rekordbox.com Anmeldelser 12

It's quite simple really.

After years of use being in the DJ game, Pioneer and whatever it portrays itself as nowadays, is sinking rapidly. The software is atrocious currently. If you want to spend premium money on controllers, only to spend 30-40mins pre-practice/rehearsal/mix trying to get rekordbox to sync with your device, then yeah, use this 'industry leader'. Then you have to shut it down, the software says 'not responding' then won't close - force close it, reopen it, then find it still hasn't worked. Then shut it down again and then it finds your device you spent two grand on. Then it won't load the streaming tracks. All this, just to have a 30min mix. Every update is a problem, in the two years I've had my FLX10, I've lost count of glitches, blubs, bugs, erratic behaviour - now since the last update, it doesn't want to say hi to my FLX10 anymore. It's all flagrant cr*p and if I had the time, I'd write them a letter and an invoice for all my money back.

Endless updates. Absolutely zero focus on the user experience, because like every other company that gets to the top somehow, they all do the same thing - absolutely torture their dedicated customer base with endless poor decisions, zero innovation and software that makes you want to kill yourself.

But hey, their hardware costs a bomb because of the accolade and reputation they no longer deserve.

I won't be using Pioneer, or their software anymore. For the love of God, get a new industry leader, because this rubbish is dying fast.

Selbst ein Stern ist noch zu viel. Total unübersichtlich, hängt sich ständig auf. Benötigt ewig um die Lieder zu laden. Stockt beim abspielen der Lieder. Und dies selbst mit einem Rechner, welcher massiv schnell ist, genügend RAM usw. hat.Serato läuft einwandfrei und ohne Probleme.

Warum wurde was Gutes so schlecht gemacht ?!
Traurig !

"Er zijn fouten op uw formulier" maar er wordt niet gezegd wat de fouten zijn zodat je ze niet kunt oplossem. Dáááág Pioner, of Alpha teta of hoe het ook heet.

J’ai suivi les instructions du support pour annuler mon ancien abonnement Core et me réabonner avec une facturation annuelle, dans le seul but de simplifier mon abonnement.

À ma grande surprise, le tarif a quasiment doublé (passage de 14,4 $/mois à 19 €/mois), sans aucune information préalable sur le fait que le plan Core serait supprimé et remplacé par le plan Core + Cloud plus cher.

Le service client m’a piégé en suivant leur procédure, et aujourd’hui je ne peux plus revenir à mon ancien plan ni bénéficier de l’ancien tarif.
Malgré mes relances, aucun geste commercial n’a été proposé pour corriger la situation.

Je déconseille donc de suivre les instructions du support si vous ne voulez pas vous retrouver bloqué avec un abonnement plus cher et sans possibilité de retour.

It’s a shame that they won’t refund my son. Asked so many times. It wouldn’t work, spent 2-3 trying to sort it, couldn’t. Customer service don’t respond, no contact number. Annoying, will now have to go through bank.

Geht gar nicht. Andauernd Totalausfälle und kein Ton mehr. Ohne erkennbaren Grund?! Kennt Multitasking scheinbar nicht und kommt mit wechselnden Fenstern nicht zurecht. So schade, denn denn grundlegend könnte diese Software eine richtig gute Basis sein.

Tout simplement un gros doigt d'honneur de la part de rekordbox pour tout ceux qui ont acheté un contrôleur... J'ai acheté une ddj flx 10 et rekordbox est toujours en mode trial... Et bien sûr le système de serial key a été supprimé de sorte qu'en plus avoir acheté un contrôleur a 1500 euros que vous soyez obligé également de payer un abonnement !!!! Heureusement que j'ai serato... Une honte !

As pointed out by the previous review, autorenewal is a major issue, or more to the point, cancellation of trial subscriptions is a nightmare. Again, why or how there is no 'cancel here' facility on the app itself, clearly visible, is odd, and suspicious, given Rekordbox/Pioneer are a global brand. The promise of easy cancellation is an empty one. My very frustrating experience is ongoing and, as yet, unresolved, that after contacting them - with untold difficulties signing in to my own account, and being repeatedly 'booted' and having to re-sign in, then using the online form facility, twice, which, if you don't fill every field, including an uploaded image, refuses to submit, again, with no response whatsoever, not even the usual auto-response acknowledging the submitted query, and via Instagram and Facebook, again, with no replies. Nothing. I'm shocked, to be honest, that a brand with such global reach and influence is able to get away with absolutely non-existent customer services provision, yet remain viable. Still, I will pursue my measly £6 on principle alone. If a hundred thousand people are being fleeced for £6, that's £600 000. DO NOT SUBSCRIBE TO THE 6 DAY iOS APP TRIAL, there's nothing there worth paying for. If I could give them no stars at all, I would, regardless of the good quality of Pioneer's hardware. Terrible.

Much better track content platforms elsewhere but worst aspect is that this is another slimy operator who goes to a lot of effort to hide auto-renewal and makes cancelling an absurd effort.
Update: It's frustrating that the set-up deliberately avoids a simple 'cancel here' option but to be fair Rekordbox at least did process a refund of the unwanted year's subscription.

Kundencenter geht seit Tagen die Bandansage an. -mein Abo wurde nicht aktiviert. Ich rate dringend von Kauf jeglicher Abonenements ab!!