Sofology - Dundee Anmeldelser 

2 373
•
TrustScore 5 av 5

4,9

Beliggenhet

Bytt filial

Unit 4a, Kingsway West Retail Park, DD3 8RX Dundee, GB

•

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Salesperson explained everything in detail. He helped us choose in relation to our measurement of our lounge and what we were looking for. He was very approachable and made our experience very easy an... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Your sales person was very polite and put myself and my daughter in law at ease right away. Answered all questions with no hesitations and allayed any unsurities we may of had. Relayed the costs etc i... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

The sales people used a softer approach, no chasing clients around the showroom. Acknowledged, left to browse then opened up conversation after we had time to look at everything on display.

Selskapet har svart

Vurdert til 3 av 5 stjerner

Firstly the positives, very helpful sales staff, nice products. The downside the delivery people won’t put on shoe covers and if you don’t let them bring their outdoor footwear on to your carpets they... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Sofabutikk
  2. også i
  3. Butikk med stuemøbler
  4. Husholdningsbutikk
  5. Møbelbutikk
  6. Møbeltapetserer
  7. Møbeltilbehør

Skrevet av virksomheten

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Kontaktopplysninger

  • Unit 4a, Kingsway West Retail Park, DD3 8RX, Dundee, Storbritannia

4,9

Enestående

TrustScore 5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(2 373)

16 191 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Kamran was amazing

Kamran was amazing made the process very easy and stress free. Would buy again.

12. juni 2026
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Svar fra Sofology - Dundee

Thank you for this great review Mrs Akhtar!

Vurdert til 5 av 5 stjerner

Excellent service

Staff member welcomed us into store, explained the layout, where to see sofa finishes. She even gave us the use of a tape measure. We were left alone to peruse the ranges but she was always on hand to answer any questions. Once to decision to purchase a particular sofa she explained the process very well.

7. juni 2026
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Svar fra Sofology - Dundee

Thank you for this great review James :-)

Vurdert til 5 av 5 stjerner

Thank you for your help and information…

Thank you for your help and information when choosing the right sofa. Thank you to Cameron especially .

4. juni 2026
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Svar fra Sofology - Dundee

Hi there, thank you for your review. Another great review for Cameron, we will make sure to pass this on! Have a nice day.

Vurdert til 5 av 5 stjerner

Very helpful staff member

Very helpful staff member

16. mai 2026
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Svar fra Sofology - Dundee

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Vurdert til 5 av 5 stjerner

Great customer service

Great customer service and friendliness from Rhiannon. Gave us space to make our decision and attentive when needed.

22. mai 2026
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Svar fra Sofology - Dundee

Hi there, thank you for your review. Another great review for Rhiannon, we will make sure to pass this on! Have a nice day.

Vurdert til 5 av 5 stjerner

WAS ALLOWED TO BROUSE NOT…

WAS ALLOWED TO BROUSE NOT PRESSUREISEDSALESMAN VERY HELPFUL

3. april 2026
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Svar fra Sofology - Dundee

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Vurdert til 5 av 5 stjerner

I have already submitted a great review…

I have already submitted a great review for sofology. The young lady who helped us was fantastic. Very friendly, informative and a friendly face who made us feel relaxed and happy to view the various sofas available. I cannot remember the girls name however I did learn towards the end of the sale that she was new to the company and to be honest very professional and an asset to the team.....

7. mai 2026
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Svar fra Sofology - Dundee

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Vurdert til 5 av 5 stjerner

Lovely sales staff Rhianna

Lovely sales staff Rhianna , she explained everything and helped us put everything in the basket as we had not decided. Also followed up with a phone call. Not got the goods yet, but hopefully it will go as smoothly as the ordering

6. mai 2026
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Svar fra Sofology - Dundee

Thank you for this great review Michelle :-)

Vurdert til 5 av 5 stjerner

Very easy viewing no hassle but always…

Very easy viewing no hassle but always ready to help when required

26. april 2026
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Svar fra Sofology - Dundee

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Vurdert til 5 av 5 stjerner

Good

Lad was very helpful and not too pushy

4. april 2026
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Svar fra Sofology - Dundee

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Vurdert til 5 av 5 stjerner

Excellent customer service

Excellent customer service, never felt pressurized to buy, was given time to look around. Once we decided, the sale was easy.

24. april 2026
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Svar fra Sofology - Dundee

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Vurdert til 5 av 5 stjerner

Good customer service and found what I…

Good customer service and found what I was looking for. Encouraged to wonder around at my own pace and try different sofas. Ended up buying the first I seen. Salesman was friendly and explained everything to us regarding payment, cleaning etc etc.

22. april 2026
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Svar fra Sofology - Dundee

Thanks for this fabulous review. We appreciate you sharing it with others!

Vurdert til 1 av 5 stjerner

Sales Person didn’t follow through with design

Been in Dundee store three times to browse as I’ve been stuck between a few styles of sofa. After first visit I narrowed it down to two styles and the staff member said he’d send two different combinations for two different sofas to my email so I could measure at home and both times he hasn’t done it. The second time he said that he would, I explained that I never received the first - so this is no mistake. Perhaps he thinks that the fact I was undecided, that he thought I was just there for fun. I can think of much better things to do with my time than look at sofas I don’t want to buy whilst dragging moaning teenagers around for their opinion. Perhaps he doesn’t want a sale.
I now don’t want to buy from here, however they have the only sofas that would fit my space and style of my room thus far. I’m now reluctant to spend any money here so I’ll just keep looking around- if I end up not being able to find something else, it will need to be a trip to a store at another town as I will not go back to Dundee now. I’m not in a major rush so I’ll see if I can find another company first. Just frustrating that this sales person has made assumptions.

26. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Sofology - Dundee

Hi, we’re really sorry to hear about your experience and completely understand why this would feel so frustrating after making multiple trips into store. This is certainly not the level of service we aim to provide, especially when you were taking the time to carefully choose the right sofa for your home. While we can’t say for certain why the emails weren’t sent, it may not have been an intentional assumption about your visit, though we absolutely understand why it has left you feeling that way. Regardless of the reason, we appreciate how disappointing this has been for you. If you’d prefer not to return to store, our Sales team would be happy to help from here and can talk through the different sofa options and combinations with you over the phone. You can reach them on 0800 140 4040. Again, we’re sorry for the experience you’ve had.

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