Rooster  Anmeldelser 601

TrustScore 4 av 5

4,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Amazing experience all ways so quick and effective when contacting anyone on the support help line chat. Everything is done with care and attention and for someone who suffers severe anxiety and is un... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

The app is worth its use, it saved my £200 on my insurance, it easy to use and looks at how you drive to save you money. The whole process was so easy, just bare in mind it takes time to monitor your... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Thoroughly impressed with the process so far, although the test drive period was a little long (probably because I don’t drive every day). It all pays off in the end though and managed to achieve a de... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

The drive tracking was good, though didn't always get it right when I was a passenger in someone else's car. The quote was competitive and provided all I needed. Would have been 5* but unfortunately... Vis mer

Informasjon om virksomheten

  1. Forsikringsselskap
  2. Biltransportservice

Skrevet av virksomheten

Rooster helps safe drivers save money on car insurance, fuel, mot’s, repairs, parking and more. Download. Drive. Save


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

601 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Easy to navigate

Easy to navigate, helpful.

28. januar 2025
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Svar fra Rooster

Great to hear you're finding the app useful and simple to use. Thanks for your positive feedback.

Vurdert til 2 av 5 stjerner

Bit of a waste of time really.

Bit of a waste of time really.
My quote was £200 more than comparison sites

22. januar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Rooster

Hi Matt, I'm sorry to hear we haven't been able to offer you a more competitive quote. We are not always the cheapest as we base prices predominantly on your test drive results. However, please reach out to our customer service team on Live Chat via the app to see if there's anything more we can do for you. Thanks.

Vurdert til 1 av 5 stjerner

It was advertised as an insurer…

It was advertised as an insurer depending on performance not who u are …good luck getting quoted

16. januar 2025
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Svar fra Rooster

Hi, thanks for your message. We can see you recently signed up to complete our test drive, however looking at your details, you have not met some of our criteria. You can continue with the test drive as your driving results are valid for 18 months, so hopefully we can offer you a competitive quote in the future. Thanks for giving Rooster a go. 👍

Vurdert til 1 av 5 stjerner

I would advise others to carefully…

I would advise others to carefully consider before engaging with this company. My experience was disappointing. Despite driving for 15 years with a clean record—no accidents or claims during that time—I was refused after driving for two weeks. The outcome was negative, and my time felt wasted.

If you're considering this company, I suggest exercising caution and protecting your personal data. Based on my experience, it may not be worth the effort.

8. januar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Rooster

Dear Abid, many thanks for completing out test drive. As we explained in our Live Chat, we are unable to offer you a quote. Many thanks for giving us a go and best of luck with finding another insurer who can offer you a competitive quote.

Vurdert til 5 av 5 stjerner

Very Helpful!!!

Jack was great, he was able to help me out when the system was glitching and went above and beyond to make sure I had a good quote and it was all fixed. Thanks jack keep up the good work lad.

12. desember 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Rooster

Thank you so much for your kind feedback. Jack is a very valued member of our team, and all positive comments are much appreciated. We hope your quote is competitive enough for you and if there's anything else you need please come on our Live Chat again.

Vurdert til 1 av 5 stjerner

Look elsewhere if you drive anything above 2 litres

So I decided to do the test drive with Rooster to hopefully find a good quote but my active policy was almost up, so I decided to contact someone from Rooster to see if I could get my quote early. The response I got from them was

“Sadly it looks like we would be unable to offer coverage on this occasion, sadly the underwriters have rejected based on the vehicle”.
Bear in mind the vehicle was a BMW 3 Series that has a 2-litre engine.
So the moral of the story is if you drive anything above 2 litres at 20 please don’t waste your time doing roosters test drive, Look elsewhere.

16. november 2024
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Svar fra Rooster

Hi, I am sorry we were not able to offer you a quote for your vehicle. Please come back to us if any of your details change and we will review your quote. Your test drive is valid for 18 months. Many thanks for your interest in Rooster and for giving us a go.

