Frank was very helpful and communication was great. Unfortunatly my ordeer was out of stock. I called frank and he immediatly issued a full refund. I will be dealing with this mob now. Honesty is EVER... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I would like to thank Frank the muzicman legend from Muzic Man Australia online ,he not only sorted a bad day into a YES DAY,But he perfectly matched my request list of needs to the quality of the... Vis mer
DO NOT BUY FROM THIS SELLER Bought a guitar for my son for Christmas and Frank never sent it. After two weeks I had to chase it up and collect myself from his wholesaler Jade Australia in Heidelberg... Vis mer
Selskapet har svart
I am extremely disappointed with muzicman. I did an online purchase of a Yamaha keyboard from them. It's been two months now and I am yet to receive it. Despite multiple attempts to contact them v... Vis mer
3,1
Middels
275 anmeldelser
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great service, great product.
Could not get the case I originally wanted so Frank went out of his way to get me another. Very happy with the Banjo hard case I received. ARMOUR by name and quality.
19. juni 2023
I was very impressed the customer…
I was very impressed the customer service, especially in regard to the level of knowledge and experience Frank displayed. He went out of his way to help me, and was very professional. Thankyou so much!
29. august 2023
Quality piano cover bag
Quality piano cover bag, only thing that was disappointing was that it was quite wide and didn't fit piano snugly.
5. august 2023
Prompt service
Chat box confirmed reason for need to alter order request so could modify and complete purchase.
13. august 2023
Great customer service fast delivery
14. august 2023
Do they even check online orders?
The website was initially difficult to navigate, however the online chat function was good to help me find what I was looking for. This means that someone was aware that I was placing an order.
After this though, my order sat in limbo and wasn't shipped, with no information, for more than a week. When I contacted them they said that they would ship it that afternoon, but it seems suspect to me that they were coincidentally shipping it the same day I contacted them after a week of nothing.
2. august 2023
Quick and professional customer service
I was looking for a music stand and contacted Frank at Muzic Man. He was prompt, professional and gave quick service. Stand looks great too!
9. august 2023
Didn’t receive the order item and…
Didn’t receive the order item and called customer support not one help, it is a scam website
30. juli 2023
Svar fra muzicman.com.au
Hi Kate, We have responded, And you need to give people time to find out what's going on. We are not here to scam anyone and you shouldn't defame a business unless you have facts. This is very disappointing as you have had response from the team and me myself. We do not take money of people and if we cannot supply the goods we will refund you in accordance to Australian Retail law. we would appreciate you taking down that out site is a scam. As you can see the reviews over 90% are 5 star reviews
Muzic Man Australia
Svar fra muzicman.com.au
Thank you Chris
Product purchased on 25th of July
Product purchased on 25th of July. No indication of postage date. Assumed product was in stock. It isnow the 8th of August and still no indication.
24. juli 2023
Svar fra muzicman.com.au
Goods were posted accordingly and we did email you to advise that it would take approx 4-5 days before the item left. Please check you r spam folder
Thanks
Muzic Man Aus
Great for ALL Your Music Needs!
A great company and service for all your music needs, I highly recommend them.
9. juli 2023
Svar fra muzicman.com.au
Thank you MG
This seller has good gear at a good…
This seller has good gear at a good price. This tin whistle is great. My daughter loved it.
1. juli 2023
Svar fra muzicman.com.au
tHANK YOU mARK
Chinrest arrived and fit the picture…
Chinrest arrived and fit the picture description, it also came with a chinrest key which was handy!
8. juli 2023
Svar fra muzicman.com.au
Thank you Ingram
Svar fra muzicman.com.au
Thank you Ingram
Good delivery time
5. juli 2023
Keep up the good work
Keep up the good work. Metronome was easy to get working and assists in my rhythm on the keyboard.
1. juli 2023
Postage was far too slow
Postage was far too slow. Good old Aust Post managed to send it to the wrong sorting facility which didn't help, but even so, we placed the order on 16 June and received it today, 7 July.
15. juni 2023
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