Sofology - Chester Anmeldelser 3 449

TrustScore 5 av 5

4,9

Beliggenhet

Bytt filial

Greyhound Retail Park, 6 Sealand Road, CH1 4QQ Chester, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I went into the store very quickly after another sofa retailer. And the difference of approach was completely different! Welcoming but not pushy. Then straight away the gent that dealt with us (me, my... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Great friendly staff not at all pushy and explained everything thoroughly. After visiting all the other sofa shops in the area sofology felt the easiest and best fit for us

Selskapet har svart

Vurdert til 5 av 5 stjerner

Chester branch. Nic (Nicola) sold us 2 sofas today. We spent nearly 3k, more than intended, but delighted with our purchase. Nic was generous with her time, extremely knowledgeable and helpful and m... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Our experience was great at sofology , talked us through and explained everything also gave us plenty of time to think and have a look around

Selskapet har svart


Informasjon om virksomheten

  1. Sofabutikk
  2. Møbeltilbehør
  3. Møbelbutikk
  4. Husholdningsbutikk
  5. Butikk med stuemøbler
  6. Møbeltapetserer

Skrevet av virksomheten

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Kontaktopplysninger

  • Greyhound Retail Park, 6 Sealand Road, CH1 4QQ, Chester, Storbritannia

4,9

Enestående

TrustScore 5 av 5

3k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Brilliant staff

Brilliant staff, very friendly and knowledgeable made it very simple and straightforward.

4. januar 2026
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Svar fra Sofology - Chester

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!

Vurdert til 5 av 5 stjerner

Julie is a star!

Julie was so helpful and answered all of our questions!

4. januar 2026
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Svar fra Sofology - Chester

Hi there, thank you for your review. Another great review for Julie, we will make sure to pass this on! Have a nice day.

Vurdert til 5 av 5 stjerner

Staff very knowledgeable & helpful…

Staff very knowledgeable & helpful enabling us to make the right choice
Good range of sofas & fabric choice

3. januar 2026
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Svar fra Sofology - Chester

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Vurdert til 5 av 5 stjerner

Luan was excellant she took her time to…

Luan was excellant she took her time to explain all options and listened to what we needed she then put all together for a perfect experiance no pressure

2. januar 2026
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Svar fra Sofology - Chester

What a fantastic review, thank you so much for taking the time to write this 😊

Vurdert til 5 av 5 stjerner

The staff were very helpfull without…

The staff were very helpfull without being to pushy for a sale

3. januar 2026
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Svar fra Sofology - Chester

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Vurdert til 5 av 5 stjerner

Excellent customer service

Daniel from the Chester store was brilliant. Really friendly, articulate and helpful. He’s an asset to your company.

3. januar 2026
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Svar fra Sofology - Chester

Hi there, thank you for your review. Another great review for Daniel, we will make sure to pass this on! Have a nice day.

Vurdert til 5 av 5 stjerner

Wonderful pleasant experience store and what a amazing…

1st time in store and what a amazing experience thank you for leaving us alone to view your stock without the customery harassment from let's not name other stores . When we did ask questions we had a wonderful lady that gave us all the help and knowledge for all your sofas a wonderful pleasant experience that did lead to a sale not me walking out like the other stores .

30. desember 2025
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Svar fra Sofology - Chester

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Vurdert til 5 av 5 stjerner

Love love my chairs

Had a great experience in store the staff for all your help was Excellent very helpful and informative thank you very much

2. januar 2026
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Svar fra Sofology - Chester

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Vurdert til 5 av 5 stjerner

Sales advisor was friendly

Sales advisor was friendly, helpful, knowledgeable and not pushy giving us time to look at option before deciding on the one we wanted.

30. desember 2025
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Svar fra Sofology - Chester

Hello, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Vurdert til 1 av 5 stjerner

Shop elsewhere!!! After waiting patiently for 10 weeks…

After waiting patiently for 10 weeks for our sofa to arrive what was delivered in no way resembled the sofa we chose in the show room.
We complained immediately and were told we had to "give it time to settle" we have followed every step of the complaints procedure only to be fobbed off and lied to.
The quality of the sofa is appalling, It is not what we ordered.
Sofology are no longer a quality company, the goods sold are substandard and cheap.
Adding insult to injury Sofology responding on Trustpilot so people are conned into thinking they're actually doing something about our complaint, yet another tactic and not worth the stress, it's now in the hands of our solicitors not an ombudsman working on behalf of Sofology!!

25. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Sofology - Chester

We are sorry to hear that you are unhappy carol. Please send your details on email to social.media.complaints@sofology.co.uk and we will take a look at your account.

Vurdert til 5 av 5 stjerner

Nathan's knowledge

Nathan's knowledge, help and guidance all 5 star.

1. januar 2026
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Svar fra Sofology - Chester

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Vurdert til 5 av 5 stjerner

Found the perfect sofa…

Found the perfect sofa…. And Nick was the perfect advisor… thanks so much.

29. desember 2025
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Svar fra Sofology - Chester

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Vurdert til 5 av 5 stjerner

Julie at chester greyhound park was…

Julie at chester greyhound park was very helpful and made us very happy with the purchase that we made

1. januar 2026
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Svar fra Sofology - Chester

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Vurdert til 5 av 5 stjerner

Great experience all round with…

Great experience all round with salesman Pete very helpful & knowledgeable about the product.

30. desember 2025
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Svar fra Sofology - Chester

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Vurdert til 5 av 5 stjerner

First class customer service

Nic was absolutely fantastic and a pleasure to deal with. She optimises what customer service should look like, as did all the staff in store. No pressure, no hard sales pitch, just great service and great product knowledge. Thank you for all you’re help today Nic

Kind regards Greg and jo

30. desember 2025
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Svar fra Sofology - Chester

Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐

Vurdert til 5 av 5 stjerner

It was great to have a browse around…

It was great to have a browse around then when we were ready the sales assistant answered my questions. Once I had found the sofa I wanted the salesman was very good, the paperwork was done promptly.

27. desember 2025
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Svar fra Sofology - Chester

Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐

Vurdert til 5 av 5 stjerner

The young lady called Nic.

The young lady called Nic that helped us pick our new furniture was so nice and very helpful and knowledgeable.

29. desember 2025
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Svar fra Sofology - Chester

Thank you for sharing your experience :-)

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