Good customer service and found what I was looking for. Encouraged to wonder around at my own pace and try different sofas. Ended up buying the first I seen. Salesman was friendly and explained everyt... Vis mer
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Beliggenhet
Bytt filialUnit 4a, Kingsway West Retail Park, DD3 8RX Dundee, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Great place to shop . Staff member introduced himself asked if he could help with anything explained back to look at sofa . Let us get on no pressure sales . When decided to go ahead with order asked... Vis mer
Selskapet har svart
We ordered online and it was seamless!! We explored the range online, looking at what we liked the look of and visited the store to try out the ones we liked and see the different materials and flex o... Vis mer
Selskapet har svart
I had a great experience at Sofology Dundee, thanks to Zee. He was friendly, professional, and made the whole process feel relaxed and easy. I really appreciated that he wasn’t pushy at all—he gave us... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktopplysninger
Unit 4a, Kingsway West Retail Park, DD3 8RX, Dundee, Storbritannia
4,9
Enestående
2k anmeldelser
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
This our 4th time purchasing from the…
This our 4th time purchasing from the Dundee store and they’re always very welcoming and don’t mind our two three year olds running riot in the store while we discuss options
27. desember 2025
Svar fra Sofology - Dundee
Thank you so much for your 5-star review!
Svar fra Sofology - Dundee
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Svar fra Sofology - Dundee
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
The sales person was so kind and…
The sales person was so kind and patient.
Very knowledgeable.
Lovely person.
27. desember 2025
Svar fra Sofology - Dundee
Thank you so much for taking the time to share your feedback with us
Took his time and explained all…
Took his time and explained all different options and material choices for us and showed us as much choice we could have 👍👍👍
27. desember 2025
Svar fra Sofology - Dundee
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Svar fra Sofology - Dundee
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Customer service was amazing staff who…
Customer service was amazing staff who served me is a credit to your company
26. desember 2025
Svar fra Sofology - Dundee
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Derek was very helpful
Derek was very helpful, we knew what sofa we wanted but he was great at helping us with the different options available
26. desember 2025
Svar fra Sofology - Dundee
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Derek was fab
Derek was fab! Not pushy, friendly and great with our 2 year old.
Answered all of our questions professionally.
Had a bit of a laugh with him actually. Made the buying process very easy
26. desember 2025
Svar fra Sofology - Dundee
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Svar fra Sofology - Dundee
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Svar fra Sofology - Dundee
Thanks for this fabulous review. We appreciate you sharing it with others!
Great experience!
Great store! Derek who dealt with us was fantastic, very knowledgeable and super friendly. Would recommend!
20. desember 2025
Svar fra Sofology - Dundee
Amazing review, thank you for taking the time to share!
Derek was really helpful with our…
Derek was really helpful with our purchase, talked us through every step,excellent service
20. desember 2025
Svar fra Sofology - Dundee
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Fantastic!!!
Fantastic!!!
That's really all that needs to be said as everything went as expected. The delivery date was sent within a few weeks of purchase . It arrived when I was advised it would. Even the delivery guys were lovely. Great experience all round so thank you to them all.
1. april 2025
Svar fra Sofology - Dundee
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Cameron was honest and very polite
Cameron was honest and very polite, good customer service
15. desember 2025
Svar fra Sofology - Dundee
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great service
Salesman was very informative, gave us all the information we needed and discussed the care kit for our sofa to get the best from it.
The team let us look around after a first greeting and were close by when we needed some questions answered. We didn’t feel hassled and felt they were there but not in top of us. Which was great.
Our salesman’s first name has gone out my head but his last name was McDougal. He was great, made us at ease and talked through every step with us. Great service from start to finish.
14. desember 2025
Svar fra Sofology - Dundee
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Friendly salesman
Friendly salesman. Listened carefully to what we were looking for, then pointed us in the right direction.
14. desember 2025
Svar fra Sofology - Dundee
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Svar fra Sofology - Dundee
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
I had a fantastic Experience
I had a fantastic Experience in the Dundee store. The sales guy who looked after me was Matthew. He went way beyond with all his help. He knew his stuff. I was looking at several sofas and the guy was so knowledgeable and patient with me he knew everything about all sofa in there store. I was a bit off a pain to be honest, with all the questions I was asking. I was looking for a corner sofa with all the cons, speakers, vibrate options, lumbar support as I have a lot of problems going on with my back, so needed a sofa that can help support me better than most sofas. I also wanted a reclining seat built into my sofa and a console part with cup holders and storage. I was in the shop for over 2 hrs and the whole time the guy was helping me. He has fantastic knowledge of every sofa and the place. He was able to give me exactly what I was looking for by using his skills to put together the right sofa for me and to the exact style of what I wanted. Matthew is a polite and professional guy who helped me over and above. nothing was too much bother for him. I felt really comfortable around him and assured of him knowing the knowledge he had.
I did buy my dream sofa with the thanks to him pulling everything together for my perfect sofa. Can’t thank him enough for all his help, and a fantastic Experience he defiantly is the guy to go to if your looking for a new sofa, he knows his stuff.
Thanks again Matthew. 👏👏👏👏
PS hope I have the name right.🙃
9. desember 2025
Svar fra Sofology - Dundee
Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at Sofology.
Svar fra Sofology - Dundee
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
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