My sales person Matt was very genuine and helpful. He was supportive but not pushy and guided me to the best material and colour to suit use and lifestyle. He was very friendly and made the whole pro... Vis mer
Selskapet har svart
Beliggenhet
Bytt filialLondon Road, G32 8XL Glasgow, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Great experience had at London Road Sofology in Glasgow. Matt looked after us and completed our visit swiftly and without issue. He was also very patient with my 6-year-old daughter.
Selskapet har svart
Visited the prior ordering our new suite. Proceeded to buy online via website. Abi was incredibly helpful - nothing was an issue. We had some colour issues and sizing, however Abi sorted them all ou... Vis mer
Selskapet har svart
We had a wonderful experience at sofology with Matt. This was our first experience in store and we were looking for our couch for our first home. We were instantly greeted and offered drinks. After h... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktopplysninger
London Road, G32 8XL, Glasgow, Storbritannia
4,9
Enestående
3k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
London Road - great service
Gordon was very helpful. Took time to explain all options available. Allowed us to measure sofa to ensure all measurements fit in our space.
23. november 2025
Svar fra Sofology - Glasgow
Hi there, thank you for your review. Another great review for Gordon, we will make sure to pass this on! Have a nice day.
Fantastic
We had a really positive experience in store. Desmond, the sales advisor, was welcoming and listened carefully to our needs. He explained clearly the features and benefits of the sofa we were looking at, and was patient when waiting for my husband and I to come to a decision.
The only issue I have is not being kept informed of the expected delivery date. It has now been 3 weeks since placing the order, but there has been no update or indication of possible date.
2. november 2025
Svar fra Sofology - Glasgow
Thank you for sharing your experience. We're pleased Desmond offered you welcoming and informative service during your visit and helped you find the perfect sofa.
Thank you again for your feedback and for choosing Sofology Glasgow. We look forward to serving you again.
Modern and stylish sofa, great customer experience
Selection of sofas with add ons (heated seats and lumbar) and materials is incredible, absolutely in love with my new corner sofa. Gordon in the London Road store was excellent, helped us customise the sofa with everything we wanted. Thank you!
23. november 2025
Svar fra Sofology - Glasgow
Thank you for your wonderful feedback! We're thrilled that you love your new corner sofa and appreciated our selection and customisation options. It's great to hear that Gordon provided excellent service in helping you create the perfect sofa.
Your satisfaction is our priority, and your kind words mean a lot. We hope your new sofa brings you comfort and joy for years to come. If you need further assistance, please reach out.
The Sales Rep Eli was great
The Sales Rep Eli was great! So kind especially when our kids when jumping about the place. He explained everything really well. Such a great personality, such an asset to your team.
15. november 2025
Svar fra Sofology - Glasgow
Thank you for sharing your feedback! We're delighted to hear about your positive experience with Eli at our Sofology Glasgow store. It's wonderful that he assisted you effectively and made your visit enjoyable for your family. We take pride in our team, and your kind words will be passed to Eli. We hope you enjoy your new furniture and look forward to welcoming you back!
Super helpful staff and very welcoming
Super helpful staff and very welcoming. Bought a sofa the other weekend don’t feel pressured or pushed was a lively experience
17. november 2025
Svar fra Sofology - Glasgow
Thank you for sharing your experience! We're glad our staff was helpful and that you felt comfortable while choosing your new sofa. We aim to provide an enjoyable shopping experience for all customers. If you have any questions or need assistance in the future, feel free to reach out. Enjoy your new sofa!
Very helpful staff and good knowledge…
Very helpful staff and good knowledge of the products
19. november 2025
Svar fra Sofology - Glasgow
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Matt (customer service) was great in…
Matt (customer service) was great in helping me choose my sofa.. very patient, and friendly
16. november 2025
Svar fra Sofology - Glasgow
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Very good personal service
Very good personal service from second you walk in the door. Our sales person Darragh was very knowledgeable and helpful during both our visits. The quality of the sofas are so much higher than other stores.
16. november 2025
Svar fra Sofology - Glasgow
Thank you for sharing your experience! We're pleased to hear you received excellent service from Darragh and found our sofas superior. Your feedback is invaluable as we aim to provide the best products and service. We look forward to welcoming you back to Sofology Glasgow. If you need assistance, please reach out.
