Door-Stop International Anmeldelser 151

I contacted Door-Stop International to enquire about purchasing replacement bottom of door seals for my front door.Eve Stokes quickly and efficiently responded on the same day of my enquiry. I placed my order and within a matter of days received the product and fitted the new seals. No more drafty front door.Excellent customer service, very rare these days !!!!

I contacted Door-Stop International and their Eve Stokes quickly and efficiently responded. I placed my order and within a matter of days received the product. Excellent !!!!

I needed very specific bottom door seals which had perished, the door was fitted about 13 years ago. Eventually found out it was a Door-stop door, contacted their parts department. For less than a fiver, two meters was delivered a few days later. Nice one

A really good service - needed some replacement parts for an old Door-Stop composite door so emailed on the off chance they could help.

Had a reply within a few hours with the parts and the price and once paid the items were delivered next day.

Eve has been very helpful and I am grateful for the excellent level of customer support.

Contacted them for some spare parts for my door, quite old now so didnt expect they would have, but they found the parts and price was great. all done via email. Very helpful staff.

I have been using this company for many years and I have always had extremely good service. I have lost count of the number of doors they have supplied me but I cant remember having had a problem with one of them.

Great company, great service. thanks

Great service from Eve. Quick response and helpful

Thank you for your excellent customer service

Staff were efficient and attentive
Thank you for sorting this out quickly and easily

Well done. Door stop. 10/10

The parts ordering and customer support departments provide an excellent service in resolving any issues or providing any replacement parts or components required.
Particular thanks to Eve who recently kindly researched and provided additional technical background information.

Brilliant and very easy process to order a part for my door. All sorted in a couple of emails and part will arrive tomorrow so fast delivery as well.

I have received excellent service from Sophie and the team at DoorStop. We had a dispute between ourselves and the installer regarding a front door from DoorStop. Sophie went above and beyond to resolve the issues caused by the installer. All through the process Sophie's communication was excellent. Always prompt reply to emails and always available to chat on the phone. They didn't have to deal with us direct but they did. I can't stress how helpful Sophie was. It's because of Sophie and the team we got all the issues resolved well above our expectations. Thank you so much DoorStop.

Awesome service. Needed help with identifying and supplying parts for a door-stop door that was already fitted to the property we purchased.

After trying to locate parts, eventually contacted door-stop and received a vey quick response, great price and quick delivery on replacement parts.

Even included additional parts FOC.

Great Service -highly recommended

Ordered by E-Mail, Eve very quick and efficient with the price and availability, travelled to collect the Trogen hinge. All ready and waiting, excellent service and solved problem, very pleased. Bob

Moved into a bungalow just over 3 years ago, all doors & windows had been replaced by Horsham Windows 2 years previously at a cost of £22,000. The doors were supplied by Door-Stop International, of the 3 composite doors, only one 5 years on is in an acceptable condition. The garage back door is suffering from complete adhesion failure of the rosewood grained finish. The side door is badly warped & I have had to fit additional draught excluder to fill the gaps. I contacted Horsham Windows who told me that there was only 5 years guarantee on rosewood finish doors, so that was that. I don't know who made the UVPC back patio doors, but they are warped & let the draught in badly. I had another company in to look at the patio doors, after 2 days they informed me that the patio doors needed replacing.
I now face some very large bills that I did not expect

I needed to purchase replacement glass for my front door, and Eve was fantastic at helping me in this regard as the glass was a special order. Easy to make my purchase and fast delivery. I would certainly recommend this company

I needed replacement under door seals and Eve was excellent in helping me order the right parts.

Superb customer service.

Zoe at Doorstop has been a pleasure to deal with. She has been very proactive and helpful. Highly recommend this company for their customer service.

Very helpful company, dealt with my enquiry professionally,paid for what I required delivered next day. Highly recommend this company

So I had doors fitted some time ago and the sealing strips on the frame were fraying. Luckily the name of DoorStop was on the side of the door and a phone call, email with a couple of photos sorted the matter very easily. Thanks to Eve who was involved