on! Have a nice day.
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