I have been a member of DCU for more than 20 years and always the customer service calls are a pleasant experience. Their agents have always been clear, respectful, and patient. Today was no different... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I always reach out to DCU for general or personal information. I really do appreciate having the ability to apply for a quick loan. Easy assess using the DCU app. Rather I am on the phone or in-person... Vis mer
Thank you, Su, for being incredibly thorough throughout our entire process. When we first walked in, we weren't sure what to expect, but you have truly exceeded our expectations greatly. We really app... Vis mer
I had a wonderful experience refinancing my auto loan through DCU. I’ve been with DCU since 2013 and unfortunately had to go with another bank for a new vehicle when I moved out to Utah in 2024. I had... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
DCU - Digital Federal Credit Union - Come to us for a better deal on free checking, auto loans, mortgages, credit cards, savings, insurance, business banking, and more. What can DCU save you? Plenty.
Kontaktopplysninger
Donald Lynch Boulevard 220, 01752, Marlborough, USA
- dcu.org
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Bharati Shah helped my son to get a…
Bharati Shah helped my son to get a loan and she explained so good to us
Shawna was the best
Shawna was the best. She went above and beyond for me and answer questions where I understand the process I needed to do to the T. Even gave me information I didn’t know about branches around me that could help me out. Can’t thank her enough
Marvin at the check in desk made this a…
Marvin at the check in desk made this a pleasant experience for me. I needed to withdraw some cash and did not have the ATM card with me. However, he handled the situation flawlessly and even faster than anyone standing at the atms.
Excellent Customer Service
Customer satisfaction
Thank you, Su, for being incredibly thorough throughout our entire process. When we first walked in, we weren't sure what to expect, but you have truly exceeded our expectations greatly. We really appreciate all your hard work and dedication.
Very good assistance
Very good assistance, I really liked her performance, thank you Odalisa
DCU has always provided excellent…
DCU has always provided excellent customer service and helped me attain my financial goals. Pleasant, helpful and quick turnaround on loan applications. Today I spoke with Steven and he was attentive, thorough and very helpful explaining the next steps in my loan application process. Always a positive experience with DCU!
Excellent communication by Geetha on…
Excellent communication by Geetha on Auto loan.
Jennifer was very knowledgeable and…
Jennifer was very knowledgeable and very patient. Assisted me with making a free payment to my loan using speedpay. Also, made me aware of opening a new checking account.
I had a great experience with DCU’s…
I had a great experience with DCU’s customer service. The representative was friendly, patient, and took the time to answer all of my questions clearly. They made the process easy and made sure all of my concerns were resolved. I really appreciate the excellent support and professionalism. Thank you for providing such outstanding customer service!
He help me to fix all the accounts and…
He help me to fix all the accounts and my digital account because I am going to use DCU he help me with my app accounts he did a great job.
Sofia was so helpful and took a lot of…
Sofia was so helpful and took a lot of time to help me. Thanks!
Andrea and team super helpful and professional
Andrea was incredibly helpful submitting and processing our auto loan over the phone while driving home from the dealership. I had everything approved, signed and uploaded within 30 minutes for the loan team to finalize my financing within an hour.
Imma was quick polite and professional.
Imma was quick polite and professional.
Excellent service
She was polite, helpful, and took the time to answer my questions. I was not rushed at all.
Very professional
Very professional, very quick and even increased my loan last minute when the vehicle I got was a little newar
Everything was great
Everything was great, the interaction with Tanika and her way of explaining everything to me, I liked it, she had a lot of patience. It was one of my best telephone experiences
She took time to answer my question…
She took time to answer my question walking it down and then told me about the checking account where I could benefit from opening up in a free tax and 0.5 interest rate
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








