My wife dislikes being followed by sales people, and she didn't have the best first visit because of this (other sofa shops were worse I must say). On our return however Si was very respectful lettin... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Welcomed from the moment we walked in. No pushy sales staff. There to help if you need it. Or have any questions. We looked around and decided on the one from here. Matthieu showed excellen... Vis mer
We found the whole experience very easy and relaxing. No pressure from the staff but Dave was on hand to answer all our questions. He was very helpful, friendly and knowledgeable, which made the w... Vis mer
Selskapet har svart
The purchase of our sofa was an excellent process from start to finish. World class customer service from the Hedge End team which we can highly recommend. Pressureless, patient, superb product knowle... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktopplysninger
Unit 2A, Hedge End Retail Park, SO30 4RT, Southampton, Storbritannia
- 03448639051
4,9
Enestående
3k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Friendly staff no pressure or feeling…
Friendly staff no pressure or feeling of being rushed. Good knowledge of produce. Do feel a bit pressured to take out warrenty though.
6. april 2026
Svar fra Sofology - Hedge End
Thank you for sharing Caroline
Svar fra Sofology - Hedge End
What an amazing review, thank you so much for taking the time to write this 😊
Customer friendly service and good…
Customer friendly service and good knowledge about the product.
8. april 2026
Svar fra Sofology - Hedge End
Thanks for this fabulous review. We appreciate you sharing it with others!
Wonderful help
I was helped by Clio in the hedge end branch. She was very helpful, chatty and made me feel at ease from the moment I arrived. Nothing was too much trouble and she showed me some brilliant options for my sofa. Very knowledgeable in finance options and gave me some brilliant advice on how to take care of my new sofa! Thank you Clio!
12. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sofology - Hedge End
Hi there, thank you for your review. Another great review for Clio, we will make sure to pass this on! Have a nice day.
No pressure from the sales team
No pressure from the sales team but lots of help and knew what to show us to suit our needs
4. april 2026
Svar fra Sofology - Hedge End
Thanks for this fabulous review. We appreciate you sharing it with others!
Great service, great quality
Excellent customer service and plenty of options. We found exactly what we needed
6. april 2026
Svar fra Sofology - Hedge End
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Great Shopping Experience
Great customer service with knowledgeable shop staff.
Gone through all the options of potential deal without rushing or stalking whilst in store.
3. april 2026
Svar fra Sofology - Hedge End
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Svar fra Sofology - Hedge End
Hi there, thank you for your review. Another great review for Emma, we will make sure to pass this on! Have a nice day.
The salesman George was very helpful he…
The salesman George was very helpful he gave us space to browse advised us on the swatches. I saw the second sofa on display and liked it straight away however we were given sound information about it by George who advised we look around the rest of the showroom on what else was available best advise ever as it turns out. We looked at the rest and even went outside to the other shops to look at other sofas but I decided the second one was the one to have. We went to the swatches selected three put them on the display we whittled it down to two I tried the sofa again saw George called him over and he allowed us to take the swatches out side in natural light to see the differences between the two. We decided on one and George then ook us through the procedure to buy it. He took us through at our pace and answered all our questions with out hesitation we are now awaiting our new sofa Thankyou for the good experience we had
2. april 2026
Svar fra Sofology - Hedge End
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Steve talked us through and we feel…
Steve talked us through and we feel confident we have made a good choice
4. april 2026
Svar fra Sofology - Hedge End
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Very little pressure to buy
Very little pressure to buy, the staff have an awful lot of knowledge about the products.
They also have opinions which is helpful when you can't decide. I had a lovely couple of hours in store!
29. mars 2026
Svar fra Sofology - Hedge End
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Svar fra Sofology - Hedge End
Thanks for this fabulous review. We appreciate you sharing it with others!
Svar fra Sofology - Hedge End
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
We had 2 visits to Sofology
We had 2 visits to Sofology, Hedge End. Both times Radhika answered all of our questions and was very helpful. She left such an impression we remembered her for weeks in between our visit and we made sure to find her as soon as we came back the second time. Real credit to the company and not pushy in the slightest.
Thanks so much Radhika!
3. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sofology - Hedge End
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
Svar fra Sofology - Hedge End
Hi there, thank you for your review. Another great review for Clio, we will make sure to pass this on! Have a nice day.
Really easy transaction from start to…
Really easy transaction from start to finish. Sahil was great, no overbearing sales techniques/pressure, he was happy to leave me and my wife to have a discussion as to whether we should go ahead with the purchase.
Once decided, it was a very quick process of taking details and a deposit, job done.
21. mars 2026
Svar fra Sofology - Hedge End
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Sahil. Have a great day 😊
Excellent service and guidance
Excellent service and guidance, thus giving Marie top rating for her assistance
25. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sofology - Hedge End
Hi there, thank you for your review. Another great review for Marie, we will make sure to pass this on! Have a nice day.
Natasha was excellent
Natasha was excellent, very professional and customer service was amazing
21. mars 2026
Svar fra Sofology - Hedge End
Hi there, thank you for your review. Another great review for Natasha, we will make sure to pass this on! Have a nice day.
Svar fra Sofology - Hedge End
Hi there, thank you for your review. Another great review for Dave, we will make sure to pass this on! Have a nice day.
Staff very supportive and kind and…
Staff very supportive and kind and maintained their professionalism through out
18. mars 2026
Svar fra Sofology - Hedge End
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Dette er Trustpilot
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