Vurdert til 1 av 5 stjerner

Time waste

They just want you to download the app is no helpful
Is a waste of time

17. november 2024
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Svar fra Rooster

Hi Wasaq, we have just sent you a quote so please contact customer service on live chat if you have not received it. Many thanks Team Rooster

Vurdert til 5 av 5 stjerner

Very good insurance company gave me…

Very good insurance company gave me good quote couldn’t fault them and the customer service is very good as well. I did my insurance for the wrong date and within half an hour they’ve got it sorted couldn’t them would recommend.

2. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Rooster

Hi Harry, many thanks for your review. We're delighted to have been able to offer you a competitive quote and great to hear you've had a positive customer service experience with us. Please come on our Live Chat if there's anything else we can do to help you manage your policy.

Vurdert til 5 av 5 stjerner

Absolutely great prices nice and easy…

Absolutely great prices nice and easy to do and set up great service

1. oktober 2024
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Svar fra Rooster

Hi Simon, thanks for your positive review. We're pleased to hear we've been able to help you with your insurance this year. If there's anything you need please come on our Live Chat via the app.

Vurdert til 1 av 5 stjerner

The app has been reviewing my driving…

The app has been reviewing my driving data for 2 months and not given a single quote pointless even doing it

11. juni 2024
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Svar fra Rooster

Dear Jack, unfortunately we were not able to offer you a quote due to not meeting our minimum requirements. You can see a summary of your driving score within the app & you should have already received an email confirming that sadly we can't offer you anything. Thanks for giving Rooster a go.

Vurdert til 1 av 5 stjerner

Disappointed

Decided to ask before the 3 week test drive whether you would insure my car afterwards. You said you wouldn't. You should say at the beginning that you don't insure performance cars despite the quality of driving. It clearly has nothing to do with the standard of driving as I've been through many advanced driving courses, Misleading.

16. august 2024
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Svar fra Rooster

Hi Nicola, we make it very clear on the sign up page that we have additional restrictions on some vehicles, so we're sorry you missed this. All driving data is valid for 18 months, so if we can't offer a quote initially, if a customer changes their vehicle they can come back to us. Thanks for considering Rooster.

Vurdert til 1 av 5 stjerner

A complete waste of time: Don’t bother—they just want your data, not to insure you

You sign up, enter all your details, spend 2 weeks doing their test, get a good score, only to be told their underwriters won’t insure you! Absolute waste of time and god knows what they do with your data — probably sell it on.

29. juli 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Rooster

I am sorry we were not able to offer you a quote. Sadly we do have a number of restrictions in place, however your test drive is valid for 18 months, so if any of your details change please come back to us.

Vurdert til 1 av 5 stjerner

If it's too good to be true - it is.

Went through all the rest drive and little hoops.
Moral of the story - if it sounds too good to be true, it definitely is.
They ask you for details before your test drive, lead you into a false hope, provide you with a quote, and then take it back and say you can't have that quote due to details you disclosed earlier.

I completed my test drive, informed them that I had an SP50 from over a year ago.
(Doing 56 in a temporary 50 on a motorway. Not even real speeding but hey-ho"
Got through to the quote, looked pretty good, but not great, so asked if they could do better on the price, and they did!

Until I wanted to know what changes would be made to the cost after providing proof of two years no claims.

They then sent me a message stating "we can't insure you because of your conviction"
Which they knew about, BEFORE giving me a quote.

Stop giving people quotes and then snatching the back because your system is flawed, and fail to do anything about it.
Stop leading people on and providing them with a false sense of security.

Do better

23. juli 2024
Anmeldelse skrevet uten oppfordring
Logoen til Rooster

Svar fra Rooster

Hi Alissa, unfortunately we were not able to offer you a quote. Your initial quote was indicative until you confirmed all of your details. Thanks for giving Rooster a go, and again sorry we couldn't help.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv