PLDT Anmeldelser 1 324

Worst provider, worst customer support. Sana may bagong provider ng pumasok sa Pilipinas. Ang panget ng services nyo PLDT.

PLDT's customer service sucks. When you call their hotline they make you wait for minutes to hours just to have them tell you it's not their "department" and when you get frustrated, they make you wait even longer. This is why I applied for disconnection. Their services suck, their connection gets solwer over time. As of right now I have been on hold for almost 2hrs.

Literally the WORST wifi and service. always been a slow internet and became worst this week. problematic too.

The most dogshit ISP INTERNATIONALLY these guys might as well operate in the dark ages and I wouldnt be surprised if there was a faster one there.

Customer service is HORRIBLE and the problems are frequent, PLDT IS SO BAD

The woman CSR is unprofessionally laughing while doing Upsales call

We've been using pldt as our internet provider for a couple of years. SOBRANG BAGAL during the pandemic days kaya pumayag kaming ipa-upgrade sa fiber dahil "MAS MABILIS" daw. Nag improve ang bilis ng wifi namin pero ang pagresolve ng mga issues, WALANG NAGBAGO. On time kami palaging magbayad, pero palaging nagkakaissue sa poste namin dito o kung saang lupalop man yan. Tatawag kami at sasabihin wait for technician. 4 days na ang nakakalipas, wala pa rin hahaha. Araw araw daw silang nag-iikot sa area namin...gano ho ba katagal ang pag-ayos nila bawat bahay. Grabe ang perwisyong dala ng ganitong uri ng customer service, may online classes at requirements ho kaming ginagawa. Maski simpleng heads up man lang kung saan yung nadetect niyong may sira na kable o poste ng kuryente hahha. I want this feedback to be formal as much as possible but my sentiments regarding this issue are overflowing.

Vele malen is het internet van PLDT niet beschikbaar in Ulaliman Zone 1 El Salvador City.
Elke keer wordt er beloofd de verbinding te verbeteren,
maar er gebeurd niets.
Denk dat er technisch een heleboel mis is met PLDT.
Iedereen klaagt hier over de slechte verbinding.

Bad customer experience overall. Waiting for a call center agent to pick up a call takes not less than 30-45mins. Repair status is vague and they can't give a definite timeframe for updates. They rarely send SMS updates. Chat agents take too long to respond too and like call center agents, they don't give you a definite timeframe. Even when just calling their hotline, the call options are not optimal.

I advised everyone not to pay your bills at Upper Session Rd PLDT Branch Baguio the security guards treat the customer like a criminal or trash instead of politely informing them of what not to do aside from that they will also make you feel unsafe by staring at you with dagger eyes as if I am stealing or something (OMG I'm just paying my bill these is not even a bank). Aside from these the cashier will take their time moving in a snail pace enjoying the customers torment and smiling wickedly as if they are enjoying seeing their customer wait and wasting their time. Not a good branch Hopefully not all Baguio branch are like these.

fk the company i wanna sue them cant even handle like 5 feet fk the creator of pldt worst internet on earth I HATE U PLDT WISH YOU NEVER EXISTED

Apparently the number 1 internet in the Philippines cannot handle something as simple as being in a discord call while at the same time gaming

PLDT worst customer service ever!!!!!
3 days waiting for a supervisor call back
Customer rep ended chat hndi pa kami tapos magusap
And iba iba ang sagot nila.

Sa iba na kayo kumuha ng provider nio never again PLDT!!!

Such a shame! The internet is not working in the frist day! I think its due to the installation of the cables.

Agent Ranem ended the chat without my permission

Bad customer service providing different information every time you call and promising for the things that will never happen

Very poor service!!!! Very poor connection!!!!
We are paying for nothing, kaya nga kami nag pa kabit ng wifi dahil mahina yung signal pero ending nagpapaload padin kami dahil madalas walang connection. At malala pa here straight 3 days walang wifi! Nag call na kami for customer service pero walang nangyari! Piro ticket ticket!! Ticket!! Pero dina reresolve yung problem. Sa 3 days straight no wifi nagpa load kami sa lahat ng gadget namin for work sobrang hassle mabagal padin tapos napagstos pa kami lalo. Dapat manlang meron compensation sa ganito or deduction manlang sa bills kasi sagabal sa work namin! Parang nagbabayad kami sa inyo para ma stress. Pati customer service nyo walang kwenta!!! Create ticket wala namang nanyare!!!

THIS FREKING WIFI IS SO BAD THAT IT CANT EVEN CONNECT FOR SO LONG AND IT KEEPS DISCONNECTIG worst wifi so far i hope pldt wifi gets shut down

The internet is good and all but, random days, random times, it suddenly gonna go slow and slower. To the point where its like, there's no internet even though there actually is. Everything is good though, keep up the good work but please, fix that.

Our landline is not working always. I just made a complain and they did not attend me completely. Ended our chat without solving my problem. I was so disappointed.

shittiest internet on earth
all those low star reviews of this isp are true
dont bother with these pieces of shits