The store was well set out and inviting, the staff were friendly and helpful and gave us space and time to consider our choice. Special thanks to Raza at the shop in Brent Cross who was superb and gav... Vis mer
Selskapet har svart
Beliggenhet
Bytt filialUnit A, Brent Cross Retail Park, Tiling Road, NW2 1LS London, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Great experience and great customer service. We visited three times and each time we had the best welcome from Jimmy. On our third visit Ahmed guided us with all necessary advice. Jimmy’s knowledge wa... Vis mer
Selskapet har svart
Lovely lady helped me by Offering lots of options with prices when I told her what I was looking for. Helped me set up account to view everything online. Offered me a hot or cold drink. Talked me... Vis mer
Selskapet har svart
We received outstanding customer service from the team at Sofology Brent Cross. From the moment we entered, we were greeted promptly and looked after by the friendly staff. Their guidance was invalua... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktopplysninger
Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS, London, Storbritannia
4,7
Enestående
3k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The service was professional and…
The service was professional and friendly. We were given clear information on a range of questions and time to consider options.
We ended up buying on the spot!
17. februar 2026
Svar fra Sofology - Brent Cross
Thank you Mr Burton
Svar fra Sofology - Brent Cross
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
All good
All good. Friendly and helpful staff with no heavy sale. Allowed to browse freely.
31. januar 2026
Svar fra Sofology - Brent Cross
Thank you for awarding us 5 stars :-)
Review of buying experience
The staff at Brent Cross took tine to help us match the sofa fabric and colour with the paint and carpet sample we had, and helped us choose the correct sofas to suit our room. At no time did we feel under pressure to buy, and there was no hard sell from the staff.
8. februar 2026
Svar fra Sofology - Brent Cross
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Svar fra Sofology - Brent Cross
Thank you for choosing sofology!
Svar fra Sofology - Brent Cross
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Mariana was excellent in assisting us…
Mariana was excellent in assisting us help choose the entire package for our sofa
6. februar 2026
Svar fra Sofology - Brent Cross
Thank you so much for taking the time to share your experience and for leaving such a positive review about the excellent customer service you received during your visit to Sofology. We’re thrilled to hear that our team provided you with the level of service you deserve, and your feedback truly means a lot to us. Knowing that you had a great experience encourages us to keep delivering the best possible service to all our customers. If you have any further comments or need assistance in the future, please don’t hesitate to reach out. Your support is greatly appreciated! 😊
Great experience detailed information…
Great experience detailed information about my purchase from Mariana
3. februar 2026
Svar fra Sofology - Brent Cross
We are very pleased to hear that you have had a great experience while ordering with us. Thank you for taking the time to give us your feedback. 😊
Lied too when ordering the sofa
Lied too when ordering the sofa, then it takes 3 days to get a response after contacting, while the staff are friendly on the phone there hands are tied unfortunately
21. januar 2026
Svar fra Sofology - Brent Cross
We are sorry to hear that you are unhappy Darren. Please email you details to social.media.complaints@sofology.co.uk and we will take a look into this.
Staff member was very polite and…
Staff member was very polite and friendly. Made sure that I had all the measurements correct and gave me alternatives and explained everything to me in great detail! Very welcoming experience
2. februar 2026
Svar fra Sofology - Brent Cross
Thank you for taking the time to leave a 5-star review!😊
Friendly knowledgeable staff and great looking sofas
I had a great experience here choosing a new sofa. The staff were friendly and I didn’t feel any pressure to buy. Raza introduced himself and then left me to browse alone which was much appreciated. Once I had settled on a sofa, Raza’s knowledge of the product was invaluable and helped me to decide on colour, size etc… in a fraction of the time it would have taken me to decide on my own. I highly recommend the Brent Cross Sofology store. Amazing Sofas and great staff. Thank you Raza!
28. januar 2026
Svar fra Sofology - Brent Cross
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Great experience at Brent Cross…
Great experience at Brent Cross Sofology. Really good selection of sofas and helpful sales people who aren’t pushy.
Jay was really friendly and helpful when it came to placing our order.
Looking forward to receiving our Sofas in due course.
1. februar 2026
Svar fra Sofology - Brent Cross
Thank you for sharing Mrs Rasheed
Extraordinary service
Extraordinary service with an interest in ensuring satisfaction and not just selling a sofa. Definitely recommend talking to Raza
1. februar 2026
Svar fra Sofology - Brent Cross
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Productive visit with ordering Sofa…
It was quite pleasant and informative visit with Mariana. She explained patiently everything and answered all our questions. We placed the order at the end without feeling pressured.
1. februar 2026
Svar fra Sofology - Brent Cross
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Philip was very helpful and honest with…
Philip was very helpful and honest with us regarding our choice of sofas.
31. januar 2026
Svar fra Sofology - Brent Cross
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
If it wasn’t for Raza inwoundlt haven…
If it wasn’t for Raz I wouldn’t have brought from this place he helped me choose the right sofa for my family
31. januar 2026
Svar fra Sofology - Brent Cross
We are please that you found what you were looking for Ikran!
Philip was brilliant
Philip was brilliant, knowledgeable and a lovely person to converse with. He made us at ease and gave us amazing advice. He'll be a loss to the company but he deserves a brilliant retirement. Wish him all the best for the future. Thanks for all of your help.
31. januar 2026
Svar fra Sofology - Brent Cross
Thank you for this amazing review!
Very knowledgable staff we have been…
Very knowledgable staff we have been welcomed and took step by step presentation until we are satisfied
27. januar 2026
Svar fra Sofology - Brent Cross
Thank you for sharing Asha
Good evening
Good evening, I still haven't received my armchairs. Have you been away for three weeks?
26. januar 2026
Svar fra Sofology - Brent Cross
We are pleased that you think so Hamid!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.