Gordon was very good at his job, made sure we were fully aware of everything we needed to know before making the purchase. Very knowledgeable, welcoming and made us feel at ease throughout
Selskapet har svart
Beliggenhet
Bytt filialUnit A, 226 Purley Way, CR0 4XG Croydon, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I felt no pressure, just received a lot of help in a pleasant, relaxed way from Abe. I walked in and out of the store four times and each time I go back I was pleasantly received by Abe who patie... Vis mer
Selskapet har svart
Excellent. Gordon was so helpful, everything was explained thoroughly, friendly. We were in between 2 models of sofas and thanks to Gordon’s patience, he walked us through every single detail of each... Vis mer
Selskapet har svart
We had an excellent experience thanks to Amen. She provided brilliant customer service from start to finish. She was friendly, professional, patient, and went above and beyond to make sure everything... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktopplysninger
Unit A, 226 Purley Way, CR0 4XG, Croydon, Storbritannia
4,8
Enestående
3k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very attentive staff made our purchases…
Very attentive staff made our purchases easy
25. februar 2026
Svar fra Sofology - Croydon
Thank you for awarding us 5 stars Derek
Wioleta
Wioleta was absolutely amazing and so kind, friendly helpful and knowledgeable about the sofa and all the features.
I am delighted with my purchase.
Thank you so myxg much
28. februar 2026
Svar fra Sofology - Croydon
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Very good experience
Very good experience, with helpful staff. Wioleta made our experience easy and helped us make the right decision
27. februar 2026
Svar fra Sofology - Croydon
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Was made really welcome and the lady…
Was made really welcome and the lady was really helpful x
20. februar 2026
Svar fra Sofology - Croydon
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Gordan @croydon store Was a great help
Gordan @croydon store Was a great help, he had great knowledge of the sofa and fabric.
He also told us about the interest free which we took advantage of and placed an order.
Looking forward to receiving our sofa.
Thank you
Mr Broqaj
23. februar 2026
Svar fra Sofology - Croydon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Great customer service
Gordon was fantastic at helping us pick our sofas - we were also impressed by his Hindi skills!
21. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sofology - Croydon
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Gordon. Have a great day 😊
Very helpful assistance from Violetta
16. februar 2026
Svar fra Sofology - Croydon
Hi there, thank you for your review. Another great review for Violetta, we will make sure to pass this on! Have a nice day.
Custom service was great and Gordon was…
Custom service was great and Gordon was extremely helpful.
16. februar 2026
Svar fra Sofology - Croydon
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Monica from the Croydon team has been…
Monica from the Croydon team has been so helpful in person, helping me find the best couch for myself. She showed us over 10 couches that I looked up online the day before, given me honest feedback about each of them and did not get annoyed with all my questions! She helped me choose the one I really would love having (The Riviera) and helped me throughout the whole process. I was scared the couch wouldn't fit so I had to go back and measure everything and she was so kind via email as well, helping me and making sure the couch would fit in my apartment by checking the measurements I have given her. Honestly, the whole experience was wonderful because of her and it really helped me not overthink and stress about it as much so thank you!
24. januar 2026
Svar fra Sofology - Croydon
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Monica. Thank you for taking the time to leave a review 😊
Very helpful and patient,
15. februar 2026
Svar fra Sofology - Croydon
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
smoothly simple transaction from start…
smoothly simple transaction from start to finish
14. februar 2026
Svar fra Sofology - Croydon
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Sofology
On arrival at the store on Purley Way, Umut a member of team greeted us and told us to wander around the store and if we had any questions to come and see him. No pressure. We were able to narrow down our choice to one of two styles, we then returned to the staff member with a list of questions/queries regarding our choice, which he was able to deal with. We then left the store to think and make a decision on the choice of sofa. We returned two days later and completed our purchase.
11. februar 2026
Svar fra Sofology - Croydon
Thank you for choosing Sofology!
Umut was very helpful
Umut was very helpful, we came to see the sofa a few weeks before so we could get an idea of sizing before we measured, and he was very helpful with the specific requirements we had.
He followed up post purchase with measurements we required! Thanks again.
8. februar 2026
Svar fra Sofology - Croydon
Hi there, thank you for your review. Another great review for Umut, we will make sure to pass this on! Have a nice day.
We were welcomed in and left alone…
We were welcomed in and left alone until we needed help.........
No pressure....
Not followed
Four different places and sofology was the best....
29. januar 2026
Svar fra Sofology - Croydon
Thank you so much for taking the time to share your feedback with us.
Very helpful and knowledgeable
Very helpful and knowledgeable. Helped clarify any confusion I had and helped me with choosing a colour scheme after showing him my decor.
7. februar 2026
Svar fra Sofology - Croydon
Thank you so much for taking the time to share your feedback with us.
Svar fra Sofology - Croydon
Thank you for your 5-star review! We appreciate your feedback and are glad you were satisfied with our service. Let us know if you need anything else.
Attendance of staff in the shop (Umut)
Attendance of staff in the shop (Umut). Very helpful and not pushy.
3. februar 2026
Svar fra Sofology - Croydon
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Great customer service
Wioleta was so paciente and really guide us trought our purchase, we really appreciate her help in choosing our next sofa.
1. februar 2026
Svar fra Sofology - Croydon
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
A very friendly member of staff dealt…
A very friendly member of staff dealt with us and it was all easy and straightforward, as long as the sofa lasts well we’ll be back.
4. februar 2026
Svar fra Sofology - Croydon
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Svar fra Sofology - Croydon
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
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