Genuinely the absolute Dons of Customer Service! Not only are the range and prices great, but the delivery crew couldn't be more helpful, professional and thoughtful. To top it off I made a schoolgirl... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The delivery came a day earlier than expected, so I wasn't home when it turned up, but the delivery driver phoned me and we talked through where to drop it, and he done it without having any problems.... Vis mer
Drivers very helpful & always give me call to find out where we are where we would like our soil delivery to be placed.
Fantastic as always, the delivery drivers (Carl & Tom) are so helpful and don’t rush you, great service I even changed my order on the day without any issue. Cannot recommend enough
Informasjon om virksomheten
- Byggevareforhandler
- Forhandler av fekteutstyr
- Forhandler av produkter for landskapsforming
- Trelastforhandler
- Fargehandel
Opplysningene stammer fra ulike eksterne kilder
Order building, timber and garden supplies online today for delivery to the Rugby area at Melbros Building Supplies - a family-run independent builders' merchant since 1985.
Kontaktopplysninger
Melbros House, Great Central Way, CV21 3XH, Rugby, Storbritannia
- 01788 866945
- sales@melbros.com
- melbros.com
4,9
Enestående
1k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Happy and helpful delivery drivers
Happy and helpful delivery drivers. Produc came as advertised and did the job as expected.
Would buy again.
28. mai 2025
Easy to order and fast delivery and…
Easy to order and fast delivery and great products for a brilliant price! Highly recommend!
26. april 2025
Delivery
they are not serious, on the website they show you that there is free delivery in certain areas, and then they call you to tell you that it actually costs £40 delivery....the most horrible experience, I do not recommend...
17. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Melbros Building Supplies
We always appreciate feedback but in this case we think this is a little unfair and melodramatic!
We try to make our delivery zones as clear as possible with maps and details at the basket and checkout pages as well as our delivery page. We're sorry that unfortunately your order was a good way outside of our free delivery zone and indeed just outside of our normal paid delivery zone. We made a polite phone call to make you aware that you could pay a delivery charge on this occasion or cancel the order for a full refund.
In this case we don't feel we could do any more.
Calling it "the most horrible experience" though? We'll just put that down as a bit of a histrionic outburst which we will forgive.
We are sorry though that you were upset about the order not going as expected and hope you managed to source the sand more locally.
Brilliant easy and all staff really…
Brilliant easy and all staff really helpful..thank you
29. mars 2025
First class rapid service!!!!
2 hours from ordering online to receiving the goods.
Kept informed and slight discrepancy was quickly resolved
29. mars 2025
Ordered half a ton of gravel
Ordered half a ton of gravel, paid for it and chose a delivery date - only to be told on the day of delivery my address was too far away. Surely this should have been made clear at the time of purchasing?
28. mars 2025
Svar fra Melbros Building Supplies
Please accept our apologies for your inconvenience. Unfortunately you are in Hereford well outside of our normal delivery zone. We do try to make our delivery zones clear on our checkout and delivery information pages to prevent this but sometimes we appreciate you may not always see our delivery maps. Of course we would aim to tell someone in your situation that the order won't be coming and issue a full refund as soon as possible but on this occassion your order got missed for processing which we're sorry about and we didn't inform you until you were expecting your delivery.
We are always looking at ways to improve our ordering process and your feedback is appreciated.
Ordered in the evening
Ordered in the evening, delivered next day before lunch….brilliant service
28. mars 2025
Fence experience
This is the second time I have ordered fencing etc and both times they were delivered promptly. The delivery men were lovely and very helpful. No complaints at all.
26. mars 2025
Great
Great, order the wood online two days later it arrives, informed before it arrives what more could you ask for
Many thanks
26. mars 2025
Really excellent service
Really excellent service, they confirmed by phone as I had ordered a different panel colour to ensure it was what I wanted. My error but it was corrected by great customer service. Thank you Melbros
25. mars 2025
Just ask for Chris....thanks for your…
Just ask for Chris....thanks for your advice and experience Chris.
Super easy to deal with, great stock, local delivery in Rugby.
Cheers
27. mars 2025
Anmeldelse skrevet uten oppfordring
Excellent service
Fast delivery. Very helpful driver who placed the bags down the drive. Good quality materials at competitive price.
3. mars 2025
Great service
26. februar 2025
Delivery was fine
Delivery was fine, but the 10 PAR boards i received weren't very good quality at all (knot holes on a couple of edges and rough edges on few more.
25. februar 2025
Svar fra Melbros Building Supplies
We're sorry that the product wasn't up to the expected quality. Timber is a natural product and sometimes this can slip through the quality control net but if we have a chance to swap it out we will. After reaching out to you we know you were under time constraints to use the material but we hope to see you again soon.
Excellent Customer Service
This company has a good list of stock but it’s their excellent customer service that marks them out from their competition.
Always helpful, friendly and flexible they will do whatever they can to meet the required delivery schedule with excellent communication throughout. Special mention for the delivery drivers who are always really polite , cheerful and helpful.
3. mars 2025
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.