Absolutely stunning dress. Delivered next day even though I didn’t pay for next day delivery. Amazing value will definitely be purchasing more!
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I had a delay in my order and messaged to ask about it, had such a prompt reply and was actually listened to about the need for my order to come on time for a particular event. Within minutes it was s... Vis mer
Selskapet har svart
Orange Foil Halter Maxi Dress - Exceptional from start to finish! Ordered the dress on Wednesday and it arrived the next day. The dress is fabulous and I will be buying more from you.
Selskapet har svart
Disappointing. I ordered two dresses of the same model, same color, size 14, and both arrived with defective busts. However, since I really liked the design, I ordered one size larger so I could hav... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Needs No Label offers women an extensive array of affordable clothing in current styles, made from quality fabrics. With an emphasis on captivating prints and timeless shapes, we aspire for our designs to become wardrobe staples. We have a clothing obsession. With the possibility to dress up or down, shop our gorgeous prints and feminine silhouettes in sizes 6-18. Our passion lies in empowering women to feel confident, feminine, and beautiful, and NNL is here to elevate your personal narrative!
Kontaktopplysninger
Storbritannia
- customercare@needsnolabel.com
- needsnolabel.com
4,3
Enestående
155 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 90 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I’m trying to return this dress but the…
I’m trying to return this dress but the order number is being rejected. Please send me a QR code so I can return this item.
5. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Needs No Label
Thank you for your feedback. Unfortunately, we’re unable to locate this order or investigate further as no customer name or order number has been provided, and we have not been contacted by you through our customer care team.
We’d be happy to help resolve this—please reach out to our customer support directly with your order details so we can assist you.
Many thanks,
NNL Customer Care
Would have been a 5 but had postage…
Would have been a 5 but had postage deducted even though I bought another dress to replace the returned item and spent £70 pound ??
28. november 2025
Svar fra Needs No Label
Hi Carol,
Thank you for leaving us a 4* review and I’m glad you found another dress you liked!
I just wanted to clarify the postage deduction on your return. The new order wasn’t processed as an exchange, and the original item wasn’t reported as faulty. The replacement dress was also purchased before your return had arrived back with us, so the system treats it as a separate order. For that reason, the standard return postage was applied.
If you have any questions or need help with anything else, we’re always here to help!
Thanks,
NNL Customer Care
Pretty Dresses!
I recently ordered a couple of foil detail dresses from Needs No Label, and I’m really impressed! The quality is great, and the foil detailing is beautiful.
My order was dispatched the same day and arrived really quickly. Overall, I’m really happy and will definitely buy from Needs No Label again.
25. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Needs No Label
Hi Mariko,
Thanks for taking the time to leave us such a positive 5* review and we're so glad you had such a great experience, something we strive for with all our customers!
We hope to see you again soon!
NNL Customer Care
Speedy delivery
Speedy delivery
Love the dress, such a pretty fabric and great design. Very flattering.
28. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Needs No Label
Hi there,
Thank you for your wonderful review! We’re so happy to hear that you love the dress and it’s great to know you found it flattering. We really appreciate your support!
NNL Customer Care
I absolutely love these dresses but…
I absolutely love these dresses but sadly size 12 is too small for me so have to send them back however I have ordered exactly the same in larger size - if there was an orange in size 14 I would buy that too but they only have 18 which is too big
20. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Needs No Label
Hi Ruth,
Thank you so much for your review! We’re delighted to hear you love the dresses, even though the size 12 wasn’t quite right this time. We’re glad you were able to reorder the larger size, and we hope it’s the perfect fit for you.
We understand how disappointing it can be when your preferred colour and size aren’t available — our stock can move quickly, but we’re always updating it. We recommend checking back soon in case the orange becomes available in a size 14.
Thank you again for your support!
NNL Customer Care
Very clear website
Very clear website. Ordered no problem. Good communication. Order arrived within 48 hours. Skirt & top fitted perfect. Christmas outfit sorted. Def shopping here again
29. oktober 2025
Svar fra Needs No Label
Hi Ali,
Thank you so much for your lovely review! We’re delighted to hear that your order arrived quickly and that your skirt and top fit perfectly — sounds like you’re all set for Christmas!
We really appreciate your kind words and look forward to welcoming you back soon.
Many thanks,
NNL Customer Care
Well made dress
Well made dress, perfect fit. The quality is better than some more expensive dresses I tried on at other outlets.
29. oktober 2025
Svar fra Needs No Label
Hi Marie,
Thank you for your wonderful feedback! We’re so happy to hear that you love the fit and quality of your dress — especially that it exceeded your expectations compared to other outlets.
We hope to see you shop with us again soon!
Thanks,
NNL Customer Care
The quality and sizing did not meet my…
The quality and sizing did not meet my expectations. The dress was see through and the UK size 12 was equivalent to a UK size 8.
29. oktober 2025
Svar fra Needs No Label
Hi Patricia,
Thank you for taking the time to share your feedback. We’re really sorry to hear that the dress didn’t meet your expectations. This particular style is one of our bestsellers and is usually very well received, so we’re disappointed to hear it wasn’t the right fit for you.
Please do get in touch with our customer care team at customercare@needsnolabel.com — we’d love to look into this further and help find a solution.
Many thanks,
NNL
The blouse I ordered was with me in…
The blouse I ordered was with me in 48hrs I think it was wonderful, the blouse itself is fab so glad I bought it
29. oktober 2025
Svar fra Needs No Label
Hi Sharon,
Thank you so much for your lovely review! We’re delighted to hear your blouse arrived so quickly and that you love it — we’re so glad you chose to shop with us.
We really appreciate your support and hope to see you again soon!
Thanks,
NNL Customer Care
Absolutely love my jumpsuit
Absolutely love my jumpsuit. Such quick delivery will definitely order again. Thanks Sara Davies for showing us it 😍
29. oktober 2025
Svar fra Needs No Label
Hi Beverley,
Thank you so much for your lovely review! We’re thrilled to hear you love your jumpsuit and that it arrived so quickly.
We really appreciate your support and look forward to welcoming you back again soon!
Many thanks,
NNL Customer Care
Svar fra Needs No Label
Hi Elaine,
Thank you for your order and for sharing your excitement! We can see your parcel was delivered on the third working day after you placed your order, which is within our usual delivery timeframe. We hope your dresses have now arrived safely and that you love them.
If there’s anything else we can help with, please don’t hesitate to contact our customer care team.
Many thanks,
NNL Customer Care
Awful quality
Ordering and delivery really good, quality, AWFUL.
Dresses are so poorly finished. Pity because they’re actually quite nice.
Zip in one is so poorly finished it won’t zip up without so much force as to near rip the fabric. Just poor quality construction.
31. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Needs No Label
Hi Philippa,
Thank you for taking the time to share your feedback. We’re really sorry to hear that the dresses didn’t meet your expectations in terms of quality and construction. This is certainly not the experience we want for our customers.
Please reach out to our customer care team at customercare@needsnolabel.com — we’d like to look into this for you and help resolve the issue. Your feedback is very important and helps us improve.
Many thanks,
NNL
Beautiful dress and very quick…
Beautiful dress and very quick delivery. Unfortunately it's too small but will order again
19. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Needs No Label
Hi Alison,
Thank you for leaving us such a lovely review and we’re so glad you’ll be shopping with us again!
Many thanks,
NNL Customer Care
Probably not a good idea to send an…
Probably not a good idea to send an email asking how you have done when the goods haven't arrived yet...
6. oktober 2025
Svar fra Needs No Label
We are sorry to hear about your recent experience and completely understand your frustration. We can see how disappointing it must have been to receive an email regarding feedback on an order that had not yet arrived.
Following review, it appears that your original parcel was unfortunately lost in transit with the courier. Our Customer Care team had to conduct a full investigation into the matter. Once the loss was confirmed, a replacement dress was dispatched on a Next Day delivery.
We really appreciate you taking the time to leave feedback, as it helps us improve and ensure situations like this are handled better in future. We hope your new order arrives safely and you love your new dress.
Thank you again for your patience and understanding.
NNL Customer Care
As good service very nice dresses for…
As good service very nice dresses for my cruise. So good had two dresses fit beautifully. Good company many thanks
1. oktober 2025
Svar fra Needs No Label
Hi Joan,
We’re so pleased that you love our product and hope you feel amazing in them on your cruise! Thank you for taking the time to write a review!
Many thanks,
NNL Customer Care
I ordered dresses but unfortunately…
I ordered dresses but unfortunately they did not suit me, so I returned them, eventually I had a refund but it was pending in PayPal for over a week and then it defaulted, I contacted customer services last Thursday and they came back to me that day to say they would contact the tech team as they were not aware of the issue and to be rest assured that it would be sorted asap, nothing happened I then emailed again yesterday and they came back to me this morning, I asked for this to be sorted by the end of the day and heard nothing and still £181.13 short, I will also contact PayPal as this has not been resolved, I find the whole situation very strange
18. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Needs No Label
Hi Jo,
Thank you for your review, and we're truly sorry for the frustration and delay you've experienced with your refund.
We did encounter a technical issue with PayPal that affected the processing of some refunds, including yours. Unfortunately, this led to your refund being delayed and showing as pending for longer than it should have. Please rest assured this was not intentional, and we completely understand how concerning and inconvenient this has been.
Our team was in constant contact with PayPal to resolve the issue, and I'm glad you have now received your refund. We’re also taking this matter seriously to ensure it doesn’t happen again.
We truly appreciate your patience and are very sorry for the trouble this has caused.
Many thanks,
NNL Customer Care
Svar fra Needs No Label
Hi Vanessa,
We are so pleased that you have had such a great experience shopping with us and hope to see you again soon!
Thanks,
NNL Customer Care
Svar fra Needs No Label
Hi Paula,
Thanks for taking the time to leave us a 5* review, we really appreciate it and hope to see you again soon!
Thanks,
NNL Customer Care
Really love this brand
Really love this brand. I’ve had so many pieces from here now and the quality never fails! Such perfect pieces that I can rewear time and time again. I most recently purchased the black Bardot midi dress and it’s just a perfect LBD!!!
13. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Needs No Label
Hi Kirsty,
We are so pleased to become a brand that you love and really appreciate you taking the time to leave this review. Enjoy your NNL pieces!
Many thanks,
NNL Customer Care
Gorgeous two piece
Gorgeous two piece, something in my wardrobe I will reach for again and again!
22. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Needs No Label
Hi Carys,
We are so pleased to have provided you a staple co-ord in your wardrobe, this is always our aim!
We hope to see you again soon!
Many thanks,
NNL Customer Care
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