Sofology - Leeds Anmeldelser 3 628

TrustScore 5 av 5

4,9

Beliggenhet

Bytt filial

Junction 27 Retail Park, Gelderd Road, WF17 9AD Leeds, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

My wife and I visited Sofology recently. Haleema helped us, she was brilliant she helped us chose our latest sofa set. Haleema had a vast amount of product knowledge and understood our needs. Sofology... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Didn't really want to go into sociology as not heard good comments. But it was a very good experience. Saj helped my mum whose was in a wheelchair showed her what she had asked for. Helped her into... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Great experience with Sofology so far. Staff was really friendly, helpful and knowledgeable without being pushy, and the ordering process was smooth and easy. Looking forward to receiving the sofa.

Selskapet har svart

Vurdert til 5 av 5 stjerner

Staff helpfull and very wellcomeing joe went over the top to be help full ever comforting as just lost dauther and still asked about her

Selskapet har svart


Informasjon om virksomheten

  1. Sofabutikk
  2. Møbeltilbehør
  3. Møbelbutikk
  4. Husholdningsbutikk
  5. Butikk med stuemøbler
  6. Møbeltapetserer

Skrevet av virksomheten

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Kontaktopplysninger

  • Junction 27 Retail Park, Gelderd Road, WF17 9AD, Leeds, Storbritannia

4,9

Enestående

TrustScore 5 av 5

4k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

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Vurdert til 3 av 5 stjerner

Positive sales experience, disappointing delivery times.

The sales experience was very positive. The only negative is having to wait so long for my ex-display sofa to be delivered (6-8 weeks). That seems unreasonable.

10. april 2026
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Svar fra Sofology - Leeds

Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.

Vurdert til 5 av 5 stjerner

Excellent service

11. april 2026
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Svar fra Sofology - Leeds

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Vurdert til 5 av 5 stjerner

Great choice of furniture

Great choice of furniture, sales staff very helpful and not pushy,everything went smooth would recommend to anyone

4. april 2026
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Svar fra Sofology - Leeds

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Vurdert til 5 av 5 stjerner

Positive in store experience with Hugo…

Positive in store experience with Hugo in Sofology at Birstall Retail Park. He was really helpful, friendly and professional, but not pushy!
He took time with me to double check all my measurements were correct and he explained everything relating to the order clearly and in detail. Thank you!

4. april 2026
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Svar fra Sofology - Leeds

What an amazing review, thank you so much for taking the time to write this 😊

Vurdert til 5 av 5 stjerner

Very good customer service

Very good customer service. Martyn was very helpful. The way in which he gave us advice and showed us the sofas we wanted felt very comfortable.

29. mars 2026
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Svar fra Sofology - Leeds

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Vurdert til 5 av 5 stjerner

When we went to look at a sofa we…

When we went to look at a sofa we weren't bombarded with sale reps trying to sell us them, when we had found one we liked we had a good sales man help us order it and gave us some discount on the delivery cost. Overall a very good experience with ordering

28. mars 2026
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Svar fra Sofology - Leeds

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Vurdert til 5 av 5 stjerner

Excellent customer service at the Leeds…

Excellent customer service at the Leeds Branch . Scott helped us on multiple visits to get the exact sofa and chairs for our needs. His friendly approach and knowledge was a breath of fresh air. A Credit to the company and the Leeds team .

29. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Sofology - Leeds

Hi there, thank you for your review. Another great review for Scott, we will make sure to pass this on! Have a nice day.

Vurdert til 5 av 5 stjerner

Great buying experience

Jo listened to our questions and was knowledgeable but also left us to look and make our decisions independently without us feeling pushed into anything.

21. mars 2026
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Svar fra Sofology - Leeds

Thanks for this fabulous review. We appreciate you sharing it with others!

Vurdert til 1 av 5 stjerner

Poor response

Poor response
I asked for an appointment with the director apparently he doesn't speak to customers
Totally waste of time
Declined to exchange or refund
Did offer independent inspection
I am dealing with terminal cancer
Not really helpful the reply is just standard mess around they really do not care about customers with issues

22. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Sofology - Leeds

Hi there,

Thank you for taking the time to leave a review. We're sorry to hear about your experience and would love the chance to make it right. If you'd like to discuss this further, please feel free to email us at social.media.complaints@sofology.co.uk with your order details.

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service . Jessica was super helpful and very knowledgeable.

21. mars 2026
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Svar fra Sofology - Leeds

Hi there, thank you for your review. Another great review for Jessica, we will make sure to pass this on! Have a nice day.

Vurdert til 5 av 5 stjerner

Had a lovely experience when buying a…

Had a lovely experience when buying a sofa and a chair. No one pressured you as soon as you walk through the door. Jess who was dealing with us was really helpful answering our question and processing the sale for us, she made the whole process very easy and stress free! Thank you!

21. mars 2026
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Svar fra Sofology - Leeds

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Vurdert til 5 av 5 stjerner

Great experience

The sales reps were all polite, professional and not trying to force a sale but actually help us get the right sofa for us.

Special shout out to Ade, the sales rep that helped us, he was brilliant, friendly and knowledgeable and made the experience much easier.

21. mars 2026
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Svar fra Sofology - Leeds

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Ade. Have a great day 😊

Vurdert til 5 av 5 stjerner

Great sofas, great staff !!

Great sofas .. and really helpful staff. Joe in the Leeds Birstall shop was great. He kept me updated on a sofa I was looking to purchase and guided me through the online order process by adding all my items into a basket for an easy check out. It was simple to process online .. not complicated at all, brilliant service and I’ve got a gorgeous sofa ordered. Very happy. Thanks Joe :)

20. mars 2026
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Svar fra Sofology - Leeds

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Vurdert til 5 av 5 stjerner

Scott was very helpful explained all…

Scott was very helpful explained all about the sofa. I was buying would recommend visiting.

18. mars 2026
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Svar fra Sofology - Leeds

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Vurdert til 5 av 5 stjerner

No pressure to buy

No pressure to buy. Good useful information
Friendly

18. mars 2026
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Svar fra Sofology - Leeds

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Vurdert til 5 av 5 stjerner

Given time and space to look around…

Given time and space to look around show room once we found what we thought suited us we given clear details of choices available and costs resulting in the purchase decision quickly

15. mars 2026
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Svar fra Sofology - Leeds

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

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