Very pleased with the sales experience and advice. Pleased also with the standard of the furniture. We managed to find what we were looking for and were able to discuss colours etc. Really good Sales... Vis mer
Selskapet har svart
Beliggenhet
Bytt filialUnit 5b, Cambridge Retail Park, Newmarket Road, CB5 8WR Cambridge, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
In store service was first class. No pressure sales with great advice. Delivery lead time was long but clear comms with efficient service. Bluetooth on sofa is not great, difficult to get rid of lag w... Vis mer
Selskapet har svart
Excellent selections, very helpful staff, and the information provided was detailed and useful. I would recommend them to anyone s the first stop (and I have).
Selskapet har svart
As well as having fabulous sofas on display you have excellent sales team in the names of Gem and Ethan. I started off with Gem who was delightful and offered me coffee and understood my desire to wa... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktopplysninger
Unit 5b, Cambridge Retail Park, Newmarket Road, CB5 8WR, Cambridge, Storbritannia
4,7
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Sofology - Cambridge
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Chilled, friendly and no pressure
The staff were very friendly. I didn’t feel pressured, they weren’t in your face, allowed you to look, try the furniture and then allowed us to approach them which I liked and then have a conversation.
10. juni 2025
Svar fra Sofology - Cambridge
Thank you for your feedback! We're delighted you had a great experience at Sofology Cambridge. Our team strives to create a welcoming atmosphere, and we're pleased you enjoyed browsing our furniture. We appreciate your compliments about our staff and are glad you felt comfortable asking for help.
We look forward to your next visit! If you need anything else, just let us know.
Ethan was great
Ethan was great. Very knowledgeable and throughout the process really clear and professional
Great team
7. juni 2025
Svar fra Sofology - Cambridge
Thank you for sharing your experience!
What a find
What a find, and what a good service. I had to give Sofology in Cambridge a five star review simply because of the excellent service we received. Everything was explained fully to me by Ethan, so there were no surprises when the money discussion came up. Reasonable price and extremely good quality, with the added bonus it was made in Britain.
1. juni 2025
Svar fra Sofology - Cambridge
Thank you so much for taking the time to share your feedback with us!
Gave me information I needed
26. mai 2025
Svar fra Sofology - Cambridge
Thank you for your review! We're glad you found the information you needed during your visit to Sofology Cambridge. Your feedback is important to us, and we're pleased to have met your expectations.
If you have any questions or need further assistance, feel free to reach out. We look forward to welcoming you back!
Svar fra Sofology - Cambridge
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
left alone to browse
26. mai 2025
Svar fra Sofology - Cambridge
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Friendly and helpful
Friendly, helpful,knowledgeable and made the process of ordering quick and easy.
24. mai 2025
Svar fra Sofology - Cambridge
Thank you for your wonderful review! We're glad our friendly and knowledgeable team made your ordering process quick and easy. Your feedback is invaluable, and we appreciate the 5-star rating. If you have any questions or need assistance, feel free to reach out. We look forward to serving you again at Sofology Cambridge.
Comfy and beautiful sofa
Not only did we find the most comfiest sofa today it looks gorgeous too! Ethan was so incredibly helpful. We told him what we were looking for on arrival and he took us straight to the sofa we ended up buying. He didn’t jump on us on arrival, he let us look around and was very professional. Me and my partner often get put off a product usually by salespeople however, Ethan handled us perfectly; he was non-pushy, listened to what we wanted and gave his honest opinion, his customer service is 5* and very knowledgeable on his products carefully going through all the options with us making sure we were 100% happy.
With an arrival time of 5 weeks I didn’t think this was too bad either.
Thanks so much Ethan. Can’t wait for it to arrive.
17. mai 2025
Svar fra Sofology - Cambridge
Hello Abbey,
Thank you for sharing your experience at Sofology Cambridge! We're thrilled you found the perfect sofa that matches your comfort and style.
It's wonderful to hear that Ethan provided excellent service, allowing you to explore at your own pace. We aim to create a welcoming, pressure-free environment, and we're glad his approach resonated with you and your partner.
We're happy the delivery timeline works for you and hope you enjoy your new sofa. If you have any questions, feel free to reach out.
Thanks again for your kind words and for choosing Sofology Cambridge. We look forward to serving you again!
Absolutely fantastic customer service
Absolutely fantastic customer service, from the moment we walked in we felt welcome, we were served by Kahn at Cambridge. We had visited another close by well known sofa shop but chose sofology merely because of the customer service. Kahn helped us find our sofa and put no pressure on us.
Super easy and super simple L. Thank you Kahn.
11. mai 2025
Svar fra Sofology - Cambridge
Thank you for sharing your experience at Sofology
Great service and very knowledgeable…
Great service and very knowledgeable staff can’t wait to get our new armchair now !!
7. mai 2025
Svar fra Sofology - Cambridge
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Svar fra Sofology - Cambridge
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Ethan was very helpful and friendly
Ethan was very helpful and friendly, and we liked that he checked if we'd dealt with someone before, and he explained all the options to us clearly.
4. mai 2025
Svar fra Sofology - Cambridge
Hi there, thank you for your review. Another great review for Ethan, we will make sure to pass this on! Have a nice day.
Fantastic experience purchasing our…
Fantastic experience purchasing our Sofology sofa. Ethan from the Cambridge store was extremely helpful and made the purchase process very straight forward and comfortable. We only had to wait 2 weeks for our sofas to arrive and they’re perfect!
17. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Sofology - Cambridge
Thank you for your feedback! We're glad Ethan provided great service and that your sofas arrived on time.
Your input inspires us to uphold our standards. If you need assistance, feel free to reach out.
Thanks for choosing Sofology Cambridge. Enjoy your new sofas!
A fantastic salesman
A fantastic salesman – no pressure at all and extremely knowledgeable. He went the extra mile by sourcing new samples to match recently displayed furniture. Really appreciated the time and effort!
17. april 2025
Svar fra Sofology - Cambridge
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
The salesman was very knowledgeable and…
The salesman was very knowledgeable and helpful
27. april 2025
Svar fra Sofology - Cambridge
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Great service …
Great service form the guy in the store
So helpful and gave me time to look around the store without pressure
21. april 2025
Svar fra Sofology - Cambridge
Thank you for awarding us 5 stars Mrs Betts
Svar fra Sofology - Cambridge
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Good customer service and making…
Good customer service and making technical advice simple.
18. april 2025
Svar fra Sofology - Cambridge
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
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