Really poor experience with no communication from Hurr customer service or the dress provider. Requested and paid for a dress with dates selected shown available. Completed ID checks and have received... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Really poor experience with no communication from Hurr customer service or the dress provider. Requested and paid for a dress with dates selected shown available. Completed ID checks and have received... Vis mer
Selskapet har svart
Great service, delivered right on time, and everybody loved it. The dress was such an icebreaker — it became a real conversation starter, and so many people came up to speak to me because of it. I... Vis mer
I’ve used Hurr a few times over the past few years and it’s been an invaluable resource for event dressing in a sustainable way. The peer to peer system works well and lenders are typically very respo... Vis mer
Selskapet har svart
I used Hurr to rent a designer handbag for my wedding day and loved it. I then recently rented a dress for attending a wedding. The process was really easy and straightforward. I bought a flex pass (w... Vis mer
Selskapet har svart
HURR is the smart way to rent your wardrobe, on-demand. The UK's leading wardrobe rental platform allows members to share clothes and accessories, securely and in seconds.
First Floor, 85 Great Portland Street, W1W 7LT, London, Storbritannia
Har svart på 37 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I’ve used HURR on multiple occasions for special occasions. The range of fashion covers everything and it’s great to have the look without spending a fortune.
Super easy system and a lot of options. This is now my new occasion shopping destination for weddings, holidays or just special party
Easy & affordable, such a great way to wear a new outfit sustainably
Great selection of outfits, easy to use the app and it’s my go-to for any event!
Absolutely love using HURR, the collection is great and it’s super easy to use!
It works great when you know what you are doing. It does not work to try on lots of different dresses as there is no time to find new ones if none work. If you know your size well and are fairly confident the clothes will fit, or if you have a back up plan not through Hurr - this is an ideal way to get amazing pieces! Plus more sustainable.
Amazing dress and such a fabulous concept! I adored having a designer dress for my evening wedding.
I managed to find a beautiful dress for a formal dinner, which came from a really helpful and responsive lender who quickly answered all my questions about fitting and other things. Absolutely would rent again!
Absolutely love using HURR! So easy, amazing dresses - have rented a few times from here and they always arrive in great condition and on time!
The sellers are great at communicating and there’s endless options to choose from.
- Ghanika Neranjan
Using Hurr is easy and transparent in regards to rental and postage costs, timings for delivery and when you are expected to return. It is simple to contact the person your are renting from also, and log tracking information. I would certainly use again! Great range of dresses - the one I rented turned up on time, smelling wonderful and in perfect condition. So much fun to wear!
Seller communicated well and the item I hired arrived before the event I needed it for. App is easy to use and makes the rental process so easy. Have now listed my own items on there following rental.
I wanted a dress for an event, so opted for the 3 day hire, after checking the information on their website. The dress was stunning, fitted perfectly and was ideal for my function. Unfortunately this is where the issues started as with-in 5 minutes of wearing it, the smell of stale body odour wafted up which made it unwearable. This is known as odour rebloom, whereby oils and bacteria have not been removed properly and body heat generates the odour! I contacted straight away via the only source of communication, which is E-Mail. As per instructions on their website it clearly states that the start date is the date your item should arrive and the end date is when you should have sent your item back, and if this is a Sunday then you should send back on the Saturday or Monday. Would anyone leave a £2500 dress on a postoffice counter or post through a post box without proof of postage? The dress was needed for the Saturday so my 3 day hire was compliant with the website. Trying to get a refund is proving difficult as I did not report with-in 24 hours (?)or post back on a Sunday. The dress was left by a plant pot on my front door step - I tried it on, Friday evening and reported the following lunch time. The smell was not noticeable when trying on due too time frame - Seconds instead of minutes. This really is unacceptable as hiring goods should still be fit for purpose. Luckily I had a back up outfit to wear but had minutes spare to change before my taxi arrived. Hiring an outfit is a good way to save money and recycle but I would be cautious of the cleaning methods used and use a company that responds to you business times as waiting for any reply from this company is very slow and they don't read what you actually write - Instead send you their terms and conditions, which was complied with...
Really great communication - quick and helpful. Fast delivery and overall great experience.
Great way of being able to wear something really special occasion. Very easy app to use, tons of item options.
I had a lovely experience with Hurr. The dress arrived sooner, in excellent condition, and communication with the renter was smooth. The app is easy to use and offers plenty of dresses to choose from. Recommended!
Easy, quick and so nice to be able to wear a gorgeous dress
Great experience using Hurr, the whole process is so easy and my lender was amazing. Will be using again
Simone was so helpful & explained that the dress had a tiny hole.. sent photos etc. So straightforward & easy to communicate with. The dress was absolutely beautiful & would definitely use again. Thank you.
Amazing service and choice. Easy to hire, receive and return. Will definitely be using again.
Really disappointing support service in regards to a dress I bought that was to big. I was told I would be able to return yet now trying to get the address to send it back to has been awful. It takes so long for them to reply to an email and then you have to wait again. Been going on over a week and still no response on details to send it back. It’s an expensive dress and overall really disappointed.
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