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Maui Motorhome Rentals - Perth Anmeldelser 

50
TrustScore 4 av 5

4,0

Beliggenhet

Bytt filial

2 Redcliffe Road, 6104 Redcliffe, Western Australia, AU


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Motor home has all you need for an amazing camping trip in particular with children, great layout, easy to drive around and also great for colder months with rainy weather. Spacious inside, comfortabl... Vis mer

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Vurdert til 2 av 5 stjerner

The staff is friendly. A major problem is we called the road-side assistance hotline multiple times when our car needed emergency towing, but it was never answered. We had to call a tow truck ourselve... Vis mer

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Vurdert til 5 av 5 stjerner

The Maui Perth office customer service was exceptional!! Friendly, helpful and great recommendations including an insurance upgrade to include windscreen protection, which we ended up needing, so they... Vis mer

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Vurdert til 5 av 5 stjerner

We thoroughly enjoyed our first MotorHome holiday. We spent 3 weeks travelling WA and everything we needed was available in the van. The team at Maui were very responsive to any questions or suppor... Vis mer

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Informasjon om virksomheten

  1. Bobilutleie

Skrevet av virksomheten

For travellers who seek nothing less than exceptional, maui is the ultimate choice.​ Our signature motorhome brand boasts the newest and most sophisticated fully self-contained motorhomes, enabling guests to explore endlessly, rest easy and travel in style. We don’t just rent motorhomes, we design, build, live and breathe them. maui motorhomes are guaranteed under 2 years on the road, and 'maui elite' is the newest of the new, with under one year on the road. All maui motorhomes in Australia and New Zealand feature the comforts of home with a full bathroom with toilet and shower and a fully equipped kitchen featuring a gas stove, fridge, and microwave. With comfortable beds and clever interior design, there’s plenty of space for everyone to unwind. Whether you're chasing coastlines, exploring countryside, or embarking on the ultimate family adventure, a maui motorhome gives you room to relax, room to move, and room to make memories.


Kontaktopplysninger

  • 2 Redcliffe Road, 6104, Redcliffe, Western Australia, Australia

  • 1800 827 821

4,0

Bra

TrustScore 4 av 5

50 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,0

Alle anmeldelser

(50)

368 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 3 av 5 stjerner

I purchased the extra outdoor table and…

I purchased the extra outdoor table and chairs, when we arrived at our campsite neither of the chairs were usable and completely broken. When I returned the vehicle I wasn’t offered a discount or refund for the products being unusable.

7. april 2026
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Svar fra Maui Motorhome Rentals - Perth

Hi Nadia, we are so sorry the quality of the camping chairs was not up to our standards. I have passed this on to the team to ensure all camping equipment is checked pre-hire. Thank you for letting us know. We hope the rest of your holiday went well.

Vurdert til 4 av 5 stjerner

Doable but picking the van is slow

It was our first time with this type of hire in Australia. Previously we hired a bigger Van in NZ. Both have been fine although the bigger van was more comfortable. We did pre check in but the waiting room was full and we still waited 2 hrs before we could head off. The staff were nice but there was a family waiting with 4 little children one in nappies we offered them our spot the staff were very forceful stating they had to wait which was a bit unfair. When we dropped off the van it was heaps quicker maybe because we bought all of the up sales.

7. april 2026
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Svar fra Maui Motorhome Rentals - Perth

Thanks for your review Roderick. It was very kind of you to offer you place in the queue at pick-up to the family with little children. Thank you.

Vurdert til 5 av 5 stjerner

Great service

Great service, cars campers well maintained.

9. april 2026
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Svar fra Maui Motorhome Rentals - Perth

Thanks Michal!

Vurdert til 3 av 5 stjerner

Overall

Overall, the campervan trip itself was enjoyable. However, the pickup process on the first day was quite disappointing as it took three hours to get our vehicle.
Despite having completed the online check-in, we were repeatedly told the van was "still being prepared" after our initial consultation. We had to watch other groups who arrived much later than us depart while we continued to wait.
When we pointed out that we had been waiting for an hour and 40 minutes, one staff member rudely replied, “It hasn’t even been two hours yet, what’s the big deal?” While most of the staff were friendly, this particular individual was consistently disrespectful throughout the process.
It took another hour and a half after that incident for the van to finally be ready. The staff explained there were many things to check, but we later discovered that one of the camping chairs we ordered was missing, and we had to purchase one ourselves.
I understand it was a busy day and delays can happen. However, we should have been informed in advance if the wait was going to be 2-3 hours. This delay completely disrupted our itinerary for the first day.
That said, I would like to express my gratitude to the rest of the staff, as everyone except that one individual was very kind and helpful.

22. mars 2026
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Svar fra Maui Motorhome Rentals - Perth

We appreciate you sharing your experience. We're sorry the pickup process was lengthy, and you felt that a staff member was unhelpful. We'll address this internally to improve our service and communication. We regret the missing chair and the disruption to your plans. We're glad the rest of our team was helpful.

Vurdert til 3 av 5 stjerner

Went on trip and noticed only two camp…

Went on trip and noticed only two camp chairs (we booked 4) and dirty dishes - not pleasant.

27. mars 2026
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Svar fra Maui Motorhome Rentals - Perth

Hi Dragan, we are so sorry to hear this motorhome was not prepared as it should have been. This is not the standard we aim for. We appreciate you letting us know so we can be sure to tighten up our pre-hire checks. We hope that despite this, you still had a lovely trip.

Vurdert til 4 av 5 stjerner

Maui vehicle was excellent with pick up process a little disappointing.

The process of picking up the vehicle, despite previous completion of all rental documentation, was laborious taking some 2 1/2 hours. When a staff member finally became available, the process was then fairly rushed as time was ticking on in the day and others were waiting like us for attention. It is advisable to arrive very early to get in the queue.

25. mars 2026
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Svar fra Maui Motorhome Rentals - Perth

Thanks for your review Peter. We appreciate your feedback and are sorry to hear that the wait time at pick-up wasn’t as smooth as it should have been. We’re always looking for ways to improve our service and reduce delays, and your input helps us do just that. Thank you for sharing your experience—we hope the rest of your trip went well.

Vurdert til 3 av 5 stjerner

motorhome was in unsatisfactory condition.

Motorhome had an unexpected bad maintenance status, event if maui knew, that we will be on the road for 30 days. House battery was down after 90 minutes, also after loading some nights.

19. mars 2026
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Svar fra Maui Motorhome Rentals - Perth

Thank you for sharing your feedback. We are sincerely sorry to hear that certain aspects of your rental experience didn't meet your, or our, expectations regarding the vehicle quality and equipment. We aim for all of our motorhomes to meet the high standards we strive to uphold. We will pass on your feedback to the pre-hire team.

Vurdert til 5 av 5 stjerner

Our 3-night

Our 3-night, 4-day motorhome trip was an amazing experience for our family.
The Milky Way at night, the barbecue, and the comfortable sleeping arrangements made the trip truly memorable.
The vehicle performed very well, and it was easy to drive.
It runs on diesel, and with a full tank, you can travel up to around 750 km.
If you plan to explore more remote areas, we recommend adding a cleaning pack and a fuel pack.

21. mars 2026
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Svar fra Maui Motorhome Rentals - Perth

This is so great to hear Paul! It sounds like your family had an amazing holiday! Thank you so much for sharing your experience with us.

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