I made an order and received a confirmation email on May 7 2026. Since then the status has shown "we are preparing your order". I waited for 10 days before contacting them by email & received a emai... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
There is literally (and I use literally, well, LITERALLY) no customer service. We ordered several minisplit systems from minisplitsystemsdirect.com. Needed to change the order after sending, which t... Vis mer
I've had great experiences with Goodman products and their support over the years, and this was my first time using a mini-split. My research showed that only a few manufacturers produce these under v... Vis mer
The shipping company dropped the ball, had to got and pick up at terminal. Everything went great on the install, had an electrical problem but ended up being the priority contactor for generator switc... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
At MINI SPLIT SYSTEMS DIRECT, we pride ourselves on providing our customers with superior customer service. Our highly trained product experts are always available to provide valuable information on our products, which range from heating and cooling ductless mini splits to all the accessories needed, and ensure you make the best choice for your needs. In this ever-changing economy, it’s important to trust that certain some things will remain constant. At MINI SPLIT SYSTEMS DIRECT, we have always made it our goal to provide great products at great prices. Our talented staff of product experts are ready to answer any questions you might have. MINI SPLIT SYSTEMS DIRECT Highlights: Customer Satisfaction is our Priority Custom Quotes & Bulk Discounts Professionally Trained Products Experts Top-Rated Customer Support Over 50 Shipping Locations Most On-Hand Inventory MINI SPLIT SYSTEMS DIRECT was founded to service customers who want to better their environment with the latest technologies at reasonable prices. Our team is driven to offer products that focus on the core values that we believe in: ultimate home comfort, indoor air quality, and energy efficiency. From product selection to testing, everything featured on MINI SPLIT SYSTEMS DIRECT is handpicked with one goal in mind: improving the comfort and efficiency of your home. We are a passionate group of professionals who work hard and take pride in providing to you and all our customers the highest level of care. We look forward to making your home a more comfortable place.
Kontaktopplysninger
405 W Greenlawn Ave #G11 #418, 48910, Lansing, USA
- 8003154345
- info@minisplitsystemsdirect.com
- minisplitsystemsdirect.com
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I have no complaints
I have no complaints, price was good, and it arrived when you said it would.
I use them now for one Month
I use them now for one Month. All perfect, no problems. Great customer service.
Such a good Company and the prices they…
Such a good Company and the prices they offer are fantastic. The shipping was really fast too.
I purchased two of your Goodman…
I purchased two of your Goodman e-series 18,000 BTU units, I'm a contractor, your price was a bit cheaper then the competition so I bought from you, it also came with the free wall mount brackets and I liked you guys had more line set options. Great service.
I bought stealth 5 ton heatpump along with 5ton airhandler
It's a rebranded gree flexx and working like pro. I dont know how long this last but so far so good. My local HVAC want around 15k and I bought it like 4k and paid 2k labor install from local HVAC company. It's a win win.
Great unit!
I bought this too cool my thousand foot home and it does an exceptional job! Unit is super quiet and does a phenomenal job.
Purchase
Great company. Product was at a great price with fast shipping. They even made sure it would fit my new system. Customer service was excellent.
AciQ 3 Ton 15.2 SEER2
Shipping was fast, Jonathan answered all my questions regarding my unit, got it installed over the weekend, unit is working assume would highly recommend
Excellent product, well-built quality
I've had great experiences with Goodman products and their support over the years, and this was my first time using a mini-split. My research showed that only a few manufacturers produce these under various brand names. When I learned that Daikin, a top-quality brand, had acquired Goodman, choosing this unit was easy. The unit met my expectations, it's simple, without a fancy digital display. The airflow can be manually adjusted side-to-side and automatically up and down. The units are branded as Daikin and made in Malaysia. I would definitely buy these again!
Wonderful co
Had great service and unit arrived in great shape. Installation went smooth and is running great saving electricity.
Items worked very well
Items worked very well, performed as designed.
12,000 Goodman mini split
I installed the unit a few days ago and it cools the room quietly. My wife didn't even notice it was on. I also set up a larger 18,000 Goodman mini-split for the living room and kitchen, and it's working perfectly. Replacing an old Goodman system freed up a 60-amp breaker, so now I run three units with 20 amps each. I saved my installing them myself.
I ordered a battery from them
I ordered a battery from them. It was suppost to be in stock. I called and emailed them they said in stock, so I ordered. A week later no shippment! Call and canceled order. They canceled the order but no refund! I am still tring to get my money. I have tried email,messages on their site several times. Tried calling left messages NO response. Do not buy from them SCAM.
I too ordered online and they canceled it
I too ordered online, everything was in stock, 1 week later they canceled my order stating the couldn't find a carrier to deliver to me in Southern California, I'm sure they just couldn't find one that was cheap enough, so they just cancel your order, horrible business practice, I will definitely let people know to stay away and buy elsewhere.
Canceled Order. Wasnt told they couldnt deliver anywhere near the time stated on the site.
Ordered on 7/14. Was told on 7/17 it would be shipped in 2-3 days and arrive 2-7 days later.
On 7/18 got an email stating it was on the way and I was given tracking numbers.
After 5 days UPS still does dot have unit.
Emailed on 7/23 and was told its on back order and was told "It will be a few weeks"
Why wasn't I informed it was on back order? How long was I going to have to wait till you informed me you couldn't deliver anywhere near the time you advertise?
Canceled order..Lost my future business...
Liers
Ordered a split ac unit from mini-split systems direct on July 15. estimated del time was 5-7 days then told on the day of delivery it will be del. end of August.... They Lied !!!!! canceled order !!!!!
I ordered an item from the website
I ordered an item from the website. 3 days later I got an email stating it was out of stock .. even though it was still listed for sale on the website and at the same price I paid.
I called their number twice a day for a week and never got a call back. I emailed every day and never got a reply.
This is classic bait and switch or it's just fraud. either way, I advise people to use caution when doing business with minisplitsystemsdirect
I went with you because you had the…
I went with you because you had the best prices, communication was awesome, in fact the best, fast responses by both email and text message and you always picked up the phone. This is how more companies need to be but unfortunately, times are different. Thank you Mini Split Systems Direct for a nice experience, I will refer you to family and friends.
I am finally writing this review…
I am finally writing this review because our ac was damaged due to the recent tornados, and we could not afford a whole new system, well, it was quite a surprise when I found out the extended warranty (CPS) mini split systems direct provides covered all the damages. I gotta say I am both super happy and relived, thank you guys.
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