I had a great experience while shopping…
I had a great experience while shopping for our new sofas thanks to the outstanding help I received from Emma and Gordon.
They were knowledgeable, patient and genuinely focussed on helping me find the right sofas rather than pushing for a sale
What stood out was how friendly and attentive they were throughout the process.
I left the store feeling confident that I had chosen the perfect sofas.
Highly recommend both the store and the excellent service.
15. november 2025
Svar fra Sofology - Glasgow
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
I had an amazing experience at Sofology…
I had an amazing experience at Sofology on London Road in Glasgow, thanks to Matt. He was incredibly welcoming, knowledgeable, and genuinely helpful. He took the time to understand what I was looking for, answered all my questions with patience, and made the whole process of choosing my new sofa exciting and enjoyable.
It’s rare to come across someone who makes buying furniture feel effortless and fun, but Matt did exactly that. I couldn’t be happier with my experience, highly recommend asking for Matt if you’re visiting this store!
8. november 2025
Svar fra Sofology - Glasgow
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Good Experience
Arlene at your Glasgow store was so helpful and informative. She explained everything so well to my mum so she was able to make an informed decision on her sofa's
Arlene even arranged for my mum to get a hot chocolate & a biscuit.
She went above and beyond.
8. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Sofology - Glasgow
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Arlene. Have a great day 😊
A huge thank you to sofology from the…
A huge thank you to sofology from the young lady who my parents originally dealt with to the guys that delivered the sofa, super smooth from start to finish.
25. august 2025
Svar fra Sofology - Glasgow
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Leanne in Glasgow supported me buy my…
Leanne in Glasgow supported me buy my new couch. She was fantastic, so helpful and gave me really good advice. Wouldn’t think twice about going again. She was super star 🌟
8. november 2025
Svar fra Sofology - Glasgow
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Leanne. Have a great day 😊
Good Experience
Arlene was so helpful and informative. She explained everything so well to my mum so she was able to make an informed decision on her sofa's
Arlene even arranged for my mum to get a hot chocolate & a biscuit.
She went above and beyond.
8. november 2025
Svar fra Sofology - Glasgow
Hi there, thank you for your review. Another great review for Arlene, we will make sure to pass this on! Have a nice day.
Helpfull staff…
I found matt who was helping us extremely helpful, phoning other stores as we liked a reduced to clear item, very helpful in fabrics but not to the point of being pushy which we liked, also which I assumed to be the manager was also helping she came over and put our minds at ease over certain questions
8. november 2025
Svar fra Sofology - Glasgow
Hi there, thank you for taking the time to leave a 5-star review!😊
Friendly and helpful staff
Eli helped me when choosing my sofa in Glasgow and it made the experience so much easier. He was very knowledgable and answered all the questions I had
9. november 2025
Svar fra Sofology - Glasgow
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Eli. Have a great day 😊
5 Star Expericence
Andy was very friendly and welcoming, knowledgable and professional throughout. Excellent customer service and well worth Five Stars
10. november 2025
Svar fra Sofology - Glasgow
Thank you for sharing your feedback with us. We're delighted to hear about your positive experience at Sofology Glasgow and that Andy provided you with excellent service. Your kind words and Five Star rating motivate our team to keep delivering great customer service.
We look forward to welcoming you back. If you need further assistance, please reach out.
Great customer service
The salesman Gordon was really helpful and knowledgeable and I actually enjoyed the visit.
10. november 2025
Svar fra Sofology - Glasgow
Thank you for sharing your experience! We're glad Gordon assisted you effectively and that you enjoyed your visit to Sofology Glasgow. We strive for knowledgeable service, and it's great to know we met your expectations.
Your feedback is appreciated and will be shared with Gordon and our team. We look forward to welcoming you back in the future.
Knowledgeable staff
Knowledgeable staff. Acceptable timescales. Staff appear to work as a team.
9. november 2025
Svar fra Sofology - Glasgow
Thank you for your positive review! We're glad to hear our knowledgeable staff and teamwork met your expectations. Your feedback is valuable and helps us improve our service. We look forward to welcoming you back to Sofology Glasgow!
Good pleasant and efficient staff
9. november 2025
Svar fra Sofology - Glasgow
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
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