We decided to buy a sofa and Leigh at the Cardiff branch was very knowledgeable and helpful with our selection. We experienced an issue due to an incorrectly recorded phone number leading to delays i... Vis mer
Selskapet har svart
Beliggenhet
Bytt filialUnit C, Seager Retail Park, Newport Road, CF23 9AA Cardiff, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We were advised by Leigh Mitchell. He is very helpful and nothing seems to be too much trouble. He quickly understood our requirements but then suggested we wander the store until we found suitable fu... Vis mer
Selskapet har svart
Went to sofology in Cardiff today looking for a new suite for the living room and walked out less than an hour later completely satisfied with our purchase of a 3 seater sofa, a 2 seater sofa and a la... Vis mer
Selskapet har svart
Fantastic experience at Sofology today, we were just meant to be window shopping but came out with a gorgeous Sofa. Leigh from the Newport Road store in Cardiff was amazing. Gave us advise but left us... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktopplysninger
Unit C, Seager Retail Park, Newport Road, CF23 9AA, Cardiff, Storbritannia
4,8
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very helpful staff
11. november 2025
Svar fra Sofology - Cardiff
Hi there, thank you for taking the time to leave a 5-star review!😊
Helpful & Friendly Service
Antonella was very helpful and accommodating to us as we visited the store a few times, she helped us make sure we were getting the right sofa for us. Excellent service overall, would recommend to anyone.
10. november 2025
Svar fra Sofology - Cardiff
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Relaxed & Friendly store 😊🌟
THE WHOLE EXPERIENCE WAS RELAXED, FROM WALKING IN AND AROUND THE VERY WELL LAYED OUT STORE.MEETING JAKE, WHO WENT THROUGH EVERYTHING AND EXPLAINED IT ALL VERY WELL.
NOT ONCE DID WE, EXPERIENCE ANY PUSHY SALESMANSHIP, INFACT, QUITE THE OPPOSITE 😊
THE STOCK IS OF A VERY HIGH QUALITY AND STANDARD, WOULD RECOMMEND sofology Cardiff TO ALL THAT ARE AFTER A NEW SOFFA SUIT.
9. november 2025
Svar fra Sofology - Cardiff
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Excellent and swift service in the…
Excellent and swift service in the Cardiff store. Antonella was very knowledgable and helpful.
8. november 2025
Svar fra Sofology - Cardiff
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
so easy and relaxed
very helpful lady who sorted it all out for us. no pressure, very relaxed.
2. november 2025
Svar fra Sofology - Cardiff
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Huge selection and excellent service from Leigh
I’ve just ordered a sofa and chair from Sofology and the service from Leigh was outstanding. He was friendly, patient, and really knowledgeable, helping us find exactly what I was looking for without any pressure. The whole process was smooth and enjoyable — great customer service
5. november 2025
Svar fra Sofology - Cardiff
Hi there, thank you for taking the time to leave a 5-star review!😊
Customer Review…
Dealt with a lovely guy in store and everything was explained thoroughly. Great in-store experience.
4. november 2025
Svar fra Sofology - Cardiff
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Svar fra Sofology - Cardiff
Thank you for sharing your experience at Sofology Cardiff. We're glad you appreciated our polite service and felt no pressure during your visit. Our team aims to create a welcoming environment, and your feedback is encouraging.
We hope to see you again soon for your future furniture needs. If you need anything else, please reach out.
Great products and Great service
We managed to get a bargain on a swivel chair and we were dealt with efficiently and professionally.
We came home and decided to order a 3 seater chaise too!!
Great products with great service. I hope it continues to delivery 😁
2. november 2025
Svar fra Sofology - Cardiff
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
The member of staff was extremely…
The member of staff was extremely helpful and friendly. Gave me all the information I needed to know.
1. november 2025
Svar fra Sofology - Cardiff
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Sofa shopping with the family
Customer service from Phil in your Newport Rd store in Cardiff was exceptional. Very knowledgeable, told us everything we needed to know.
He's doing a great job. Sofa purchased.
1. november 2025
Svar fra Sofology - Cardiff
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Svar fra Sofology - Cardiff
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Eva the sales person was brilliant
Eva the sales person was brilliant, really helpful , efficient and a pleasure to meet.
1. november 2025
Svar fra Sofology - Cardiff
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Philip the sales person was extremely…
Philip the sales person was extremely and patient in helping us to find the right sofa for us
31. oktober 2025
Svar fra Sofology - Cardiff
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Great service from Leigh
We placed an order for a Fitzrovia sofa and love seat. We had previously called into the store so knew which design sofa we wanted but needed some help with dimensions and then the colour choice. Leigh helped us with that and then took his time talking us through the best method of regular sofa care and the features of Sofashield.
We are looking forward to the delivery in 7 weeks time and will then do an update regarding the delivery service.
30. oktober 2025
Svar fra Sofology - Cardiff
Thank you for your feedback! We're thrilled to hear about your positive experience at Sofology Cardiff and that Leigh assisted you with your Fitzrovia sofa and love seat selection. It's great that you found his advice on dimensions, color choices, and sofa care helpful.
We look forward to the delivery of your new furniture and your thoughts on our service. If you have any questions or need assistance, please reach out.
Thank you for choosing Sofology. We hope your new sofa and love seat bring you comfort and joy for years to come.
Found a lovely recliner at a great…
Found a lovely recliner at a great price. Young lady who served us was very helpful and knowledgeable.
29. oktober 2025
Svar fra Sofology - Cardiff
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Svar fra Sofology - Cardiff
Hi there, thank you for taking the time to leave a 5-star review!😊
Way better than the competition and…
Way better than the competition and great service
24. oktober 2025
Svar fra Sofology - Cardiff
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great service
Was great to browse without feeling pressured by the staff. When approached staff they were very helpful and knowledgeable. When we decided what we wanted the member of staff who was Leigh was very friendly and informative went through all our options. Great service would recommend.
25. oktober 2025
Svar fra Sofology - Cardiff
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Extremely knowledgeable sofologist…
Extremely knowledgeable sofologist Phil- gave expert advice and support. I have confidence that I’ve made the right decision with my choice of sofa. He made good suggestions based on my personal preferences. Very happy customer :-)
25. oktober 2025
Svar fra Sofology - Cardiff
Thank you for your wonderful feedback! We're glad Phil provided expert advice and support, helping you feel confident in your sofa choice. It's great to know his suggestions matched your preferences and that you're a happy customer. Your satisfaction is our priority, and your kind words mean a lot. If you have any questions or need assistance, please reach out. Enjoy your new sofa!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.